Overview
As a CSC
Manager of Operations, you'll manage an efficient & dependable Installation Team while building a team culture that is supportive and collaborative. Tapping your leadership and management skills, you'll keep our teams on track and inventory stocked, while helping strengthen customer relationships. It's a dynamic role where you'll find the challenge of managing a successful team rewarding at a company that supports your success in your career and life.
- Supervising and providing assistance in unloading delivery trucks, moving laundry appliances, removal of packaging materials, appliance installation
- Complete customer commitments by managing team schedules for on-time service & responding promptly/compassionately to customer complaints
- Establishing a consistent team of top tier talent, managing/training staff with client-focused service, initiating long/short term goals for your team and individually
- Managing and reporting on budgets, keeping our warehouse stocked, and maintaining warehouse equipment with excellence and dependability.
- Managing Inventory, Fleet and Budgets.
- Following through on our customer commitments by managing team schedules for on-time service and responding expeditiously and compassionately to customer complaints.
- Building and retaining a team of Best in Class talent, managing and training on CSC processes, procedures, and client-focused service culture, and goal-setting for the team and individuals.
- At times, working hands-on in the field assisting and training your team, which may include maintenance, repairs, installations, and customer service.
- Training your team to keep safety top of mind so we can stay injury free and compliant with government regulations and company safety policies.
- Supporting growth and development within your team through mentorship, training, and exposure to other services and business functions.
Benefits & Perks
- Work Life Balance!
- 75% Employer Contribution to Medical, Dental, and Vision insurance
- Health Savings Account with Employer Contribution
- Year-round Work & Paid Training
- Company Paid Life, Short-term, and Long-term Disability Insurance
- 401k with generous Company Match
- Paid Time Off (PTO) & Holiday Pay
- Flexible Spending & Health Savings Account
- Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!
- Education Reimbursement Program
- Paid employee Referral program
What we're looking for
- Valid Driver's License
- Ability to pass pre-employment screening
- A HS Diploma or equivalent with 7-10 years of related experience in a leadership/supervisory role, or an equivalent combination of education, training, and experience.
- Experience with Logistics, Warehouse, Fleet, Inventory and Budget Management and Customer Service.
- Strong communication and interpersonal skills that put people at ease and elicit action.
- Predisposition for being well organized.
- The ability to read and follow electrical schematics, and general knowledge of heating and cooling equipment, water heaters, pumps and boilers, building maintenance electrical, plumbing etc.
- Specific physical demands may vary based on assigned geography or equipment including: Ability to lift to 75 pounds, push or pull up to 250 pounds, and frequently work in a variety of environmental conditions (both weather and non-weather related) plus stooping kneeling, climbing, crouching or reaching.
Minimum SalaryUSD $81,857.96/Hr.
Maximum SalaryUSD $98,229.55/Hr.
