The Hershey Company

Mgr Account & Client Management

The Hershey Company$90K — $120K *
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree strongly preferred
  • At least 8 years of relevant sales and eCommerce experience
  • Strong business acumen
  • Solution-oriented mindset
  • Willingness to negotiate
  • Ability to lead the Walmart Take Home business
  • Leadership presence for the Bentonville Hershey Office

Responsibilities

  • Support annual planning by developing and executing line review stories
  • Collaborate with Sales, Marketing, and other teams to deliver integrated customer plans
  • Use Hershey's tools for driving profitable and predictable sales results
  • Develop merchandising solutions for Walmart and manage external business relationships
  • Partner with Supply Chain for tracking, planning, and execution
  • Create resources and tools for the retail team including surveys
  • Provide category analysis and consumer insights to Walmart

Benefits

  • Strong opportunities for professional development
  • Collaboration with cross-functional teams
  • Influence on merchandising and feature development at a major retailer
  • Innovative work environment focused on integrated customer solutions
  • Leadership role with visibility in a prominent office setting
Full Job Description


Job Location

Bentonville, AR

Summary

Mgr Account & Client Management is responsible for driving profitable growth of Hershey's Take Home portfolio at Walmart by delivering against net sales, market share, trade investment, and sales activity margin objectives. This role serves as a commercial liaison for the account, translating enterprise strategy into customer specific plans and ensuring strong execution across merchandising, supply chain, and retail teams.

Accountabilities

  • Supporting annual planning through line review story development and execution. Act as a strong cross-functional collaborator, aligning Sales, Category Management, Marketing, Supply Chain, Finance, and Retail teams to deliver integrated customer plans and results. Success in this role requires strong financial acumen, category expertise, cross functional collaboration, and the ability to connect strategy to execution in a complex retail environment.
  • Leverage Hershey's reporting and tools to drive profitable and predictable sales results.
  • Work internally and externally to develop profitable features and merchandising solutions for Walmart, while managing external business relationships to ensure execution and implementation
  • Supply Chain partnership with tracking, planning & execution is critical for this role
  • Develop and provide resources and tools for the retail team, including developing survey and incremental opportunities.
  • Provide thought leadership and work internally to advance Hershey's Take Home items and brands within their segments.
  • Provide category analysis and consumer insights to Walmart as well as other category tools/consultation with Category Management partnership.
  • Achieve appropriate levels of account penetration.
  • Alignment with retail team through participation in retail meetings as well as field visits with appropriate Retail management.


Minimum Education & Requirements

Requirements
  • Strong Business acumen
  • Solution oriented mindset
  • Willingness to negotiate
  • Ability to lead the Walmart Take Home business and be a leader for the Bentonville Hershey Office


Experience & Education
  • Bachelor's degree strongly preferred
  • At least 8 years relevant sales and eCommerce experience

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About The Hershey Company

The Hershey Company Careers

Join the sweetest team on earth at The Hershey Company, a global leader in chocolate and sugar confections. With a rich heritage of innovation and leadership, The Hershey Company offers unparalleled job opportunities in an environment that champions diversity, creativity, and growth. Work You’ll Do Embark on a fulfilling career journey with The Hershey Company, where you can contribute to a range of exciting projects that help shape the future of the confectionery industry. At Hershey, you will work alongside a diverse team of professionals who are passionate about delivering joy through their products and innovations. Transform your professional life by engaging in roles that leverage your unique skills and aspirations. Whether in marketing, research and development, production, or sales, each position at Hershey is designed to foster leadership and professional growth. Lead with Innovation At The Hershey Company, innovation is at the core of everything we do. From creating delightful new treats to enhancing our sustainable practices, our team is constantly pushing the boundaries of what's possible in the confectionery space. Join a company where your ideas and leadership can make a tangible impact on our products and processes, driving growth and excellence in the industry. Explore Career Opportunities The Hershey Company is committed to nurturing talent and providing its employees with the tools they need for success. Explore a variety of job opportunities and internships that can help you build a rewarding career. Our positions are designed to challenge your skills and help you grow as a professional. Be Part of Our Culture Experience a company culture that values teamwork, integrity, and respect. At Hershey, we believe in creating an inclusive environment where every employee can thrive. Our commitment to diversity and inclusion is evident in our everyday operations and the positive atmosphere our team members enjoy. Benefits and Growth Invest in your future with The Hershey Company’s comprehensive benefits package, designed to support your health, well-being, and financial security. Embrace opportunities for career advancement through professional development programs and continuous learning initiatives. Networking and Professional Development Enhance your career prospects through Hershey’s robust networking opportunities. Connect with industry leaders, participate in global conferences, and engage in diversity training programs that prepare you for leadership roles within the company. Join Our Team Search for open positions that match your skills and interests on The Hershey Company’s careers page. We are looking for passionate, innovative, and driven individuals to join our team and help us continue our legacy of success and leadership in the confectionery industry. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work at The Hershey Company. Subscribe to our careers blog and personalize your job alerts to find out about the exciting and rewarding opportunities that await you at Hershey. Explore, innovate, and grow with The Hershey Company. Discover how your career can flourish in an environment dedicated to nurturing talent and celebrating success. Join us and be part of a team that’s making a difference in the sweetest way possible!
Learn more about The Hershey Company
Size
16,620 employees
Market Cap
$48.1 billion
Industry
Net Income
$1.2 billion
Founded
1894
5 Year Trend
+3.8%
Revenue
$8.1 billion
NASDAQ

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