Key Responsibilities

• Support implementation and configuration of email platform

• Participate in the vendor evaluations and POC for potential replacement of current environment
• Participate in migration activities including testing and validation
• Manage Exchange Online, Zimbra and New environments
• Configure email security
• Support identity integration with Active Directory / Azure AD / E-Directory
• Provide escalation support for complex issues
• Participate in on-call rotation
• Drive automation and continuous improvement initiatives.
• Collaborating with cross-functional teams
• Develop and maintain documentation and procedures
• Collaborate with cybersecurity teams to assess vulnerabilities, prioritize remediation efforts based on risk, and ensure all systems remain compliant with security and regulatory standards.
• Provide technical guidance and mentorship to junior engineers and cross-functional teams involved in patch management activities.
• Stay updated on emerging vulnerabilities, industry best practices, and new technologies to continually enhance the patch management program.

Required Skills & Experience

• 5–8+ years of experience with enterprise messaging platforms

• Experience in email migrations
• Strong experience with Microsoft Exchange (On-Prem and/or online)
• Strong knowledge of email routing and security
• Experience with SPAM, auditing, eDiscovery, and email DLP rules and policies, including troubleshooting and tuning.
• Experience with Active Directory or Azure AD
• Strong problem-solving skills and the ability to work under pressure in a fast-paced environment.
• Attention to detail and excellent organizational skills to manage multiple tasks simultaneously.
• Strong analytical skills to identify patterns and trends in email system performance.
• Knowledge of Zoom Platform will be a differential

FLSA status:
This position is exempt (not eligible for overtime pay):

• Day one health, dental, and vision insurance

• 401(k) Plan with competitive employer match

• Vacation, sick, holiday and volunteer time off

• Life and disability insurance

• Flexible Spending Account & Health Savings Account

• Professional development

• Tuition reimbursement

• Company-sponsored social and philanthropy events