Salesforce

Messaging Content Operations Lead- Internal Events

Salesforce$90K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in analytics, business intelligence, or a related field with support of senior leaders.
  • Strong quantitative and problem-solving skills for analytical frameworks.
  • Experience in creating dashboards, scorecards, and performance reports.
  • Proficiency with SQL, Tableau, and AI-powered analytics tools.

Responsibilities

  • Build and maintain KPI frameworks and executive dashboards connecting marketing activity to revenue.
  • Serve as analytics partner, supporting measurement design and channel performance analysis.
  • Utilize AI-powered analytics tools to automate and enhance analytical processes.
  • Collaborate with various teams to ensure accurate and actionable analysis.

Benefits

  • Hybrid work model with three days in-office each week.
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Marketing & Communications

Job Details

The Experience
Salesforce's Messaging and Solutions Marketing org is the content backbone behind the company's biggest internal moments - from Quarterly Company Kickoffs to executive reviews that reach 80,000+ employees. As Messaging Content Operations Lead, you'll be the operational engine powering every internal event content cycle, partnering directly with senior leadership to run agendas, content infrastructure, and executive review programs from first draft to final show. This is a hybrid role with three days in office each week.

What You'll Actually Be Doing

  • Own the master agenda and content infrastructure end-to-end - maintaining the single source of truth across clock-grids, briefing decks, content trackers, and Slack channel architecture while managing confidential distribution to ~60 EAs and leads across multiple concurrent workstreams

  • Drive the executive review engine - broker multi-round review cadences onto GM/SVP/EVP/CMO calendars, capture decisions, chase deliverables, and close loops with session owners across 8 main-room keynotes, 20 breakouts, and 15-20 session workstreams per event cycle

  • Lead onsite production support - daily agenda passdowns, rehearsal orchestration, run-of-show and timekeeping, MC support, and executive servicing across production weeks 3-4x per year

  • Close the content cycle and build for the next one - collect survey feedback, draft recap communications, consolidate and archive assets, and use AI tools to automate recaps, tracker updates, and workflow improvements across the program


You're Our Person If...

  • You have 4+ years in event content production, keynote or broadcast operations, editorial program management, or executive event programming

  • You've run multi-stakeholder content calendars and executive review cycles, including brokering time across senior executive calendars via EAs

  • You bring exceptional organization and follow-through across overlapping timelines - you close loops without being chased, and you handle highly confidential content with instinctive discretion

  • You communicate clearly in writing and can independently draft exec-facing kickoffs, status updates, and recaps


Even Better If...

  • You have keynote, live-broadcast, or large-scale corporate event experience at 5,000+ attendee scale

  • You're familiar with messaging or PMM organizations and how keynote narrative content is built and reviewed

  • You've experimented hands-on with AI tools for synthesis, tracking, or workflow automation - or have built custom apps using internal AI environments like Claude Code

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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