IDEAL CANDIDATEThe Merchandising Manager, Diamonds role is responsible for delighting Quince's growing customer base by expanding and managing the Diamonds product assortment on Quince.
At Quince, we believe that everyone deserves access to high quality products at radically affordable prices. We believe the marketplace for consumer products is inundated with too many options, and customers find product quality difficult to determine and yet frequently pay more for a variety of things that can be delivered at much lower prices. Our goal is to find the best products in the marketplace and connect the makers of these goods directly to the customers who want them.
Quince has proven the consumer value proposition and has built a loyal, repeat consumer base. We want to build on that value proposition and continue to scale in both existing and new product categories. This merchant leading Diamonds will be responsible for managing the assortment, revenue and margins, and overall growth trajectory of that product category.
Quince's growth and success is directly tied to the performance and success of this role. The person in this role will be an innovator at heart leveraging the attributes below to build and run our emerging categories strategy.
RESPONSIBILITIES- Own all end-to-end merchandising for Diamonds, including category strategy, assortment, launches, and performance.
- Influencing long-term planning; responsible for delivering near-term results independently
- Redefining quality standards for Diamonds used in jewelry across the business.
- Partner closely with PD and Sourcing to align quality, costs, and vendor execution.
- Analyze data to drive decision-making, including sales velocity, margin, return rate, etc.
- Maintain a competitive market pulse and identify white space opportunities.
- Leveraging data for ratings, reviews, and return rates, conduct quality improvements for any products in assortment with improvement opportunities
- Onboard additional best-in-class vendors to the Quince model to expand sourcebase
- Continuously identify whitespace in the assortment and refine product roadmap based on new information and learnings
- May manage Analysts or Asst Merchants (0-2 direct reports).
REQUIREMENTS- Role is based in San Francisco California, with 3 days per week in office requirement.
- 5-7 years of retail merchandising experience in the Jewelry (with an expertise in Diamonds) category, preferably with luxury expertise
- 1-2 years of people management experience
- E-commerce experience and/or DTC experience preferred
- Proven track record of progressing within an organization and demonstrating continuous growth in roles and responsibilities
- Product obsessed with experience in leveraging data tools and external sources
- Critical eye to anticipate customer needs (both the "science" and "art" of retail merchandising)
- Highly organized, detail-oriented and analytical with focus on execution, problem-solving, improving processes and brand enhancement
- Continuous learner and highly curious; always open to considering new perspectives; proactive when changing course and facing added challenges
- Excellent written and verbal communication, presentation, and interpersonal skills
- Motivated by working in a fast-paced collaborative environment, where flexibility to stretch into or out of functional comfort zones is crucial for team success
- Bachelor's Degree, preferred
All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles.
Pay Range
$120,000-$150,000 USD
