Member of Technical Staff, DevOps

Vapi

$130K — $180K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years experience with Pulumi (TypeScript) or Terraform at a substantial scale (40+ stacks, multi-region)
  • Hands-on experience with GitOps tools like ArgoCD for multiple cluster deployments
  • A deep understanding of progressive delivery techniques such as canary and blue/green deployments
  • Proficiency in building CI/CD pipelines, specifically with GitHub Actions and Docker
  • Experience developing deploy tools for on-demand environments like preview environments and cell creation
  • A customer-focused mindset with an emphasis on SLAs and product-like service management

Responsibilities

  • Quickly grasp the Pulumi stacks, ArgoCD configuration, and GitHub Actions pipelines within the first month
  • Identify and resolve major deployment pain points in collaboration with engineering teams
  • Take ownership of implementing progressive delivery for critical service paths by the second month
  • Deliver enhancements to cell-creation or preview environments and improve the deploy pipeline metrics
  • Establish feedback mechanisms and SLAs with engineering teams within the first 90 days
  • Own the roadmap for developer-platform initiatives, coordinating with Infra and SRE teams

Benefits

  • Flexible work environment with remote options
  • Opportunities for professional growth and skill development
  • Access to modern development tools and technologies
  • Collaborative team culture focused on innovation and product quality
Full Job Description
Why We're Hiring This Role:
  • Three of our worst recent incidents - Nov 29 config rollout, Dec 23 duplicate messages, Oct 13 egress proxy - were resolved by rollback. That's the SDLC gap this role closes. Vapi engineers are your users, and the deploy pipeline, preview environments, cell-creation tooling, and oncall tooling are products with SLAs, docs, and feedback loops.
  • You'll own progressive delivery (canary, blue/green, automated rollback, soak periods), the GitOps story across multiple clusters and regions, and the on-demand environment tooling that's on the Q3 roadmap. Success is measured by how fast every other team ships safely.
What You'll Do:
  • 30 Day: Get fluent in the Pulumi stacks, the ArgoCD setup, and GitHub Actions pipelines. Sit with engineers from agents and FDE teams to find the top 3 deploy pain points. Land a quality-of-life improvement to the deploy pipeline.
  • 60 Day: Own progressive delivery end-to-end - canary, automated rollback, soak - for at least one critical service path. Ship the first version of cell-creation tooling or preview environments. Make the deploy pipeline measurably faster (lead time, MTTR for failed deploys).
  • 90 Day: Roll out progressive delivery as the default across services. Establish SLAs and a feedback loop with engineering teams. Own the developer-platform roadmap and partner with Infra and SRE on cell creation, multi-region rollouts, and oncall tooling.
Who You Are:

Must-haves
  • You have a platform-as-a-product mindset - you treat internal engineers as customers, with SLAs, docs, and feedback loops, not tickets and ad-hoc help.
  • You've operated Pulumi (TypeScript) or Terraform at scale (40+ stacks, multi-region) and you've felt the pain when IaC sprawl gets ahead of you.
  • You've run ArgoCD or equivalent GitOps for deploying applications across multiple clusters.
  • You've built progressive delivery in production - canary, blue/green, automated rollback, soak periods. You can describe a real rollout that automated rollback caught.
  • You've designed CI/CD pipelines (GitHub Actions preferred) for many services and Dockerfiles, not just one repo.
  • You've built deploy tooling for on-demand environments - preview envs, dev deployments, or cell creation.

Nice-to-haves
  • You've written Go for platform services (Vapi's canary-manager is Go).
  • You've operated developer platforms at a mid-stage infra-heavy company or a DevEx team at a larger shop.

Tech stack you'll work in
  • Languages: TypeScript (primary, for Pulumi and tooling), Go (for canary-manager and platform services), Bash.
  • IaC: Pulumi (TypeScript) at scale (40+ stacks across regions), Terraform.
  • GitOps and deploy: ArgoCD (multi-cluster), GitHub Actions, 15+ Dockerfiles.
  • Progressive delivery: canary, blue/green, automated rollback, soak periods (canary-manager Go service).
  • Orchestration: Kubernetes on EKS (multi-cluster, multi-region).
  • Vapi services you'll touch: canary-manager, cell-creation tooling, preview env tooling.

Where you likely come from
  • Vercel, Render, Railway, Fly, Temporal, Cockroach (mid-stage infra-heavy), or DevEx/Platform teams at Stripe, Shopify, Airbnb, or Block.
  • Weak fit: classic AWS sysadmin, or someone whose CI/CD experience is mostly Jenkins GUI-level.

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