Palo Alto Networks

MDR Shift Analyst (Unit 42) - WEST COAST, REMOTE

Palo Alto Networks$105K — $170K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of SOC, Incident Response, MDR, or Managed Security Services experience
  • Hands-on experience with EDR, SIEM, SOAR, and firewall technologies
  • Strong understanding of cyber threats, attack techniques, and incident response processes
  • Excellent written and verbal communication skills

Responsibilities

  • Monitor and investigate security alerts across customer environments
  • Triage, investigate, and respond to security incidents from detection through resolution
  • Analyze endpoint, network, and log data to identify malicious activity
  • Communicate findings and remediation recommendations to customers and internal teams
  • Document investigations, response actions, and incident outcomes
  • Partner with Threat Intelligence, Threat Hunting, and Security Research teams to improve detections and response capabilities

Benefits

  • Unique opportunity to work in a fast-paced, global 24x7 security operations environment
  • Gain practical experience with leading edge technologies like Cortex XDR
  • Potential for professional development through collaboration with Threat Intelligence and Security Research experts
  • Flexible shift patterns, accommodating nights, weekends, and holidays to suit personal preferences
  • Involvement in critical incident response, enhancing skills and career growth in cybersecurity
Full Job Description
Job Summary

Join the Unit 42 Managed Detection and Response (MDR) team as an MDR Shift Analyst, focused on overnight and weekend security operations. You'll monitor customer environments, investigate security alerts, and respond to cyber threats using technologies such as Cortex XDR.

This role is ideal for analysts who thrive in fast-paced SOC and incident response environments, enjoy solving complex security challenges, and are comfortable working night shifts as part of a 24x7 global operation. Location Requirement: Candidates must currently reside on the West Coast (PST time zone).

Key Responsibilities
  • Monitor and investigate security alerts across customer environments
  • Triage, investigate, and respond to security incidents from detection through resolution
  • Analyze endpoint, network, and log data to identify malicious activity
  • Communicate findings and remediation recommendations to customers and internal teams
  • Document investigations, response actions, and incident outcomes
  • Partner with Threat Intelligence, Threat Hunting, and Security Research teams to improve detections and response capabilities


Qualifications

Qualifications
  • 3+ years of SOC, Incident Response, MDR, or Managed Security Services experience
  • Hands-on experience with EDR, SIEM, SOAR, and firewall technologies
  • Strong understanding of cyber threats, attack techniques, and incident response processes
  • Excellent written and verbal communication skills

Preferred
  • Cortex XDR and/or Cortex XSOAR experience
  • Previous experience working shift-based or overnight security operations
  • CySA+, CEH, or similar security certifications
  • MDR, managed security, military cyber, or intelligence experience


Location Requirement: Candidates must currently reside on the West Coast (PST time zone).

NOTE: This position supports a 24x7 MDR operation and requires flexibility to work day shifts, weekend, and holiday shifts based on business and customer needs.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

$105,400.00 - $170,500.00/yr

About Palo Alto Networks

Palo Alto Networks, Inc. is an American multinational cybersecurity company with headquarters in Santa Clara, California. Its core products are a platform that includes advanced firewalls and cloud-based offerings that extend those firewalls to cover other aspects of security. The company serves over 70,000 organizations in over 150 countries, including 85 of the Fortune 100. It is home to the Unit 42 threat research team and hosts the Ignite cybersecurity conference.
Learn more about Palo Alto Networks
Size
11,870 employees
Market Cap
$42.6 billion
Industry
Net Income
-$368.2 million
Founded
2005
5 Year Trend
+25.7%
Revenue
$3.7 billion
NASDAQ

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