About the Role:

We're looking for a Marketing Operations Manager to join our Marketing Operations team within the broader Revenue Operations organization. This is a hands-on, technical generalist role for someone who loves owning the operational machinery behind a fast-moving GTM team-and who's excited to run it faster using modern AI-assisted tooling like v0, Claude Code, and the Vercel platform itself.

You'll own and evolve the systems, data, and workflows that power our marketing motions: administering and integrating our martech stack, keeping our data clean and trustworthy, and building the campaigns and lifecycle automations that drive pipeline. This isn't a pure admin seat and it isn't an engineering seat-it's for an operator who's comfortable getting under the hood, automating the manual stuff, and prototyping their own solutions instead of waiting on a backlog.

You will report to the Senior Manager, Marketing Operations and can be located remote (US-based in the Pacific, Mountain, or Central time zone) or hybrid out of our San Francisco HQ or Austin office.

What You Will Do:

• Administer our core martech stack-including our marketing automation platform (Customer.io) and its integration with Salesforce, Snowflake, and downstream systems -keeping tools tightly connected and data flowing reliably
• Build, QA, and launch marketing campaigns and email programs in partnership with Growth Marketing, ensuring clean execution and measurable results
• Design and maintain lifecycle, nurture, and automation flows that move leads through the funnel and support segmentation and personalization
• Own data hygiene and governance across marketing systems-deduplication, normalization, enrichment, and the standards that keep our data trustworthy
• Use AI-native dev tools (v0, Claude Code, Vercel) to build internal helpers, automate repetitive workflows, and prototype solutions to ops problems quickly
• Partner with RevOps and GTM Analytics to ensure reliable lead flow and reporting, proactively flagging gaps, bottlenecks, or tech debt before they become problems

About You:

• 5+ years of Marketing Operations experience in SaaS or high-growth startups
• A hands-on operator who not only administers the martech stack but actively improves and automates it
• Deep familiarity with marketing automation platforms (e.g. Customer.io, Marketo) and CRM systems (e.g. Salesforce)
• Comfortable working with integration and data-routing tools (e.g. Tray.io, RudderStack, Segment)
• Hands-on experience with AI-native development tools like v0, Cursor, or similar-and genuinely excited to use them to move fast on early ideas (this is core to how this team works)
• Comfortable reading and lightly editing code, and writing basic SQL to pull and validate data
• Strong instincts for data quality and detail, with a bias toward fixing root causes over patching symptoms
• Thrives in ambiguity and a fast-moving environment, and likes owning problems end to end

Bonus If You:

• Have hands-on experience with TypeScript, more advanced SQL, or data modeling for GTM systems
• Have built or scaled systems in support of PLG motions or developer-focused products
• Have built internal tools or ops automations that went beyond stitching existing platforms together
• Have experience building on Vercel or similar modern web platforms

Benefits:

• Competitive compensation package, including equity.
• Inclusive Healthcare Package.
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
• Flexible Time Off.
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA base pay range for this role is $140,000 - $210,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.