The PNC Financial Services Group, Inc

Marketing Lead - Digital Brand & Creator Strategy

Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years experience in brand, digital, integrated, or content marketing
  • Strong understanding of digital ecosystems, including web, social, and influencer landscapes
  • Experience shaping or influencing brand presence across digital channels
  • Proven ability to work cross-functionally across diverse teams
  • Ability to develop strategic frameworks that enhance marketing effectiveness

Responsibilities

  • Uphold a consistent and high-quality brand presence across digital channels
  • Shape PNC's brand engagement across owned, social, and influencer channels
  • Develop influencer strategy for extending brand reach and cultural relevance
  • Provide recommendations to enhance audience engagement based on trends
  • Monitor industry shifts and apply insights to evolve brand strategy
  • Act as a connector among brand, media, and content teams for seamless execution
  • Establish metrics to evaluate digital brand performance and audience impact

Benefits

  • Medical/prescription drug coverage with Health Savings Account option
  • 401(k) plan with PNC match, pension, and stock purchase plans
  • Paid time off including maternity/parental leave and vacation days
  • Educational assistance programs fully funded
  • Robust wellness program with financial incentives
Full Job Description
Position Overview

As a Marketing Lead within PNC's Marketing organization, you will be based in a Marketing Hub.

Role Overview

We are seeking a highly motivated and experienced marketing professional to join our Brand Marketing team. This role will lead the strategic management and continuous optimization of PNC's digital brand presence across key channels and partner ecosystems, ensuring the Brilliantly Boring brand platform is represented accurately, consistently, and at the highest level of quality.
This role leads the strategic development and continuous optimization of PNC's brand presence across digital channels. It ensures brand strategy is translated effectively into execution while identifying opportunities to strengthen how PNC connects with audiences in evolving digital and cultural spaces.
The role is responsible for identifying untapped opportunities in current experiences, scaling high-performing work, and shaping how the brand shows up across touchpoints. Success requires a forward-looking, nimble mindset and the ability to connect brand, culture, content, and channel strategy into a cohesive system.

Key Responsibilities
• Uphold a consistent, high-quality brand presence across digital channels by identifying gaps and opportunities, then recommending practical, scalable enhancements that maximize impact and efficiency.
• Shape how PNC shows up across the full ecosystem-owned channels (e.g., .com), social/video platforms (e.g., YouTube), and influencer-driven environments.
• Develop and inform influencer strategy, identifying opportunities to extend brand reach, relevance, and cultural connection through creators and partnerships.
• Provide recommendations on how PNC can better engage priority audiences based on behavior, trends, and platform dynamics.
• Monitor industry trends, cultural shifts, and competitive activity; apply learnings to evolve brand presence and approach.
• Serve as a strategic connector across brand, media, web, and content teams to drive aligned execution.
• Establish measurement criteria to evaluate digital brand performance, consistency, and audience impact across key channels and activations.
• Translate insights and results into clear recommendations that optimize current work, guide future investment and strengthen PNC's digital brand presence.

Ideal Candidate
• Strong brand strategist with a clear point of view on how brands show up in digital culture, and the ability to package insights and recommendations to influence decisions and drive alignment.
• Deep understanding of digital ecosystems, including content, platforms, influencer/creator landscapes, and emerging AI tools that can inform brand strategy, content optimization, and audience engagement.
• Analytical problem-solver who uses data, performance insights, and audience signals to inform decisions, prioritize opportunities, and translate learnings into action.
• Strategic thinker who can quickly assess the current state and identify opportunities to improve and scale.
• Nimble and solutions-oriented, with a bias toward action and continuous improvement.
• Demonstrates strong pattern recognition-able to identify what works and extend it across channels.
• Comfortable operating across strategy and execution in a fast-moving, matrixed environment.
• Strong collaborator and influencer, able to align diverse stakeholders around a unified vision.
• Highly attuned to audience behavior, trends, and competitive landscape.

Experience & Qualifications
• 5+ years in brand, digital, integrated, or content marketing.
• Experience shaping or influencing brand presence across digital channels and/or influencer programs.
• Strong understanding of platform ecosystems (web, video, social, creator/influencer).
• Proven ability to work cross-functionally across brand, media, partnerships, and execution teams.
• Experience developing strategic frameworks or scalable approaches that improve marketing effectiveness.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

Job Description
  • Supports the development and leads the execution of integrated, multi-channel strategic marketing plans for one or more products/initiatives/channels. Formulates plans that acquire, grow, and retain customers in support of the product life cycle and line of business goals and objectives.
  • Supports the development and prioritization of business and marketing objectives, development of value propositions and target segments leveraging competitive intelligence and insights to drive growth strategies. Contributes to thought leadership and builds consensus among partners. Adapts to and optimizes for a changing business environment.
  • Translates desired business outcomes into marketing strategy and executes marketing programs/initiatives that may include advertising, sales content and internal communications. Coordinates and influences complex, multi-functional program teams. Ensures data collected is synthesized and leveraged effectively to provide appropriate business intelligence.
  • Influences the budget while ensuring all operating activities are optimized and delivered within the established budget framework.
  • Implements and oversees activities including coordination with legal, compliance, finance, risk and other key partners. Leads partnership with agencies, third parties and internal business partners to coordinate development and execution of programs/initiatives.
  • Acts as a point of contact with product and digital teams to coordinate strategy and development. Makes decisions to ensure the business programs/initiatives and customer expectations are being met.


PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.


Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills
Advertising, Competitive Advantages, Content Marketing, Customer Solutions, Digital Marketing, Marketing Programs, Marketing Strategies, Negotiation, Results-Oriented

Competencies
Business Acumen, Business Data Analysis, Collaborating, Decision Making and Critical Thinking, Effective Communications, Effectiveness Measurement, Marketing Function, Marketing Systems, Matrix Management

Work Experience
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
Bachelors

Certifications
No Required Certification(s)

Licenses
No Required License(s)

Pay Transparency

Base Salary: $91,000.00 - $202,800.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 07/13/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

About The PNC Financial Services Group, Inc

PNC is a financial service company providing bank deposit products and services to its community. The company assets (as of December 31, 2011) of approximately $271.2 billion. PNC operations include a regional banking franchise operating primarily in nineteen states and the District of Columbia with more than 2,700 branches, online and mobile services together with 7,400 ATM machines, specialized financial businesses serving companies and government entities, and asset management and processing businesses.

The PNC Financial Services Group, Inc Careers

Join the vibrant team at The PNC Financial Services Group, Inc, a leader in financial services and a beacon of innovation and professional excellence. At PNC, we are committed to fostering a workplace where every team member can thrive and contribute to our collective success.

Work You’ll Do

Embark on a career with PNC and be part of a company that values diversity, leadership, and professional growth. Our team is dedicated to helping individuals and communities thrive by living our values and demonstrating our commitment to performance and integrity.

Explore Job Opportunities and Internships

Whether you're starting your career or looking to make a change, PNC offers a range of job opportunities and internships that will harness your skills and ignite your passion for financial services. From entry-level positions to leadership roles, PNC is hiring across various departments, ensuring a place for every talent and ambition.

Innovate and Lead

At PNC, innovation and leadership go hand in hand. Join us at the forefront of financial services, where your ideas can lead to better customer solutions and enhanced operational efficiency. Our culture encourages curiosity and initiative, allowing you to take your career to new heights through continuous learning and leadership opportunities.

Develop Your Career

PNC is not just a company; it's a place where you can shape your future. With robust training programs, including diversity training and professional development courses, we prepare our employees for sustained success. Career growth at PNC is supported by our commitment to mentorship and development, helping you build a rewarding career filled with exciting challenges and opportunities.

Benefits and Culture

Choosing to work at PNC means you value a culture that promotes mutual respect and teamwork. We offer competitive benefits that support the health, well-being, and financial security of our employees and their families. At PNC, we understand that our success as a company depends on the health, happiness, and productivity of our team members.

Networking and Professional Development

Advance your career through PNC’s vast networking opportunities. Connect with leaders and peers within the company through various events, training sessions, and community programs. Our commitment to professional growth is evident in our proactive approach to networking and development, helping you build meaningful connections and enhance your career trajectory.

Join Our Team

Ready to make a significant impact? Explore the current openings at The PNC Financial Services Group, Inc and find the position that matches your skills and interests. We are looking for passionate, driven, and creative team players who are ready to take the next step in their careers.

Stay Connected

Keep up to date with the latest from PNC Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career interests and get insider tips that can help you during the interview and resume submission processes.

Explore, Innovate, Grow with PNC

At The PNC Financial Services Group, Inc, your career is what you make it. Join us and discover how your unique talents can be honed and appreciated in an environment that fosters professional and personal growth. Let’s build the future of financial services together.

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Learn more about The PNC Financial Services Group, Inc
Size
57,668 employees
Market Cap
$62.6 billion
Industry
Net Income
$7.5 billion
Founded
1845
5 Year Trend
+2.9%
NASDAQ

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