We are looking for a Marketing & AI Transformation Program Manager to join our Marketing Strategy & Operations team, sitting within the Marketing Intelligence & AI Transformation function. This is an individual contributor role with cross-functional leadership scope is responsible for driving the operational execution, coordination, and organizational adoption of AI across the Marketing department. This is an execution and enablement role - not a technical build role - where success is measured by how effectively AI initiatives move from roadmap to real adoption across Demand Generation, Content, Product Marketing, Field Marketing, Marketing Operations, and beyond. What you will do • Administer the Marketing AI Council: scheduling, agendas, documentation, and follow-up actions to keep functional and technical leads aligned on priorities • Maintain a prioritized AI transformation roadmap with cross-functional input; track delivery, surface blockers, and produce biweekly status updates for Director and VP-level leadership • Define and manage intake processes for how marketing teams request AI-enabled support, ensuring requests are triaged and routed to the right technical teams • Collaborate with functional leads to identify, scope, and sequence AI use cases; translate technical capabilities into business-ready plans • Design and deliver role-specific AI training programs, progressive learning paths, and self-service resources that build AI fluency across the marketing organization • Champion AI-driven ways of working through internal communications, change management, and identifying team champions for peer-to-peer learning • Develop responsible AI use guidelines, document standard operating procedures, and ensure marketing practices align with organizational AI policies • Define and track KPIs for AI adoption and business impact; develop ROI narratives linking AI adoption to productivity and quality improvements Location: Plano, TX or Boise, ID. No sponsorship or relocation is offered for this role. The skills you bring You must have: • At least 7 years in program management experience with a focus on enterprise transformation - ideally in B2B environments • Demonstrated experience designing and delivering training or enablement programs at scale • Strong track record leading cross-functional steering committees, councils, or governance forums • Familiarity with AI and machine learning concepts (generative AI, LLMs, automation, agents) sufficient to educate others and partner credibly with technical teams • Excellent stakeholder management and facilitation skills; able to hold multiple teams accountable to a shared roadmap • Strong communication skills - able to translate technical AI concepts into clear business language for diverse audiences • Experience with change management frameworks and organizational adoption of new tools or workflows It would be nice if you also have: • Background in instructional design or prior experience leading an internal AI council or center of excellence DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned. Primary country and city: United States (US) || Hybrid: Plano, TX or Boise, ID Job details: M&C Strategy Planning & Operations Compensation and Benefits at Ericsson At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals. Your Pay The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience. Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply. Your Health Ericsson Enterprise Wireless Solutions offers excellent, competitive employee benefits, such as: subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution. For California employees, we offer a subsidized HMO option through Kaiser. Ericsson Enterprise Wireless Solutions also offers subsidized dental and vision coverage. Your Financial Security We invest in both your short and long-term financial wellbeing. Our 401(k) plan has a 4% company match and immediate vesting. Employees will also receive company-paid employee basic life and AD&D insurance and company-paid disability benefits. Your Time Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay. Additional Benefits Ericsson Enterprise Wireless Solutions offers other company-paid benefits such as a comprehensive Employee Assistance Program, mobile therapy, and volunteer paid time off.