What you'll doWe are seeking an organized, detail-oriented, and highly collaborative Executive Engagement Marketing Manager for the Americas to lead the operational execution of executive engagement and hospitality programs across the region. This role will translate program strategy into excellent execution by building the systems, communications, tools, tracking, and cross-functional coordination needed to deliver high-touch experiences for senior external audiences.
You will work closely with Sales to identify and engage executives from targeted accounts, enable sellers with clear outreach materials and follow-up workflows, and ensure each program has the right operational foundation before, during, and after the event. The successful candidate is comfortable independently managing multiple complex workstreams, navigating ambiguity, and proactively improving how programs operate at scale.
ResponsibilitiesOperations and Program Delivery- Independently manage the operational planning and execution of a portfolio of executive engagement and hospitality programs across the Americas, including executive dinners, hosted experiences, and sports hospitality programs
- Build and maintain detailed program plans, timelines, workback schedules, attendee management processes, event briefs, and cross-functional communication plans
- Partner with the Global Experiential Lead and internal stakeholders to translate program objectives, target audiences, and event formats into clear execution plans
Sales Enablement and Audience Engagement- Partner closely with Sales and account teams to support the identification, prioritization, and outreach of senior executives at targeted accounts
- Develop and manage seller enablement materials, including invitations, outreach templates, event details, attendee lists, follow-up guidance, and account-specific communications
- Coordinate the end-to-end attendee journey-from invitation strategy and outreach through registration, confirmations, event-day communications, and post-event follow-up
Marketing Operations and Measurement- Own the event marketing bill of materials, including email journeys, registration or landing pages, attendee communications, and supporting campaign assets
- Partner with Marketing Operations to execute campaigns and workflows that support invitations, registration, attendance, and post-event follow-up
- Partner with Analytics and Program Management to establish consistent tracking, reporting, and measurement for executive engagement programs, aligned with broader marketing standards
Event Execution and Hospitality- Coordinate operational details across internal teams, agencies, venues, and other partners to ensure programs are delivered reliably and meet Stripe's brand and hospitality standards
- Ensure every event delivers a premium, on-brand Stripe experience appropriate for C-suite and senior executive audiences
- Support on-site event execution as needed
Cross-Functional Collaboration- Build productive working relationships across Experiential, Sales, Regional Marketing, Demand Generation, Marketing Operations, Analytics, Program Management, and external partners, creating clarity around roles, decisions, dependencies, and next steps
- Communicate proactively and clearly, particularly when tradeoffs, risks, or changes could affect program delivery or the attendee experience
Continuous Improvement and Shared Learning- Identify risks, dependencies, and execution gaps early; recommend practical solutions and escalate when broader program decisions are needed
- Capture learnings and maintain repeatable playbooks, templates, and operating practices that improve future program delivery
- Use program data, stakeholder feedback, and operational observations to identify opportunities to improve audience targeting, communications, follow-up, and program execution
Who you areWe're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements- 4+ years of experience in event marketing, field marketing, marketing operations, executive programs, hospitality, or a related B2B marketing role
- Experience managing complex, detail-intensive projects with multiple stakeholders, deadlines, and dependencies
- Demonstrated ability to operate independently within a defined area of responsibility, prioritize competing workstreams, and make sound decisions with incomplete information
- Excellent written and verbal communication skills, with the judgment to communicate effectively with senior internal stakeholders and external executive audiences
- Strong project management skills, including experience developing workback plans, coordinating deliverables, tracking progress, and resolving execution issues
- Strong operational and analytical mindset, with experience using program data, stakeholder feedback, and reporting to improve execution
- Demonstrated ability to use AI tools to improve efficiency
Preferred qualifications- Experience supporting executive engagement programs, C-suite events, customer hospitality, hosted dinners, or premium event experiences
- Experience working in B2B technology, fintech, enterprise marketing, or a similarly complex go-to-market environment
- Familiarity with CRM, marketing automation, event management, and project management tools, such as Salesforce, Splash, Cvent, Asana, or similar platforms
- Experience building scalable marketing processes, playbooks, templates, or reporting frameworks
- Experience with event attribution, pipeline workflows, account-based marketing, or executive audience engagement strategies
