Service Center
CSCS TX

POSITION SUMMARY:

The Manager, Workday Integrations Engineering & Architecture is a senior technical leader within the Workday Center of Excellence (COE), responsible for leading a team of integration developers who design, build, and maintain secure, scalable data bridges between Workday and third-party systems. This role is the primary technical authority for all Workday integration patterns and the Workday Extend framework, ensuring that enterprise-grade automation and custom applications are delivered with the highest standards of quality, security, and performance.

This leader bridges the gap between technical execution and business strategy - translating complex business requirements into robust integration architectures while fostering strong partnerships with Enterprise Architecture, Application Engineering, and functional business teams. The Manager holds a critical Workday-specific designation as Workday Integrations Lead, serving as the primary liaison with Workday for integration platform support, roadmap alignment, and escalations.

ESSENTIAL DUTIES:

Leadership & Team Management

• Lead, mentor, and develop a team of Workday integration and Extend engineers, fostering a culture of technical excellence, accountability, and continuous improvement.

• Manage workload prioritization / planning and resource allocation across concurrent integration projects, enhancements, maintenance and support activities.

• Provide technical direction and architectural oversight to the integration development team, setting standards and creating common practices.

Architecture & Technical Design

• Establish and govern architecture standards, patterns, and best practices across the Workday ecosystem for integration development and Workday Extend solutions.

• Lead the creation of Technical Design Specifications, mapping documents, and data transformation logic for all inbound and outbound integrations.

• Translate business requirements from functional and operational stakeholders into detailed technical specifications covering data mapping, transformation rules, and security configurations.

• Partner with the Enterprise Architecture team to ensure integration designs align with organizational technology strategy, scalability requirements, and security policies.

• Evaluate and recommend the appropriate integration pattern for each use case - balancing simplicity, maintainability, and performance across Workday's toolset.

• Collaborate closely with the Workday Technical Account Manager (TAM) - escalating critical issues, advocating product roadmap priorities, and ensuring the organization maximizes value from its Workday investment.

Development & Configuration

• Oversee and actively guide the development and deployment of integrations using the full Workday toolset:

• Workday Studio (complex, multi-step integrations with advanced transformation logic)

• Enterprise Interface Builder (EIB) for high-volume inbound/outbound flat-file integrations

• Core Connectors for standardized, pre-built integration patterns (Payroll, Benefits, HCM)

• Workday REST and SOAP APIs for real-time, event-driven integration patterns

• Workday Orchestrate for complex, multi-system workflow automation

• Document Transformation for format conversion and data shaping.

• Lead the design and development of custom Workday Extend applications and user interfaces (UI), extending Workday's native capabilities to meet unique business needs.

• Enforce protocol and file transmission standards (SFTP, PGP encryption, AS2, REST/HTTPS, OAuth 2.0) across all integration touchpoints.

• Champion DevSecOps best practices within the integration lifecycle, including version control (Git), CI/CD pipelines, automated testing, peer code review, and secure credential management.

Testing & Quality Assurance

• Own end-to-end Workday Integration testing, including bi-annual Workday feature release readiness: impact assessment, and feature evaluation.

• Define and enforce integration testing standards, including unit testing frameworks, smoke testing protocols, and regression test suites for all integration changes.

• Ensure test coverage across data validation, error handling, edge cases, and security scenarios prior to promotion to production.

• Comply with release management sign-off gates and change management procedures to safeguard production environment stability.

System Maintenance, Support & Monitoring

• Own the overall health, reliability, and performance of the Workday integration ecosystem, including SLA adherence for business-critical integrations.

• Develop and maintain integration monitoring dashboards and alerting frameworks to proactively detect, diagnose, and resolve failures before business impact occurs.

• Lead root cause analysis and post-incident reviews for integration failures, translating findings into permanent remediation and process improvements.

• Manage the end-to-end relationship with third-party and integrated system teams, coordinating API changes, deprecations, and compatibility updates.

• Oversee integration impact assessments for Workday bi-annual feature releases, ensuring timely regression testing and readiness.

• Collaborate closely with the Workday Technical Account Manager (TAM) - engaging regularly to review Integration stability and performance and create action plans for issues / risks.

Data Security & Governance

• Ensure all integrations adhere to enterprise data security policies, regulatory requirements, audit logging and Workday security governance standards within the integration layer.

• Lead or contribute to data conversion and migration efforts, ensuring data integrity, transformation accuracy, and reconciliation validation.

• Coordinate with third-party vendors and integration partners on security assessments, data sharing agreements, and compliance validation.

Cross-Functional Partnerships

The Manager, Workday Integrations Engineering & Architecture operates at the intersection of technology and business, building trusted partnerships across the organization:

Enterprise Architecture

Align integration patterns with enterprise architecture standards; co-own technology roadmap for Workday connectivity.

Application Engineering

Coordinate API contracts, data models, and system-of-record ownership; partner on Workday Extend application delivery.

HR / Finance / Payroll Business Teams

Gather and validate requirements; translate business process needs into technical integration designs and custom Extend solutions.

Information Security

Ensure integrations meet security governance requirements; collaborate on threat modeling, data classification, and access controls.

Third-Party Vendors

Manage external integration partners; coordinate API specifications, connectivity testing, and ongoing compatibility.

EDUCATION, EXPERIENCE, AND OTHER REQUIREMENTS:

• 7+ years of direct experience overseeing enterprise application integrations in a lead or management role directly overseeing integration developers, with demonstrated accountability for integration health and stability.

• 5+ years of hands-on experience designing, building, and maintaining Workday integrations using Workday Studio, EIB, Core Connectors, and Workday APIs.

• 5+ years of experience leading technical teams, career development, and cross-functional collaboration.

• Demonstrated experience architecting and governing end-to-end integration frameworks within a large, complex Workday tenant environment.

• Proven track record leading integration teams through full project lifecycles - from requirements gathering and technical design through testing, deployment, and post-production support.

• Experience managing Workday bi-annual release cycles, including impact assessment, regression testing, and go/no-go readiness.

• Familiarity with Workday HCM, Payroll, Benefits, or Financial Management functional areas.

• Knowledge of SOX, HIPAA, or compliance requirements as applied to HR/Finance data integrations.

• Bachelor's degree in Computer Science, Information Systems, or related field.

REQUIRED TECHNICAL SKILLS:

• Workday Integration Toolset: Workday Studio, EIB, Core Connectors, Workday REST/SOAP APIs, Orchestrate, Document Transformation.

• Workday Extend: Experience designing and building custom applications and UI components using the Workday Extend framework.

• Data Formats & Protocols: XML, XSLT, JSON, CSV; SFTP, HTTPS/REST, AS2, PGP/GPG encryption.

• Security: OAuth 2.0, ISU configuration, Workday security domain management, data encryption standards.

• DevSecOps: Git/version control, CI/CD pipeline concepts, code review practices, environment promotion governance.

• Data Management: Strong understanding of data mapping, transformation logic, data conversion, and migration methodologies.

CERTIFICATIONS, LICENSURES, AND LANGUAGE SKILLS (If needed):

• Workday Pro Certification - Integrations (required)

• Workday Pro Certification - Extend (strongly preferred)

• Workday Pro Certification - HCM or Financial Management (a plus)

LEADERSHIP & BUSINESS COMPETENCIES:

• Exceptional ability to translate ambiguous business requirements into precise, actionable technical specifications.

• Strong executive presence with the ability to communicate complex technical concepts clearly to non-technical stakeholders.

• Demonstrated experience building trusted partnerships with business teams, establishing credibility as both a technical expert and a collaborative partner.

• Ability to navigate competing priorities and manage stakeholder expectations in a fast-paced, enterprise environment.

• Strong commitment to engineering quality, documentation standards, and continuous process improvement.

PHYSICAL REQUIREMENTS:

Position requires little to moderate physical activity. Handling of average weight objects up to 15 pounds; occasional standing or walking; frequently at a keyboard, workstation, or desk.

WORK ENVIRONMENT:

Work is typically in a normal office administrative environment involving minimal exposure to physical risks. Hybrid / remote-eligible schedule available.