About the RoleThe Manager, North America Visual Merchandising is a detail-driven, cross-functional role at the intersection of brand storytelling and retail execution. You will support visual merchandising programs across our most critical North American retail partners - including ULTA, Sephora, Macy's, and department store equivalents - spanning 2,000+ doors. From coordinating with design agencies and managing planogram updates to tracking prototypes and supporting maintenance programs, you will help shape how our brand shows up at shelf and in-store. This role is well-suited for a collaborative, organized, and creatively minded professional who is comfortable managing multiple workstreams in a fast-paced environment and communicates proactively to keep projects on track.
Primary ResponsibilitiesFixture Programs & Gondola Updates- Support planning and execution of gondola updates in partnership with Channel and Global Marketing, contributing to a roadmap that drives efficiency across 2,000+ doors
- Coordinate with design agencies on gondola templates, planograms, and supporting graphics, ensuring brand alignment, visual impact, and retailer-specific format requirements are met
- Route designs through the internal approval process (Global Marketing, US Channel Marketing, Sales); track prototype reviews, manage vendor revisions, and support final artwork sign-off prior to production
- Monitor costs against budget and flag variances; review store-level execution instructions for accuracy prior to rollout
- Support gondola overhaul projects as assigned, coordinating across Creative, Global Marketing, and US Channel Marketing teams; assist with tracking vendor options, timeline milestones, and phased installation logistics
- Confirm accuracy of final artworks with design agencies, verifying graphics, copy, product images, and legal copy prior to production release
Visual Merchandising Maintenance- Serve as a key point of contact for US in-store maintenance requests, triaging issues (equipment, cosmetic, lighting) and identifying cost-effective, timely resolutions
- Partner with procurement to source and manage contractors; review quotes and hold vendors accountable to quality and completion standards
- Coordinate lightbox rollouts in department stores, providing door lists and creative direction to graphic agencies
Cross-Functional Collaboration & Project Coordination- Maintain clear and proactive communication with internal stakeholders (Channel Marketing, Global Marketing, Sales, Creative) to ensure alignment before and during execution
- Manage project timelines, track deliverables, and flag risks early to keep programs on schedule
- Build and maintain strong working relationships with external design agencies and vendors, providing clear briefs and constructive feedback
- Support preparation of internal presentations, recaps, and status reports for leadership review
Key Stakeholders- US Channel Marketing
- Global Marketing
- Sales Teams (North America)
- Global Creative
- Procurement
- Design Agencies & External Vendors
Qualifications- Bachelor's degree in interior design, architecture, industrial design, graphic design, or a related field
- 3-6 years of experience in visual merchandising, retail design, or a related field; beauty or prestige retail experience preferred
- Strong organizational skills with the ability to manage multiple projects simultaneously in a fast-paced environment
- Clear and effective communicator, with the ability to collaborate across internal teams and manage external agency and vendor relationships
- Detail-oriented with strong analytical and problem-solving skills; comfortable reviewing technical documents, artwork files, and vendor quotes for accuracy
- Proficiency in design software (e.g., Adobe Creative Suite, Rhino, or SketchUp) and a solid understanding of retail fixture design and production processes
- Familiarity with major North American prestige retail environments (ULTA, Sephora, Macy's, department stores); experience working with large-scale door counts a plus
What Orveon Offers YouYou are a creator of Orveon's success and your own. This is a rare opportunity to share your voice, accelerate your career, drive innovation and fostering growth. We're a human-sized company so your work will have a big impact on the organization. We invest in the well-being of our Orveoners - both personally and professionally and provide tailored benefits to support all of you, such as:
- "Hybrid First" Model - 3 days per week in office, balancing virtual and face-to-face interactions.
- "Work From Anywhere" - Freedom to work six (6) weeks annually from the location of your choice.
- Complimentary Products - Free and discounted products on new releases and fan-favorites.
- Professional Development - Exposure to senior leadership, learning and development programs, and career advancement opportunities.
- Community Engagement - Volunteer opportunities in the communities in which we live and work.
Pay Transparency - The following represents a good-faith estimate of the compensation range for this position.
At Orveon Global, we carefully consider a wide range of non-discriminatory factors when determining compensation. Actual salaries may vary based on factors including, but not limited to, geographic location, education, experience, skills, and qualifications
The pay range for this position is $98,000- $130,500 Supplemented with all the amazing benefits above for full-time employees!
