Scotiabank

Manager, Virtual Advice

Scotiabank • $90K — $110K *
US-AnywhereRemote in Calgary, AB
Business Services
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in business banking or similar field
  • Strong interpersonal and communication skills
  • Proven sales management and leadership capabilities
  • High flexibility to handle varied tasks
  • Proficient in PC usage for sales and management activities

Responsibilities

  • Create a customer-focused environment for Business Banking
  • Set and achieve sales and activity goals collaboratively
  • Identify opportunities for revenue growth and cost reduction
  • Oversee training and development of Virtual Business Advisors
  • Ensure service delivery aligns with Core Values

Benefits

  • Join a growing organization with leadership collaboration
  • Commitment to diversity, equity, and inclusion
  • Access to professional development opportunities
  • Recognition and rewards for hard work
  • Internal training and support for career growth
Full Job Description
Requisition ID: 270791

Manager, Virtual Advice is responsible for contributing to the overall national Business Banking strategy and leading a team of Virtual Business Advisors who are the primary Business Advisors assigned to multiple branches across Canada. The Manager leads and oversees a team of Virtual Business Advisors ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies, and procedures.

Please note this is an in-office role (5 days on-site at our Calgaryoffice)

Is this role right for you? In this role, you will:

  • The incumbent is responsible for creating a customer-focused environment that supports all aspects of Business banking. This is achieved on a team level by providing subject matter expertise to the customer and Branch Manager, via email, phone, and video meetings (internal only).
  • The Manager will help set activity and sales-based goals on an individual and team level in collaboration with Business Banking and the Senior Manager, Virtual Advice. The Manager will be accountable for achieving these goals.
  • The Manager will look for ways to increase revenue generation, control or reduce costs through the streamlining of existing processes or functions as well as introducing new initiatives that will benefit the Branch Network and the Business Banking segment at large.
  • The Manager will be responsible for overseeing the training and development of the team. This includes functional product and procedural training as well as sales excellence coaching. In the ongoing interaction with his/her team of advisors, the incumbent ensures service consistent with our Core Values of integrity, respect, accountability, and passion.
  • Direct reports - Up to 12 Virtual Business Advisors


Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

  • The incumbent must possess well-developed interpersonal, communication, coordination, judgment, negotiation, and analytical skills in order to communicate requirements/issues/concerns to the appropriate areas.
  • Effective sales management skills are essential, along with the ability to influence and motivate others. The incumbent must set a positive example of change leadership and encourage others to do the same.
  • A high degree of flexibility is required to adapt to a wide variety of tasks and functions. Strong PC skills are essential as the incumbent uses a PC for a variety of sales, sales management and customer correspondence activities.
  • Must be able to effectively articulate their views to team members, branch partners, and strategic partners in Business Banking. Strong verbal communication skills are essential.


What's in it for you?

  • The opportunity to join a growing organization, where you will collaborate with a team of leaders.
  • The opportunity to be part of an organization that is committed to advancing diversity, equity, and inclusion in our communities and employees.
  • A rewarding career path and diverse professional development opportunities.
  • The assurance that your hard work will be recognized and rewarded. Internal training and support from your managers, with whom you will have meaningful conversations about your development to help you grow.
  • A competitive compensation package and excellent benefits.


Location(s): Canada : Alberta : Calgary

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Scotiabank

More Business Services Jobs

Find similar Manager, Virtual Advice jobs:

NationwideRemote