Manulife Financial Corporation

Manager, Vendor Risk Management

Manulife Financial Corporation$85K — $135K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of IT experience, including 2-3 years in IT auditing or equivalent
  • Bachelor's degree or equivalent
  • CISA certification required; CRISC or CISSP preferred
  • Strong organizational and planning skills
  • Solid understanding of IT controls, audit, and risk management

Responsibilities

  • Conduct risk assessments for IT security controls of new and existing vendors
  • Establish and complete risk control assessments of vendor systems
  • Provide expert technical insights into IT risk management
  • Research and maintain updated knowledge of industry innovations
  • Identify problems and lead solution execution
  • Perform contract reviews in collaboration with the Legal team
  • Collaborate with vendors, partners, and internal teams

Benefits

  • Opportunities for personal and professional growth
  • Flexible work environment promoting well-being and inclusion
  • Support in shaping the future of your career
  • Customizable health, dental, vision, and mental health benefits
  • Generous paid time off including vacation and sick days
  • Retirement savings plans with employer matching contributions
Full Job Description
As the Manager, Risk Management you will be part of the Vendor Information Risk Management team and conduct assessments on information security controls. In this role, you will measure the effectiveness of the security controls, identify control gaps, and provide business advice and guidance on the various IT risks and/or contract gaps associated with the supplier.

This is an individual contributor position based out of the Toronto, ON or Waterloo, ON office with a hybrid work arrangement (3 days in office).

Position Responsibilities:
  • Responsible for Information Security risk assessments of new and existing vendors. Reviews include IT Controls, AI governance controls, Business Continuity/Disaster Recovery controls, Subcontractor reviews.
  • Assist with the establishment and completion of risk control assessments of vendor information systems and functions
  • Provide and exhibit an expert understanding of specific technical concepts and solutions
  • Research and investigate independently new issues and innovations to maintain currency of technical expertise
  • Identify problems, propose then execute solutions
  • Perform contract reviews working with Legal, as appropriate
  • Collaborate with key vendors, partners and other teams
  • Assist with metrics creation and reporting
  • Improve current processes adding value and efficiencies
  • Perform site visits of vendors as required - virtually.


Required Qualifications:
  • 5 to 7 years of IT work experience, including 2 to 3 years IT auditing or equivalent experience
  • Bachelor's degree or equivalent
  • CISA is required
  • CRISC or CISSP preferred but not required
  • Excellent organization and planning abilities
  • Understanding of IT controls, audit and risk management
  • Ability to present to and work with all levels of management
  • Ability to handle complex issues
  • Proven ability to quickly and easily adapt to changes within the business and organization
  • Able to explain and bring business specific context to key IRM principles
  • Understands constraints that impact specific operations and decisions in their immediate area, business and/or division
  • Ability to Identify the big picture of interrelationships and dependencies
  • Ability to balance competing demands with little management direction/support
  • Ability to manage high Visibility and high-risk consequences
  • Effective communication, presentation, negotiation and influencing skills


Decision Authority:
  • IS risk assessments
  • Is a powerful influence in a team environment
  • Ability to Identify the big picture of interrelationships and dependencies
  • Ability to balance competing demands with little management direction/support
  • Ability to manage high Visibility and high-risk consequences
  • Effective communication, presentation, negotiation and influencing skills.


When you join our team:
  • We'll empower you to learn and grow the career you want.
  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we'll support you in shaping the future you want to see.


The role being advertised is an existing vacancy.

Referenced Salary Location
Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between
$85,300.00 CAD - $135,300.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [redacted] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [redacted] for more information about U.S.-specific paid time off provisions.

About Manulife Financial Corporation

John Hancock's core retail products in the U.S. focus on providing financial solutions at every stage of our clients' lives. Our product suite includes life insurance, mutual funds, 401(k) plans, long-term care (LTC) insurance, and annuities. We distribute our products primarily through licensed financial advisors, and through John Hancock Financial Network, a national network of independent firms.

Manulife Financial Corporation Careers

Join the dynamic team at Manulife Financial Corporation, a leading global financial services group dedicated to helping people make their decisions easier and lives better. With a presence in more than 20 countries, Manulife offers a diverse range of job opportunities that empower professional growth and innovation in the financial sector. Work You’ll Do At Manulife, every position contributes to our inclusive culture of diversity, leadership, and innovation. We are committed to fostering a workplace where every team member feels valued and has the opportunity for personal and professional growth. Join us to be part of a company that values your skills and passion. Explore a Wealth of Opportunities Whether you're seeking your first internship or a seasoned professional aiming to advance your career, Manulife offers a spectrum of career paths ranging from finance and marketing to technology and customer service. Our job opportunities are designed to enhance your skills through robust training programs and hands-on experience in a supportive environment. Innovate with Us Drive transformation in the financial services industry with Manulife’s commitment to technology and innovation. Work alongside over 34,000 professionals globally, leveraging cutting-edge tools and processes that redefine how financial services are delivered. Be Part of a Great Team Manulife’s team-oriented approach ensures that everyone’s voice is heard and valued. Collaborate with talented professionals from diverse backgrounds to develop solutions that improve the lives of our customers. Enjoy the benefits of a global company that supports your ambitions with resources and opportunities to lead and innovate. Future-Proof Your Career Manulife supports your career journey with continuous learning and development opportunities. From leadership training to networking events, we provide the tools to succeed and the platforms to showcase your achievements. Our commitment to career growth ensures that your journey with us will be rewarding and impactful. Stay Connected Join Our Team Discover the range of job opportunities at Manulife by exploring open positions that match your skills and interests. We are always on the lookout for curious, driven, and innovative team players who are ready to make a difference. Keep Up to Date Stay informed with the latest company news, career tips, and industry insights—all from the people who work here. Manulife is dedicated to providing you with the resources to thrive in your career. Job Alert Emails Customize your experience by subscribing to receive job alerts and insider information tailored to your preferences. Learn about exciting and rewarding opportunities as they arise and how you can be a part of our transformative team. Join Manulife Financial Corporation today and be part of a leading company where your career is as rewarding as it is impactful. Explore how far your talents can take you in an environment built on respect, integrity, and a desire to achieve the best outcomes for our clients and our team.
Learn more about Manulife Financial Corporation
Size
38,000 employees
Market Cap
$33.4 billion
Industry
Founded
1887
5 Year Trend
+1%
NASDAQ

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