American Airlines

Manager, Technology Product Management

American Airlines • $80K — $120K *
Dallas, TX 75217In-Person
Information Technology
5 - 7 years of experience
More than 3 months ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field and 5 years of applicable experience or 7 years of equivalent Product Management/Delivery experience
  • Experience improving customer experiences within a product model
  • Master's degree in a related field with 5+ years in Product Delivery (preferred)
  • Experience in determining Product Market fit and Go-to-Market strategy (preferred)
  • Familiarity with Agile Product Management tools (preferred)
  • Relevant certifications in Product Management/Product Delivery
  • Strong knowledge of product domain including business models, regulations, and user experience.

Responsibilities

  • Lead, mentor, and coach Product Owners to enhance their growth and success
  • Influence stakeholders on Product Strategy aligned with the product portfolio
  • Utilize technical knowledge including A/B testing, data models, and DevOps practices
  • Use data to define baselines and measure outcomes for product development
  • Address and resolve customer problems and product challenges
  • Define product objectives and key results that align with Product Strategy
  • Present product strategy and roadmap items to leadership and peers
  • Communicate key results and areas requiring leadership attention regularly
  • Collaborate with stakeholders and cross-functional teams to deliver product solutions
  • Practice agility to continuously discover and deliver value.

Benefits

  • Travel perks for you, your family, and friends to reach 365 destinations
  • Immediate access to health, dental, prescription, and vision benefits
  • Comprehensive wellness programs available
  • 401(k) program with potential employer contributions after one year
  • Additional perks including Employee Assistance Program, pet insurance, and discounts on various services.
Full Job Description
8/12/25

Location: Integrated Operations Ctr (DFW-SV02)
Cities: Dallas - TX
Requisition ID: 80501

Job Description

Intro

Are you ready to explore a world of possibilities, both at work and duringyour time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

  • You'll be a part of American Airlines' Flight Execution Product Team within the Integrated Operations Center (IOC), the nerve center of the airline. IOC team members work together to achieve the highest levels of safety, customer service and communication for American's global network as we work to keep nearly 6000 flights a da moving to get more than 500M customers where they need to go.


What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
  • Lead, mentor and coach Product Owners (direct reports) enabling further growth and success
  • Influences stakeholders on the Product Strategy aligned to the Product Group (our portfolio)
  • Utilizes technical knowledge such as A/B testing, product architecture, continuous deployment process, DevOps practices, data models and analytics, querying languages, tools supporting automation/metrics and other technologies in support of the products/services owned
  • Uses data to define baselines, measures outcomes, share insights, order backlog items
  • Understands and supports resolutions to customer problems, needs, challenges, and opportunities for the product
  • Determines product objectives and key results that align to Product Strategy
  • Presents the thought process on product strategy, roadmap items, OKRs and planned releases to leaders and peers
  • Communicates regularly on OKRs, desired metrics, and areas requiring leadership's attention
  • Influences and collaborates with stakeholders, peers, and other product leaders to deliver solutions that achieve the portfolio's vision and goals
  • Collaborates with various internal team members such as UX, Technology, Vendors, Risk, Compliance, Security, etc.
  • Practices agility in discovering and delivering value continuously


All you'll need for success

Minimum Qualifications- Education & Prior Job Experience
  • Bachelor's degree in related field and 5 years of applicable experience or 7 years of equivalent Product Management/Delivery work experience
  • Experience working in a product model that promotes better customer experience

Preferred Qualifications- Education & Prior Job Experience
  • Master's degree in related field with 5+ years of experience in Product Delivery
  • Experience determining Product Market fit and defining a Go-to-Market strategy
  • Demonstrated familiarity with Agile Product Management tools

Skills, Licenses & Certifications
  • Relevant certifications in Product Management/Product Delivery field
  • Strong knowledge/expertise of product domain including the business model, constraints, regulations, user experiences, etc.


What you'll get

Feel free to take advantage of all that American Airlines has to offer:
  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more


Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

About American Airlines

US Airways provides international and domestic air transport in the United States. It is owned by the American Airlines Group. US Airways utilizes a fleet of 343 mainline jet aircrafts, along with 278 regional jet and turbo-prop aircrafts operated by contract and subsidiary airlines under the name US Airways Express. It was originally established as All American Aviation.It operates an airline network with 193 destinations in 24 countries in North America, South America, Europe, and the Middle East. It also operates the US Airways Shuttle, a US Airways brand which provides hourly service between Boston, New York City, and Washington, D.C.As of October 2013, US Airways employed 32,312 people worldwide and operated 3,028 daily flights.US Airways is a member of Oneworld, and it currently operates along with American Airlines as a result of a merge between the two holding companies of these airliners.US Airways was established in 1973. It operates hubs at Charlotte/Douglas International Airport, Philadelphia Inte...

American Airlines Careers

Join the dynamic team at American Airlines, a leader in global aviation and an innovator in the airline industry. With a wide range of job opportunities, American Airlines is the perfect place to advance your career, offering roles that cater to a variety of skills and professional interests. Work You’ll Do At American Airlines, you will be part of a team that is dedicated to providing world-class service and shaping the future of travel. Our employees enjoy a culture of collaboration and respect, where diversity and inclusion are celebrated. With American Airlines, you can contribute to a legacy of innovation and leadership in the skies. Transform Your Career American Airlines is not just a company; it's a community where you can grow your career through a robust suite of professional development and diversity training programs. Our leadership is committed to nurturing talent and recognizes the value of each individual’s growth. Join a team that leads with integrity and a passion for progress. At American Airlines, your career trajectory is bolstered by our commitment to innovation and excellence in the aviation industry. Internship Opportunities Kickstart your career with an internship at American Airlines. Gain invaluable industry experience, build your resume, and make connections that will propel your professional life. Our internships offer hands-on experience in a variety of departments, helping you discover your path in the aviation industry. Benefits of Working With Us American Airlines places immense value on the well-being of its team members. Employees enjoy competitive benefits including health, dental, and vision insurance, employee discounts, and flexible spending accounts. More than just perks, our benefits are designed to support your life, both at work and at home. Explore Job Opportunities Whether you’re looking to enhance your career in engineering, customer service, or leadership, American Airlines has a position that will match your skills and passions. We are continuously hiring and looking for motivated individuals who are ready to take their careers to new heights. Stay Connected Join Our Team Search open positions that align with your skills and interests. We are looking for passionate, curious, and solution-driven team players. SEARCH AMERICAN AIRLINES JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at American Airlines.
Learn more about American Airlines
Size
123,400 employees
Market Cap
$8 billion
Industry
Aerospace & Defense
Net Income
-$8.8 billion
Founded
1930
5 Year Trend
-5.7%
Revenue
$17.3 billion
NASDAQ
AAL
* Ladders Estimates

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