Manager, Technical Operations, DV+Broomfield, CONew York City, NYBoston, MAHybrid Schedule (M/F remote, T/W/TH in-office)About this team:The Manager, Technical Operations, DV+ is a critical operational leadership role focused on the DV+ platform, where publishers monetize omnichannel inventory - spanning display, video, native, audio, and DOOH - through sophisticated, AI-enhanced programmatic solutions. This role serves as a key cross-functional partner and primary internal escalation point, operating at the intersection of Account Management, Product, and Engineering to drive technical resolution and support our platform's evolving capabilities. A core component involves leveraging modern AI tools and advanced analytics to identify repeatable challenges, design scalable solutions, and drive operational efficiency across large datasets. Leading cross-functional initiatives and high-profile projects is core to this role, though it does not carry direct reports.
In this role you will: - Own and drive resolution of the most complex technical escalations, serving as the final internal escalation point before Product/Engineering leadership
- Query and analyze large datasets across multiple systems using SQL to identify trends, diagnose issues, and support operational decision-making
- Leverage modern AI tools and emerging technologies to identify repeatable challenges, design scalable solutions, automate workflows, and improve operational efficiency
- Troubleshoot complex technical issues spanning multiple platforms, systems, reporting pipelines, APIs, and integrations
- Partner directly with Product, Engineering, and Account Management leadership to shape initiatives and represent Technical Operations in cross-functional planning
- Mentor and provide technical guidance to junior Technical Operations team members, without formal management responsibility
We're looking for someone with:- 6+ years in technical operations or a related role
- Bachelor's degree or equivalent (advanced degree a plus)
- Strong technical knowledge of the programmatic ecosystem
- Strong proficiency in SQL and Excel for data analysis, troubleshooting, and workflow automation
- Genuine interest in emerging AI technologies, with the ability to apply them to operational workflows and problem-solving
- Excellent technical writing and documentation skills
- Strong analytical and troubleshooting abilities, with experience diagnosing complex issues
- Strong cross-functional collaboration and coordination skills
- Excellent communication skills, with the ability to explain technical concepts clearly, identify root causes, and drive issues to resolution
- Able to work independently, prioritize effectively, and thrive in a fast-paced environment
- Analytical mindset with the ability to balance immediate needs with long-term scalable solutions
In New York, the base salary range for this role is $125,000 - $135,000.
In Massachusetts, the base salary range for this role is $115,000 - $125,000.
In Colorado, the base salary range for this role is $100,000 - $110,000.Actual compensation will be determined based on location, experience, skills, and internal equity.This role is also eligible for:- Annual performance-based bonus
- Equity (NASDAQ: MGNI)
- Comprehensive benefits package
During the interview process, candidates will receive more specific information about the salary range applicable to their experience and location.Perks and Benefits: - Comprehensive Healthcare Coverage from Day One
- Generous Time Off
- Holiday Breaks and Quarterly Wellness Days
- Equity and Employee Stock Purchase Plan
- Family-Focused Benefits and Parental Leave
- 401k Retirement Savings Plan with Employer Match
- Disability and Life Insurance
- Cell Phone Subsidy
- Monthly Fitness and Reimbursement
Career Growth:We support internal mobility, skill development, and leadership pathways through structured career frameworks and learning programs.
