Uber

Manager, Strategy & Planning

Uber • $237K — $285K *
San Francisco, CA 94112In-Person
Business Services
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Master's degree in Business Administration, Finance, Consulting, Strategy, or related field.
  • 3+ years of experience in a strategy or related role.
  • Expertise in identifying and operationalizing global cross-functional strategies.
  • Strong analytical skills for interpreting data and making strategic recommendations.
  • Experience managing cross-functional stakeholder relationships and decision-making processes.

Responsibilities

  • Design and launch global CommOps strategies for customer support.
  • Identify opportunities in processes with global impact and drive improvements.
  • Scope and analyze new opportunities across various verticals and industries.
  • Develop executive-level communications for leadership alignment and project reporting.
  • Provide thought leadership and strategic priorities for unprecedented problems.
  • Lead collaborative work models with other teams.
  • Utilize enterprise project management tools to guide complex programs.

Benefits

  • Participation in Uber's bonus program.
  • Potential for additional types of compensation.
  • Eligibility for various comprehensive benefits.
Full Job Description
Job Description

About the role and team

Working at Uber means solving hard problems in a high-stakes, fast-moving environment. As a Strategy & Planning Manager, you will join the analytical engine that helps steer the business, working side-by-side with senior leaders to shape the future direction of our global operations. This role is about finding and pursuing the next big opportunities, ensuring we remain accountable for results, and uncovering data-driven insights that help leaders make better, more informed decisions.

You'll need to take ownership, stay adaptable, and build with both urgency and care in a culture that empowers excellence. Our team runs high-priority strategy projects that require navigating a complex, matrixed organization to drive action and results. If you are energized by challenge and motivated by real-world impact-this is where you'll grow.

Rate of Pay: $237,682 to $285,218 per Year

You will be eligible to participate in Uber's bonus program, and may be offered other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

What you'll do
  • Help design and launch global CommOps strategies for customer support, including running analysis and developing strategic insights into region- and function-spanning projects that enable Uber Leadership's decision-making.
  • Help identify opportunities in our processes and operating models, and support strategic projects aimed at making improvements with global impact.
  • Scope new opportunities across verticals & industries, performing a broad range of quantitative and qualitative analysis.
  • Develop executive-level communications and presentations for Uber's leadership to drive key stakeholder alignment and communicate how projects and recommendations are connected to larger customer support goals.
  • Provide thought leadership on problems without precedent by setting strategic priorities, aligning the vision, and sharing best practices.
  • Design and lead collaborative working models with other teams across CommOps and Uber.
  • May telecommute.

Basic Qualifications
  • Employer will accept a Master's degree in Business Administration, Finance, Consulting, Strategy or related field, and 3 years of experience in job offered or in a related occupation.
  • Position requires:
    • Identify, scope, design and operationalize global cross-functional strategies by identifying market, competitive & customer trends to drive measurable impact on company objectives & metrics across diverse regulatory environments and regional market nuances (e.g., US&C, EMEA, LatAm, and APAC);
    • Own strategic initiatives end-to-end with full accountability, utilizing relationship development, coordination, and business judgment critical thinking skills to garner support for projects, develop recommendations, and execute globally;
    • Apply logical business frameworks (MECE, RCA, SWOT analysis, or benchmarking), techniques and sound business judgment to interpret ambiguous business signals and make key strategic recommendations for business problems spanning multiple global functions and regions;
    • Own ongoing internal/external cross-functional stakeholder relationships and influence decision-making through structured & unstructured forums like workshops, summits & leadership forums;
    • Drive consensus and collaborative decision-making across multiple teams in a highly matrixed organization (Product, Finance, HR) by utilizing governance & team management frameworks like RACI models to inspire ownership, reduce ambiguity and improve decision-making;
    • Proactively and independently direct complex programs with multiple simultaneous workstreams by managing interdependencies, resource allocation, risk/bottleneck mitigation strategies & trade-offs through the use of enterprise project management tools (Google docs/sheets, Lucid/Miro, or Jira), detailed work plans, structured communication and project management techniques (Gantt Charts, RAPID decision-making framework, or Red/Yellow/Green status updates), ensuring on time and within budget delivery in a fast-paced environment;
    • Construct sophisticated business cases & financial models, like return-on-investment (ROI), break-even, lifetime value (LTV), cost-benefit, sensitivity and scenario analysis, to evaluate the viability of new business opportunities and forecast the impact of strategic shifts on return on investment, metrics & project financials;
    • Analyze & synthesize insights from a combination of quantitative (e.g., business metrics) and qualitative (e.g., user research, competitive research, sentiment data) data sets using tools like SQL, Google Sheets, Tableau or Excel (ability to independently run complex modelling, pivot tables, queries and data visualizations) to identify key performance trends & operational inefficiencies and drive actionable executive-level recommendations;
    • Engineer short & long-term strategic roadmaps by applying prioritization frameworks and own end-to-end management & execution, balancing short-term operational needs with long-term growth objectives to ensure optimal allocation of investments;
    • Distill complex analyses & recommendations into highly-structured executive-ready presentations using tools like PowerPoint and influence for C-suite and VP-level leadership through data-driven storytelling, delivering persuasive recommendations that shape the strategic direction of the global organization.

About Uber

Uber Entertainment, Inc. is a privately held video game development company headquartered in beautiful downtown Kirkland, WA. Uber is currently developing Planetary Annihilation, a next generation real time strategy game of epic proportions.

Uber Careers

There has never been a better time to join our global team of Uber professionals—pioneers in the world of transportation and technology. Work you’ll do Join Uber’s industry-leading team to help drive forward the future of mobility and logistics for some of the world’s most dynamic cities and populations. Transform the way the world moves with the brightest minds at Uber, where innovation meets functionality to create solutions for everyday challenges. Lead from a unique position in the marketplace, at the intersection of technology, operational excellence, and user-centric design. Work with a global team of business and technology advisors to help clients and cities navigate their paths towards more efficient and sustainable urban transport solutions. Collaborate with a diverse group of Uber experts worldwide – a team dedicated to rethinking and improving the way the world moves. Introducing the Uber Innovation Hub We are building a market-leading team to pioneer advancements in transportation and logistics, ensuring Uber remains at the forefront of mobility solutions. Do innovative work Join a group of exceptional professionals where your skills in technology, leadership, and creativity can flourish. At Uber, innovation isn’t just a buzzword—it's the core of everything we do. Deliver targeted solutions through a depth and breadth of expertise and innovation that’s second to none, enhancing how cities, companies, and communities connect. Be part of a great team Engage with a wide-ranging technology stack and harness the unparalleled capabilities, global scale, and collective problem-solving skills of our diverse team. Future-proof your career Advance your career with Uber’s commitment to professional growth, offering extensive training, development, and certification support. Go as far as your ambition takes you with limitless job opportunities in a company that’s reshaping the world’s approach to transportation. Explore Uber’s approach to predictive maintenance ensures our fleet remains ready and efficient, reducing downtime and improving service reliability. Our end-to-end mobility solutions are transforming the way cities think about transportation, making Uber a key player in the future of urban mobility. The Uber Leadership and Innovation Alliance Our combined service capabilities, global scale, and joint solution development help overcome challenges and lead transformation in the transportation industry. Clients and cities around the globe look to Uber for new strategies and solutions to drive growth and innovation in the digital era. Stay connected Join Our Team Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players ready to redefine the world of mobility. SEARCH UBER JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who drive at Uber. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Uber.
Learn more about Uber
Size
29,300 employees
Market Cap
$48.6 billion
Industry
Transportation
Net Income
-$6.7 billion
Founded
2009
5 Year Trend
+35.3%
Revenue
$11.1 billion
NASDAQ
UBER
* Ladders Estimates

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