Lennox International

Manager, Store Zone Sales & Operations

Lennox International$111K — $145K *
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience; MBA preferred
  • Minimum of 10 years related experience
  • Leadership abilities essential
  • Expertise in financial and operational aspects of store management
  • Strong communication skills in both oral and written forms
  • Proficient in Microsoft applications and expert computer skills
  • In-depth knowledge of HVAC systems required

Responsibilities

  • Recruit, hire, train, and develop store teams
  • Coach store personnel on sales and operations
  • Drive sales of replacement components and aftermarket products
  • Manage store profitability through sales, margins, and expenses
  • Identify market growth opportunities and open new stores
  • Ensure operational excellence in customer service
  • Enforce safety practices and conduct inventory coaching

Benefits

  • Comprehensive health, vision, and dental insurance
  • Company-matched retirement savings plan
  • Employee stock discount program
  • Maternity, parental, and other leave options
  • Vacation, volunteer time off, and well-being days
  • Wellness programs
Full Job Description
What Drives Success

We're searching for a dynamic Zone Manager to oversee the sales and operational performance of multiple stores within a given geographic region.

Duties include, but are not limited to:
  • Directly responsible for recruiting, hiring, training, and developing store teams (Store Managers, Customer Service Associates and Warehouse personnel) with focus on excellent customer service and selling skills.
  • Performs sales and operational coaching, and performance management of store personnel.
  • Responsible for sales of replacement components and aftermarket products through the store network to dealers, contractors, and other relevant segments.
  • Responsible for Store network profitability based on store sales, margins, and operational expenses.
  • Determines market growth opportunities and executes on the setup and opening of new stores.
  • Responsible for store operations to deliver on the promise of excellent customer service.
  • Responsible for Store safety practices within zone.
  • Coaches stores on inventory practices to ensure accurate inventory through cycle counting and general operational excellence.
  • Provides clear direction by effectively communicating initiatives, priorities, and company strategy.
  • Works closely with Sales team (District Managers) and Supply Chain/Distribution teams.


What We Are Looking For

Requires a bachelor's degree or equivalent combination of education and experience is required. MBA degree preferred. Requires at least 10 years related experience.

Excellent leadership abilities. Expert in the financial and operational aspects of store management. Strong oral and written communications skills. Expert computer skills required. Microsoft applications. Strong knowledge of HVAC systems required. Advanced customer service and sales skills in retail.

What We Offer

Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $111,200 - $145,950 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company's applicable plan. Employees in this role are not eligible for overtime.

Our competitive benefits package includes:
• Comprehensive health, vision, and dental insurance
• Company-matched retirement savings plan
• Employee stock discount program
• Maternity, Parental and other leaves
• Vacation,volunteer time off, well-being days
• Wellness programs

About Lennox International

Lennox International is an American company that designs, manufactures, and markets HVAC equipment and services. The company's products include air conditioners, furnaces, heat pumps, packaged units, air handlers, and indoor air quality equipment. Lennox International was founded in 1895 and is headquartered in Richardson, Texas. The company operates in North America, Europe, and Asia. Lennox International is listed on the New York Stock Exchange (NYSE) and is a component of the S&P 500.
Learn more about Lennox International
Size
11,000 employees
Market Cap
$8.5 billion
Industry
Net Income
$356.3 million
Founded
1895
5 Year Trend
+2.9%
Revenue
$3.6 billion
NASDAQ

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