APEX Analytix, Inc

Manager, SMB Account Management (Partner Referred Business)

APEX Analytix, Inc$180K — $200K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1 year of experience managing a client-facing sales or account management team
  • Track record as a top-performing account manager or sales executive
  • Demonstrated success in team quota-attainment through sales and upgrades
  • Strong leadership and people management skills
  • Effective communicator with the ability to build trust across diverse groups
  • Self-motivated, detail-oriented, and highly organized
  • High integrity with a long-term vision for company success

Responsibilities

  • Manage SMB account managers to achieve monthly goals
  • Lead a high-performance team by hiring, training, and setting expectations
  • Develop targeted growth goals for team members
  • Innovate ways to enhance team performance
  • Refine customer engagement strategies and develop scalable best practices
  • Support consultative sales and client success initiatives
  • Handle customer escalations directly
  • Collaborate with leadership to drive projects forward

Benefits

  • Diverse and inclusive workplace culture
  • Opportunity for career advancement and personal development
  • Commitment to reasonable accommodations for candidates with disabilities
  • Collaborative work environment with in-office requirements
  • Competitive salary with equity options
Full Job Description
About the role

We're looking for an action-oriented, growth-minded Sales Manager with a proven track record of success to lead our US-based Account Management team. As first line manager, you will coach and develop Account Managers in a horizontal customer segment. You will lead your teams to meet their quota attainment and personal objectives. You will be responsible for developing multiple employees for promotion in this fast growing company.

You will report to our Director of SMB Account Management and work closely with our Account Management leadership team.

What you will do

  • Manage a team of SMB account managers to deliver monthly goal attainment
  • Provide leadership and direction to a high-performance team - including hiring, training, and pace setting
  • Develop specific and targeted goals for contributors on your team to help them grow and develop
  • Find innovative and creative ways to improve and increase performance
  • Execute, iterate and improve on "set piece" customer engagements to develop best practices that scale
  • Support consistent and consultative sales and client success processes
  • Directly manage and resolve customer escalations
  • Take an entrepreneurial approach to the role, working collaboratively with the rest of the leadership team to get things done

What you will need

  • A minimum 1 year of experience scaling and managing a client-facing sales or account management team in a fast-paced environment
  • Previous experience as a top-performing account manager or sales executive
  • Proven track record of team quota-attainment via new product sales and upgrades
  • Proven leadership skills, people management skills
  • Highly effective communicator with good people instincts - able to build trust and work well with a diverse group inside and outside the company
  • Eager for a very hands-on role, where you'll be asked to take on and run with a range of projects outside your comfort zone, and learn quickly
  • Highly organized, self-motivated and detail-oriented, with great follow-through on projects/tasks big and small
  • High integrity individual who's enthusiastic about building a great company for the long term
  • Courage to challenge the status quo when logic and reason require it.

Additional Information

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

This role will receive a competitive On-Target Earnings (base salary + sales commission) + benefits + equity. The On-Target Earnings* for employees will be 60/40 commission split for base/variable pay.

This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.

A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

*Commission is not guaranteed

The pay range for this role is:

200,000 - 200,000 USD per year (Tier 1)

190,000 - 190,000 USD per year (Tier 2)

180,000 - 180,000 USD per year (Tier 3)

About APEX Analytix, Inc

APEX Analytix is a technology company that provides software and services to help businesses manage their financial operations. The company's products include software for accounts payable automation, fraud detection, and more. APEX Analytix was founded in 1988 and is headquartered in Raleigh, North Carolina.
Learn more about APEX Analytix, Inc
Size
1,000 employees
Industry
Net Income
$20 million
Founded
1988
5 Year Trend
+20%
Revenue
$200 million

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