Salesforce

Manager/Senior Manager, Strategy & Innovation

Salesforce$133K — $183K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in SAAS Sales Compensation operations
  • 5+ years as a Business Analyst or equivalent role
  • Consulting background preferred
  • Proven project management success
  • Strong analytical skills with Excel proficiency
  • Excellent communication and interpersonal skills
  • BA/BS degree required

Responsibilities

  • Lead project teams on compensation strategy and process improvements
  • Collaborate with cross-functional teams for process enhancements
  • Identify opportunities for automation in compensation processes
  • Provide data-driven recommendations on compensation issues
  • Develop and maintain operational playbooks

Benefits

  • Access to resources that promote work-life balance
  • Support for personal development and growth
  • Opportunities to leverage AI tools for enhanced performance
  • Inclusive work environment that values diversity
  • Accommodations available for applicants with disabilities
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Finance

Job Details

Description:

Salesforce is looking for a talented and dynamic Senior Manager to join the Innovation and Transformation team to support our team's strategy, growth, process excellence and innovation. This person will be responsible for providing operational excellence and support to the Sales Compensation ecosystem around systems, tools, and specific processes/policies. You will collaborate cross-functionally with Sales Compensation, DET, and other Prospect-to-Cash counterparts to re-engineer and automate the systems that drive our company strategies. As a core driver in the Innovation team, you will design, build, and scale automated workflows to eliminate manual bottlenecks in the Sales Compensation process. Additionally, you will play a pivotal role in the annual planning process, translating strategic executive vision into streamlined, tech-enabled execution.

As the ideal candidate, you are comfortable working at all levels of an organization and possess exceptional communication and conflict resolution skills. This role will require you to use both your strategic as well as tactical implementation and operational excellence skills. You will be a self-starter who can work cross functionally and build strong working relationships with internal organizations. You will need to have a thorough understanding of SAAS based compensation processes, systems (Salesforce, Spiff, etc.) in addition to the operational aspects of the Sales Compensation process.
Your Impact

Success will be measured by: excellent business partner satisfaction; operational excellence for efficiency across the team; proactive proposals or insights based on detailed analysis; a "get it done" attitude when put under sudden pressure and/or uncertainty; proper issue handling capability depending on a variety of challenges, priorities and complexities; and becoming a great team-player.

Responsibilities:
  • Lead (or contribute to) project teams focusing on key compensation initiatives related to strategy, business process improvement and tool implementation or development.
  • Serves as the bridge/translator between the business team and technical resources during development and implementation to ensure that requirements and dependencies are well understood
  • Work closely with cross-functional teams to identify and execute opportunities to automate manual, repetitive, or error-prone processes across the team and seek to implement improvements related to internal and cross functional processes
  • Seek opportunities for process improvements through automation or integration of systems
  • Make compensation recommendations and resolve compensation issues using a data-driven approach
  • Guide and conduct user acceptance testing and training sessions for end users, as projects require
  • Detail-oriented, process-driven and possess the ability to manage multiple competing priorities in a fast-paced environment. Performs well under pressure and can work independently and as a part of a team.
  • Write comprehensive operational playbooks, process maps, and automated workflow diagrams to standardize newly engineered processes
  • Champion data and AI as tools that democratize insights and accelerate execution across the team

Required Skills/Experience:
  • +7 years of operational responsibilities related to SAAS large scale initiative as global team
  • +5 years of Business Analyst or equivalent technical experience
  • Consulting experience a plus
  • Exceptional project management skills with the ability to manage multiple workstreams across complex, cross-functional environments
  • Demonstrated success in driving projects forward successfully to completion
  • Demonstrated track record of successfully designing and implementing process improvements that reduced manual effort and improved accuracy
  • Strong desire to help others and intellectual curiosity about people and organization issue
  • Effective influencer, communication, and interpersonal skills; great listener
  • Strong presentation skillset - ability to create visually stunning executive summary documents and presentations that highlight team status & achievements, drive discussion, summarize project details and promote brand. Excels in PowerPoint Presentations.
  • Program Management capability
  • BA/BS degree is required


Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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