Scotiabank

Manager - Security Services (GWO)

Scotiabank • $100K — $120K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Undergraduate degree in Finance, Business, Economics, or related field, or equivalent experience.
  • Experience in Capital Markets Operations, Securities Settlements, or related areas.
  • In-depth knowledge of Canadian and U.S. securities settlement processes.
  • Demonstrated leadership skills in high-volume operational settings.
  • Experience in managing settlement exceptions and operational risks.
  • Understanding of regulatory compliance and governance in capital markets.
  • Familiarity with process improvement and automation initiatives.

Responsibilities

  • Lead the end-to-end settlement lifecycle for Canadian and U.S. securities.
  • Coach and manage performance of Assistant Managers and operational staff.
  • Ensure accuracy in settlement processing and inventory management.
  • Maintain a robust risk and control environment for settlements.
  • Monitor operational performance through management reporting.
  • Serve as the primary escalation point for settlement-related issues.
  • Build partnerships across business lines and external providers.
  • Drive initiatives for process standardization and automation.

Benefits

  • Diverse opportunities for professional development.
  • Commitment to community impact.
  • Competitive rewards program including flexible vacation and comprehensive benefits.
  • Focus on Diversity, Equity, Inclusion & Allyship.
  • Accessibility and Workplace Accommodations.
Full Job Description
Requisition ID: 273596

The RoleThe Manager, Security Services contributes to the overall success of Security Services, Asset Servicing & Tax Operations within Global Wholesale Operations by leading the North American Settlements function responsible for the timely, accurate, and controlled settlement of Canadian and U.S. securities transactions, including equities, fixed income, and repo products.

The role is accountable for operational excellence, people leadership, risk management, stakeholder engagement, and continuous improvement. The Manager ensures service delivery meets client commitments while maintaining a strong control environment and driving process standardization, automation, and scalability across the settlements operating model.

Is this role right for you? In this role, you will:

  • Lead the end-to-end settlement lifecycle across pre-settlement, settlement, and post-settlement activities for Canadian and U.S. securities transactions.
  • Provide leadership, coaching, and performance management to Assistant Managers and operational staff, fostering a high-performance, inclusive, and accountable team culture.
  • Ensure timely and accurate settlement processing, inventory management, funding readiness, reconciliations, exception management, and resolution of aged breaks.
  • Maintain a strong risk and control environment by ensuring procedures, controls, governance routines, and evidence requirements remain current, effective, and audit-ready.
  • Monitor operational performance through established management reporting, including settlement quality, service levels, exception volumes, straight-through processing (STP), capacity utilization, and control effectiveness.
  • Act as the primary escalation point for material settlement, liquidity, client, operational, and system-related incidents, ensuring timely resolution, root cause identification, and sustainable remediation.
  • Build and maintain strong partnerships across business lines, Technology, Compliance, Risk, Finance, custodians, depositories, and external service providers to deliver service excellence and achieve business objectives.
  • Drive continuous improvement initiatives focused on process simplification, standardization, automation, increased STP, and scalable operational solutions.
  • Lead operational readiness for business growth, regulatory change, market infrastructure developments, and technology implementations, including testing, implementation, stabilization, and post-implementation support.
  • Support the evolution of a centralized and scalable operating model by advancing strategic initiatives that enhance consistency, efficiency, and service delivery across North American markets.
  • Translate strategic priorities into measurable operating plans, service objectives, and team deliverables while providing clear reporting on performance, risks, issues, and change initiatives.
  • Build organizational capability through workforce planning, talent development, succession management, and effective knowledge transfer across teams and locations.
  • Represent North American Settlements in governance, audit, risk, regulatory, and change management forums.
  • Champion a client-focused culture that reinforces the Bank's values, promotes operational excellence, and delivers positive client and stakeholder outcomes.
  • Perform additional duties and responsibilities as required in support of the Security Services mandate.


Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:
  • Undergraduate degree in Finance, Business, Economics, or a related discipline, or equivalent industry experience.
  • Experience within Capital Markets Operations, Securities Settlements, Clearing, Asset Servicing, Custody Operations, or a related environment.
  • Strong knowledge of Canadian and U.S. securities settlement processes, market infrastructure, depositories, custodians, and industry best practices.
  • Demonstrated leadership experience managing teams within a high-volume, deadline-driven operational environment.
  • Proven experience managing settlement exceptions, reconciliations, aged breaks, operational incidents, and associated risk mitigation activities.
  • Strong understanding of operational risk, regulatory compliance, AML/ATF, sanctions, and governance requirements applicable to capital markets operations.
  • Experience managing relationships with business partners, operations teams, technology teams, control functions, custodians, depositories, and external service providers.
  • Demonstrated experience leading process improvement, automation, operational transformation, and efficiency initiatives.
  • Advanced analytical skills and proficiency in Microsoft Office; experience with SQL, Power BI, VBA, Alteryx, or workflow automation tools is considered an asset.


What's in it for you?
  • A rewarding career path with diverse opportunities for professional development
  • An organization committed to making a difference in our communities - for you and our customers.
  • A competitive rewards program including bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day.
  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

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