Paychex

Manager, Sales Planning & Operations

Paychex$97K — $153K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree required; Master's preferred.
  • 5-7 years experience in Sales or Organizational Development Management.
  • 10+ years of Sales experience with deep knowledge of Field Sales processes.
  • Proven experience developing training programs and managing projects across different locations.
  • Expertise in optimizing sales processes, with knowledge of Salesforce and CRM systems.

Responsibilities

  • Develops and executes sales strategies in alignment with company goals.
  • Manages and guides a team of Sales Strategy Managers.
  • Monitors sales activities and ensures compliance with corporate standards.
  • Collaborates with cross-functional teams for continuous improvement initiatives.
  • Customizes training materials to reflect new product launches and company priorities.
  • Leads the Sales Division's input on projects impacting sales operations.
  • Identifies and addresses training needs within the Sales Strategy team.

Benefits

  • Comprehensive medical coverage and well-being programs including virtual wellness classes.
  • Flexible paid time off, company holidays, and culture days.
  • Award-winning training and development programs for career growth.
  • Commitment to diverse workplace culture where every voice is heard.
  • Paid time off for volunteer work supporting community initiatives.
Full Job Description
Overview

Manages the overall strategic and tactical direction for the assigned Sales Division and the day-to-day direction of the Sales Strategy Managers supporting the Sales Division as approved by the Sr. Director of Sales Ops., by partnering with their peers across the larger Sales Strategy & Operations organization, as well as the Product Management, Operations, Marketing, Finance, HRBPs, and Training teams to ensure that the Sales Division is positioned to achieve divisional and company financial goals and objectives. Acts as a liaison and key resource for corporate functional partners involved in initiatives that impact sales operations.

Responsibilities

  • Acts as a primary sales strategist for the overall divisional VP for the assigned sales division.
  • Manages, directs, and develops a direct report team of sales strategy managers responsible for sales division alignment with company goals, focused on executing key sales strategy, operations, and planning initiatives.
  • Provides direction, guidance, and development to the Divisional Sales Strategy team to accomplish initiatives driven by Divisional & Corporate Sales Senior Leadership.
  • Maintains overall accountability and monitors Sales Division activities, training, and procedures to ensure standardization and compliance with Corporate and divisional practices.
  • Works with, coaches, and directs the Sales Strategy Manager team to effectively lead through influence and partner with Division Senior Leadership to identify opportunities for continuous improvement in Sales Division processes, procedures & training, with Divisional Senior Leadership to establish recommendations for policies, procedures, best practices, and efficiencies within the Sales Division and with Sales Division Training team to ensure sales representative and management training programs and content are consistent and aligned with Marketing messaging, and corporate and divisional goals and requirements.
  • Works with sales strategy manager and direct reports team to modify sales division training materials and programs to match changes in product offerings due to introducing new products and/or features.
  • Leads team to partner with Product Management, Marketing, & Development to represent the Sales Division on all projects that impact the Sales Division.
  • Assists Sales Strategy Manager direct reports to partner with Sales Enablement to represent the Sales Division regarding Information Technology requirements.
  • Directs team to recommend and coordinate implementation of enhancements and modifications as needed. Coordinates sales management communications about Sales Division issues and/or requirements.
  • Equips the organization with operational excellence and practices to improve and optimize business process performance.
  • Identifies skill gaps in the Sales Strategy team to determine additional training needs.

Qualifications

  • Bachelor's Degree - Required
  • Master's Degree in Business Administration - Preferred
  • Experience developing and implementing effective processes, procedures and training programs, the ability to be an effective team leader, manage multiple projects simultaneously and coordinate activities in multiple locations.
  • 5 years of experience in Sales or Organizational Development Management.
  • 10+ years of experience in Sales with a thorough knowledge of Field Sales and expert knowledge of the Sales process and performance.
  • Sales - Preferred
  • Communication - Preferred
  • Management - Preferred
  • Leadership - Preferred
  • Operations - Preferred
  • Sales Operations - Preferred
  • Salesforce - Preferred
  • Marketing - Preferred
  • Customer Relationship Management - Preferred
  • Finance - Preferred
  • Sales Process - Preferred
  • Dashboard - Preferred
  • Project Management - Preferred
  • Sales Leadership - Preferred
  • Software As A Service (SaaS) - Preferred


Compensation

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $97,800-$153,700 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Live the Paychex Values

  • Act with uncompromising integrity.
  • Provide outstanding service and build trusted relationships.
  • Drive innovation in our products and services and continually improve our processes.
  • Work in partnership and support each other.
  • Be personally accountable and deliver on commitments.
  • Treat each other with respect and dignity.

  • What's in it for you?

    • We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
    • We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
    • We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
    • We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
    • We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

    • Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

      Not sure if you meet every requirement?

      At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

    About Paychex

    Paychex, Inc. is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services. By combining its innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers small- and medium-sized business owners to focus on the growth and management of their business. Paychex is headquartered in Rochester, New York and has more than 100 locations across the United States and Europe.
    Learn more about Paychex
    Size
    15,000 employees
    Market Cap
    $40.1 billion
    Industry
    Net Income
    $1 billion
    Founded
    1971
    5 Year Trend
    +7.9%
    Revenue
    $3.9 billion
    NASDAQ

    Similar Jobs

    More Jobs at Paychex

    More Business Services Jobs

    Find similar Manager, Sales Planning & Operations jobs: