Sprinklr

Manager, Sales Development

Sprinklr$74K — $124K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of software sales experience tackling complex business processes and opportunities
  • 2-3 years leading an Inside Sales or Marketing team with a track record of achieving quotas
  • Strong knowledge of Salesforce (SFDC) for analyzing reports and metrics
  • Experience with fast-growing startups and adaptable technology tools
  • Proven ability to lead by example and motivate team members
  • Intellectually curious with a passion for innovation and creative problem-solving
  • Humble yet confident, aspiring towards management roles.

Responsibilities

  • Lead and motivate a team of 6-10 SDRs to exceed sales quotas
  • Coach team members on best practices and enhance performance
  • Recruit and onboard new talent to meet evolving team needs
  • Facilitate communication between Sales leadership and team
  • Analyze and record team metrics with discipline
  • Encourage personalized outreach methods over automated processes
  • Stay updated on industry trends and adapt strategies accordingly.

Benefits

  • 401k plan with 100% company contribution vesting
  • Flexible paid time off and holidays
  • Generous caregiver and parental leaves
  • Life and disability insurance
  • Comprehensive health benefits including medical, dental, vision, and prescription drug coverage.
Full Job Description
Job Description

What You'll Do

  • You will be called upon to lead a team of 6-10 SDRs to achieve and blow through any quota put in front of you and your team
  • You will inspire, engage and enable your team; coach them on best practice, review and assess performance, support their professional development and optimize their contribution to their regions
  • You drive an ever-evolving team and when necessary find and train new talent (with such a unique intersection of experience and skills for this hiring profile you'll assist HR at times)
  • You will be the bridge between Sales leadership and your reports
  • You will be highly disciplined in recording and analyzing team metrics
  • You will take a creative and personalized approach in all activities assigned to your team
  • You will hold your team accountable to deliver an enhanced customer experience at all touchpoints with brands
  • You'll leave the automated canned emails and scripted calls in the past and will coach your team on elevating and enhancing outreach methods and methodology
  • You'll constantly educate yourself on new industry and technology trends as well as use available resources to understand ongoing re-structuring within key prospect accounts
  • You welcome new ideas, but test them thoroughly and live by the question; will this scale?


Who You Are & What Makes You Qualified

  • You have 3-5 years of software sales experience meaning you've experienced the full range of obstacles when dealing with complex business process, prospecting and opportunities
  • Extensive SFDC knowledge
  • You're a proven leader who's led an Inside Sales or Marketing team for 2-3 years reporting to a global management structure and consistently achieving team quota
  • You've worked with fast-growing startups in the past and the tools they deem necessary (pulling and analyzing reports in SalesForce, crowd-sharing Google technology, etc.)
  • You lead by example and never expect one of your teammates to do something you wouldn't
  • You're an inquisitive learner, intellectually curious and a trailblazer with creative ideas never settling for the status quo
  • You're humble, but confident in your abilities and skills as a leader and see your future in management
  • You're a dreamer and believe just because something has never been done, doesn't mean it can't be


JOB REQ COMPENSATION RANGE
$74,000 - $124,000
The base salary range for this role is shown above. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr's discretionary bonus plan, commission plan, and/or equity plan, depending on role.

US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees' health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.

If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.

About Sprinklr

Sprinklr is an American software company based in New York City that develops a SaaS customer experience management platform. The company's software, also called Sprinklr, combines different applications for social media marketing, social advertising, content management, collaboration, employee advocacy, customer care, social media research, and social media monitoring. Sprinklr was founded in 2009 by technology executive Ragy Thomas. On June 23rd, 2021, the company went public on the New York Stock Exchange under the symbol CXM.
Learn more about Sprinklr
Size
2,000 employees
Market Cap
$2 billion
Industry
Founded
2009
NASDAQ

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