Job DescriptionOverview:The Chief of Staff (CoS) to the CAO is a force multiplier-helping drive People strategy, operating cadence, and cross-functional execution across the HR function and its partners (Finance, Legal, IT, and business leaders). This role blends sharp strategic thinking with hands-on operational rigor to keep the CAO office running at a high bar: ensuring leaders are prepared, decisions turn into action, and the People organization stays aligned on measurable outcomes. The ideal candidate is highly organized, detail-obsessed, high-energy, and thrives in a fast-paced environment while influencing through trust, clarity, and collaboration. An AI forward thinker with experience in consulting for HR organizations with a bias for action and execution.
What Youll Do:- Own the CAO office operating cadence (weekly/monthly/quarterly rhythms), including agenda-setting, pre-reads, decision logs, action tracking, and follow-through.
- Run the People function Business Management System (BMS) and QBRs end-to-end: define timelines, coordinate inputs, develop narratives, ensure data integrity, and drive accountability for commitments.
- Develop executive- and Board-ready materials for People topics (e.g., workforce, org health, talent, engagement, transformation): reporting, dashboards, and compelling presentations that synthesize complex information into crisp insights, options, and recommendations.
- Support People strategy development and execution: translate strategy into plans, operating mechanisms, and measurable goals; identify risks, dependencies, and trade-offs early.
- Drive cross-functional alignment across HR COEs and HRBPs (Talent Acquisition, Total Rewards, People Ops, L&D, Employee Relations, DEI, People Analytics), ensuring consistent narrative, prioritization, and delivery.
- Partner with Finance to manage the budget, including programs and headcount-bringing analytical rigor and clear recommendations.
- Serve as a trusted thought partner to the CAO: bring "outside-in" perspective, provide bottom-up insights, and pressure-test plans, communications, and stakeholder strategy.
- Establish operational rigor: improve processes, templates, and standards for planning, measurement, and executive communications across the People organization.
- Bring AI proficiency for productivity and quality: identify high-value People use cases (e.g., insights synthesis, policy/knowledge retrieval, manager enablement), standardize workflows, and deploy tools that improve cycle time, insight quality, and operational efficiency.
- Handle sensitive information with discretion; maintain high judgment, integrity, and confidentiality.
Who You Are & What Makes You Qualified:- Bachelors degree required
- 10-15+ years of experience in strategic consulting, People/HR strategy & operations, business operations, or Chief of Staff roles; experience supporting a CHRO/People executive and operating in a matrixed environment strongly preferred.
- Demonstrated ability to run operating mechanisms (e.g., BMS/QBRs), build People analytics and executive reporting, and deliver high-impact presentations for ELT/Board audiences.
- Strong fluency across core People domains (e.g., org design, workforce planning, talent, engagement, performance, total rewards) and comfort partnering with Legal/Employee Relations on sensitive topics.
- Exceptional organizational skills and attention to detail; consistently produces accurate, polished work products under tight timelines.
- Strong strategic thinking with practical execution skills-able to move from ambiguity to clarity and from plan to delivery.
- Influential and collaborative: proven ability to lead through influence, build trust quickly, and align stakeholders across functions and levels.
- AI fluent: understands how to evaluate People/HR use cases, manage data/privacy considerations, and embed AI into operating workflows to improve outcomes.
- Experience supporting a tech company through transformation (operating model changes, system/process modernization, scaling) is a plus.
- Demonstrated ability to run operating mechanisms (e.g., BMS/QBRs), build executive reporting, and deliver high-impact presentations for ELT/Board audiences.
JOB REQ COMPENSATION RANGE $161,000 - $269,000
The base salary range for this role is shown above. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklrs discretionary bonus plan, commission plan, and/or equity plan, depending on role.
US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.
