Job Description Summary:ModMed is hiring a Sales Development Manager to lead, coach, and scale a high-performing SDR team focused on driving pipeline growth within a given specialty or business segment. This role partners closely with Sales, Marketing, and Revenue Operations to align outbound and inbound strategies with ModMed's go-to-market objectives.
The Manager develops talent through structured coaching, performance management, and career development, while establishing repeatable processes that ensure consistent execution and measurable results. With a deep understanding of the ModMed product and the obstacles buyers face, the Sales Development Manager ensures the team delivers value-driven, compliant, and customer-centric engagement at every stage of the funnel.
This role blends people leadership, operational rigor, and strategic thinking to support ModMed's mission of transforming healthcare through innovative technology solutions.
Your Role:- Lead, coach, and develop a team of Sales Development Representatives (SDRs) through regular feedback, performance reviews, and career development planning.
- Set clear performance expectations and hold team members accountable to defined goals and key performance indicators (KPIs).
- Monitor individual and team performance, addressing gaps through coaching plans and continuous improvement initiatives.
- Ensure consistent execution of sales development processes, including lead qualification, early engagement, and event-generated leads.
- Drive high-quality pipeline generation by ensuring SDRs consistently source and schedule qualified meetings with target prospects.
- Conduct regular one-on-one meetings to review call activity, written communications, and performance data.
- Analyze activity, conversion, and pipeline data to identify trends, coaching opportunities, and process improvements.
- Partner with Sales leadership to design and execute effective sales development strategies aligned to revenue goals.
- Collaborate cross-functionally with Sales, Marketing, Enablement, and Specialty General Managers to ensure alignment, messaging consistency, and smooth lead handoff.
- Leverage Salesforce and analytics tools to track performance, report results, and inform data-driven decision making.
- Proactively share insights and recommendations with stakeholders to improve pipeline health and team effectiveness.
- Recruit, interview, hire, and onboard new SDRs, creating a supportive and inclusive team environment.
- Reinforce sales enablement training and ensure team readiness across product knowledge, sales skills, and market focus areas.
- Foster ongoing learning through coaching, team meetings, and skill development initiatives.
- Build a motivating team culture through recognition, communication, and engagement.
- Maintain visibility into team performance through dashboards and reporting.
- Forecast SDR pipeline contribution and adjust strategies to address gaps.
- Model company values by demonstrating accountability, adaptability, effective communication, customer focus, and results-driven leadership.
Skills & Requirements: - Bachelor's degree in Business, Marketing, Communications, Healthcare Administration, or a related field (preferred). Equivalent professional experience is accepted in lieu of a degree.
- Ongoing professional development in sales leadership, management, or revenue operations is a plus.
- Experience in healthcare, healthcare IT, SaaS, or B2B technology is strongly preferred.
- Excellent verbal and written communication skills.
- Proven experience leading, coaching, and developing sales or sales development teams.
- Results-oriented with a track record of meeting or exceeding goals.
- Strong organizational and time-management skills.
ModMed Benefits Highlight: At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:
United States- Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
- 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
- Generous Paid Time Off and Paid Parental Leave programs,
- Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
- Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
- Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address ([redacted]). Please check senders' email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
