Position SummaryAs a Manager within the Pharmacy Health Services, Product development and Management, specifically retail testing and prescribing team, you will lead initiatives that optimize performance, enhance patient outcomes, and support the development of new pharmacy and healthcare services across CVS Health. This includes managing testing strategies, evaluating operational models, ensuring regulatory alignment, and embedding patient safety as a core pillar in innovation. You will support maintenance of existing programs and day to day activities. You will collaborate with internal and external stakeholders, including clinical, legal, digital, patient safety, regulatory, and operational partners, to ensure programs are impactful, scalable, and compliant
Responsibilities
- Formally lead multiple teams in diagnosis, solution development, product development, and growth and innovations to support patients receiving tests at CVS Pharmacy (~15%)
- Partner with key stakeholders, both internal and external. Including, but not limited to lab partners, legal, digital and IT, and regulatory (~15%)
- Develop story and accompanying decks that concisely summarize work/ make recommendations for management team (~35%)
- Develop field communication strategies, including best practices, coaching, training, and problem solving for route cause of process issues (~35%)
Required Qualifications
- 3+ years of full-time experience in a retail and/or corporate environment, with knowledge of retail pharmacy operations and how work gets executed in the field and/or enterprise
- Proven ability to engage and inspire teams to deliver on both short-term priorities and long-term goals, building accountability and momentum
- Demonstrated strength influencing without authority, using strong interpersonal skills to collaborate, align partners, and drive decisions and results through effective working relationships
- Continuous improvement and structured problem-solving skills, including the ability to define business problems, develop strategic/analytical (and when needed, financial) frameworks, and simplify processes to improve the colleague and customer experience
- Strong execution and professional maturity, shown through effective time management across multiple staggered deliverables, clear written/verbal communication at all levels, high integrity and sound judgment in sensitive/high-visibility matters, plus a growth mindset, initiative, and a strong interest in improving health care
Preferred Qualifications
- Working Knowledge of EMR system (ie. EPIC)
- Experience integrating healthcare technology into clinical workflows
- Experience in quality assurance, compliance, or clinical operations
- Familiarity with healthcare regulations (e.g., HIPAA, state pharmacy board rules, CMS guidance)
Education: Bachelor's degree or equivalent experience
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$66,330.00 - $145,860.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on .
We anticipate the application window for this opening will close on: 06/15/2026
