Salesforce

Manager, Quota and Capacity Planning

Salesforce$115K — $158K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of experience in Sales Operations, Sales Strategy, Finance or related field with program management expertise
  • Ability to adapt quickly to changing priorities and pivot to new projects
  • B.S. in a quantitative discipline (Statistics, Math, Finance, Engineering, Business)
  • Strong analytical, critical thinking, and problem-solving skills
  • Excellent written and verbal communication skills for executive presentations
  • Advanced proficiency in Excel; familiarity with Google Slides or PowerPoint
  • Strong core values emphasizing collaboration and customer focus

Responsibilities

  • Act as the main Quota Business Partner for the Specialists group, handling quota allocations and maintenance
  • Prepare impactful content for high-stakes planning reviews and executive meetings
  • Own data reporting projects to provide insights for Sales and Strategy teams
  • Advise regional Specialist teams on quota impacts due to GTM decisions throughout the year
  • Identify and implement opportunities for process optimization within the Quota and Capacity Planning team

Benefits

  • Resources to support work-life balance and personal growth
  • Access to AI tools that enhance individual productivity
  • Commitment to diverse and inclusive workplace culture
  • Opportunities for continuous learning and professional development
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Operations

Job Details

The Manager will be joining our Quota and Capacity Planning team, where they will be supporting regional Sales and Strategy teams in the Specialists business through the company's annual quota planning cycle. This position will require developing a deep and intimate understanding of the business, GTM changes and forging relationships with Sales Leaders, Strategy, Sales Compensation and cross functional teams.

Responsibilities
  • Serve as the dedicated Quota Business Partner for the Specialists group - supporting quota allocations, adapting to GTM decisions, and ongoing quota maintenance throughout the fiscal year
  • Lead preparation of content for high-stakes planning reviews and executive audiences, translating complex operational details into compelling, data-driven narratives
  • Develop and own data reporting projects and models to drive insights for Specialist Sales and Strategy teams, including role and product level breakdowns together with M&A impacts onto quotas
  • Advise regional Specialist teams on the impact of GTM decisions and comp plan changes on quota structures during the annual G4G planning cycle and throughout the year
  • Assist the Quota and Capacity Planning team in finding opportunities for increased optimization and effectiveness in our existing processes and models


Required Skills/Experience
  • 6+ years of professional experience in Sales Operations, Sales Strategy, FP&A, Finance, Strategy or a related field, with a strong background in program management
  • Comfortable in an environment where priorities change rapidly from varying GTM decisions and requires the ability to pivot seamlessly to new projects
  • B.S. in a quantitative discipline (e.g. Statistics, Math, Finance, Engineering, Business or related field)
  • Strong critical thinking and analytical skills; ability to analyze ambiguous problems and drive toward recommendations
  • Exceptional written and verbal communication skills; ability to distill complex operational details into clear, high-impact presentations for executive audiences
  • Power-user proficiency in Excel; ability to communicate insights clearly in Google Slides or PowerPoint
  • Proven core values based on collaboration, transparency, equality, and putting the customer first


Nice to Have Skills/Experience
  • Familiarity with quota setting methodologies, consumption models, sales coverage models, and territory alignment
  • Knowledge of Snowflake, SQL and Claude with interest in developing further expertise
  • Ability to quickly ramp on Salesforce collaboration and planning technologies (Google Workspace, Anaplan, Slack)
  • Comfortable operating in a fast-paced environment where priorities shift rapidly due to GTM decisions, with the ability to pivot seamlessly
  • Capable of working well under deadlines and juggling multiple priorities; strong meeting management skills


Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

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Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ

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