United Air Lines, Inc

Manager - Quality

United Air Lines, Inc$110K — $130K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or similar field
  • 4+ years of Quality Engineering experience managing large enterprise programs
  • 3+ years implementing Test Automation frameworks
  • 3+ years supporting release automation (CICD) and application performance testing
  • Programming skills in Java, Selenium, and SQL
  • Excellent listening, communication, partnership, and negotiation skills
  • Willing to travel domestically/internationally (up to 10%)

Responsibilities

  • Supervise and direct onsite and offshore Quality Engineering professionals
  • Govern functional and non-functional testing processes across multiple application teams
  • Offer creative solutions for complex problems like test automation and emergency changes
  • Drive innovations using GenAI capabilities from concept to implementation
  • Develop strategies to improve Quality Engineering practices pre and post-deployment
  • Partner with DevOps teams to build and maintain CI/CD pipelines
  • Research and resolve project issues, providing recommendations to senior management

Benefits

  • Opportunities for professional development and growth
  • Exposure to innovative technologies like GenAI
  • Flexible travel opportunities to various domestic and international locations
  • Collaborative work environment with a mix of onsite and remote interactions
  • Involvement in significant projects across the airline industry
Full Job Description
Description

As a Quality Engineer Manager of Information Technology at United Airlines, you will be responsible and accountable for day-to-day supervision and direction of QE Engineers. You'll directly supervise onsite and offshore Quality engineering professionals and ensure they are managing and owning deliverables. In this role you'll have accountability governing quality efforts on multiple projects and/or a large programs that consists of multiple testing tracks is a must. You'll work closely with application teams and leadership to influence best quality practices and drive TMMi test maturity.

  • Govern functional and non-functional testing that includes agile, integration, end to end, performance, stress and endurance test with application development and non-functional teams
  • Offer creative solutions to solve complex problems such as reacting to technical limitations for test automation, late delivery of QA builds, scope creep, emergency changes, shifting priorities etc.
  • Drive innovations and efficiencies with GenAI capabilities from proof of concept to implementation across Digital Technology
  • Develop and implement strategies to improve QE practices from pre to post deployment (i.e. gating criteria, in sprint test automation, tooling)
  • Partner with application DevOps teams and build CICD pipeline for the sanity, integration and regression tests in QA and Production environments
  • Accountable for overseeing quality efforts on multiple projects and/or a large program that consists of multiple testing tracks and applications
  • Research and resolve people and project issues; provide recommendations; escalate to senior management as needed


Qualifications

What's needed to succeed (Minimum Qualifications):

  • Bachelor's degree
  • Bachelor's degree in Computer Science, Information technology or similar
  • 4+ years of Quality Engineering experience with managing large enterprise programs
  • 3+ years of experience implementing Test Automation framework
  • 3+ years of experience in supporting release automation (CICD) and application performance testing
  • Willing and able to travel domestic/internationally (up to 10%)
  • Listening, communication, partnership and negotiation skills
  • Programming: Java, Selenium and SQL
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position


What will help you propel from the pack (Preferred Qualifications):

  • TMMI (Test Maturity Model Integration) Certification and/or knowledge
  • CSTE or any other Test Automation related certifications
  • Previous airline experience
  • Test Management Tools: TFS, Jira, Microsoft Test Management,
  • Automation: Ready API, SOAPUI, Rest Assure, SeeTest or any others to automate API's, UI and Mobile application
  • Understanding of cloud, distributed, microservice, mainframe and desk top based technology (AWS Preferred)
  • Understanding and/or implementation of GenAI testing technologies

About United Air Lines, Inc

United Airlines is a major American airline that operates a large domestic and international route network. The company is headquartered in Chicago, Illinois and is a founding member of the Star Alliance, the world's largest airline alliance. United Airlines operates a fleet of over 800 aircraft and serves more than 350 destinations in over 50 countries.
Learn more about United Air Lines, Inc
Size
87,400 employees
Market Cap
$12.4 billion
Industry
Net Income
-$7 billion
Founded
1926
5 Year Trend
-7.6%
Revenue
$15.3 billion
NASDAQ

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