Strong understanding of manufacturing and QA processes
Proven leadership skills in managing teams
Experience in conducting internal and external audits
Proficient in developing quality specifications and systems
Ability to analyze data and report on metrics
Responsibilities
Manage quality department programs and activities
Coordinate with leadership to ensure compliance with manufacturing and quality assurance standards
Oversee personnel activities including hiring and training for quality roles
Develop and implement quality specifications and systems
Monitor and report on quality metrics and goals
Conduct customer and supplier visits as needed
Oversee internal and external audit processes
Manage the customer complaint process, ensuring timely and effective resolution
Track and enhance quality and food safety metrics in production
Collaborate with manufacturing to maintain product quality standards
Benefits
Comprehensive training and development programs
Career advancement opportunities
Supportive work environment
Flexible work arrangements (if applicable)
Health and wellness programs
Full Job Description
Manage programs and activities of the quality department
Work in conjunction with Organizational Quality leadership and Manufacturing Management to ensure all manufacturing and Quality Assurance procedures are being performed and all metrics are on target.
Responsible for personnel activities including hiring, termination, performance goals setting, and ensuring that all quality personnel are trained to perform their respective job functions.
Participate in the development, implementation and administration of quality specifications and systems.
Monitor and report on progress against metrics and goals
Visit customers and suppliers when necessary.
Responsible for all activities associated with internal and external audits.
Manage customer complaint and reject process to ensure accurate root cause analysis, timely response, and determination and implementation of corrective actions.
Monitor site quality and food safety metrics and develop counter measures as needed.
Work with manufacturing to ensure product conformance through documented process monitoring and process controls methods.
