Scotiabank

Manager, Product Enablement, Analytics & Support - Tangerine

Scotiabank$90K — $120K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Finance, Economics, Engineering or related field
  • 3-5 years of experience in product enablement, product operations, or project/program management
  • Advanced analytical and problem-solving skills
  • Strong project/program management background with multi-project handling ability
  • Proven experience in planning cycles and roadmap development
  • Proficiency in data analytics and reporting tools (e.g., Excel, SQL, Tableau)
  • Experience developing business cases and financial models

Responsibilities

  • Provide project management leadership across multiple initiatives
  • Streamline delivery processes by partnering with product and technology stakeholders
  • Maintain project governance frameworks and reporting standards
  • Conduct data analyses to identify performance gaps and growth opportunities
  • Map current and future-state processes applying Lean principles
  • Support annual/quarterly planning cycles translating strategic priorities into delivery plans
  • Drive development of business cases for Product Enablement initiatives

Benefits

  • Comprehensive health and dental benefits
  • Generous vacation and personal days policy
  • Opportunity for continuous professional development and training
  • Flexible work arrangements including remote work options
  • Collaborative work environment with a focus on team success
Full Job Description
Requisition ID: 262232

Purpose

The Manager, Product Enablement is responsible for supporting Client Solutions & Retail Banking initiatives (Deposits, Lending, Payments & Partnerships) by driving structured planning cycles, strengthening project execution through operational support, and leveraging data-driven insights to inform strategic decisions and business cases. This role provides operational and analytical support for the enablement function-ensuring key project tasks are executed on time and recommendations/decisions are grounded in data and supported by solid business rationale.

Accountabilities

Project Management & Administrative Support
  • Provide project management and administrative leadership across multiple initiatives, ensuring timelines, risks, and dependencies are actively managed
  • Partner with product, technology, and business stakeholders to streamline delivery processes, reducing bottlenecks and improving time-to-market
  • Establish and maintain project governance frameworks, tools, and reporting standards
  • Provide end-to-end project coordination (timelines, risks, dependencies, status reporting)
  • Support product teams with documentation, meeting cadence, and stakeholder communications
  • Identify and remove operational bottlenecks to improve delivery efficiency


Data Analysis & Business Problem-Solving (Continuous Improvement)
  • Conduct data analyses to identify performance gaps and growth opportunities, delivering actionable insights to inform product and operational decisions
  • Analyze process performance using data-driven techniques and Six Sigma tools identifying root causes and recommend/implement measurable improvements
  • Build executive dashboards and reporting to track KPIs, portfolio health, and initiatives' progress
  • Analyze product, customer, and operational data to identify trends, gaps, and opportunities
  • Build dashboards, reports, and presentations for leadership visibility
  • Collaborate with analytics teams to define data requirements and measurement frameworks


Process Mapping & Design
  • Map current and future-state processes applying Lean principles to reduce cycle time, eliminate waste and improve quality outcomes
  • Document existing Client Solutions key product processes and build/maintain a repository of SOPs for audit readiness
  • Update SOPs and other key process documents when policies/processes are created or amended


Annual & Quarterly Planning Exercise
  • Support the annual/quarterly planning cycle for Client Solutions, translating strategic priorities into product roadmaps and executable delivery plans across cross-functional teams.
  • Drive portfolio visibility and execution discipline by implementing standardized tracking, status reporting, and governance frameworks.
  • Facilitate discussions to turn strategic priorities into actionable roadmaps, milestones, and deliverables.
  • Manage/report on Clients Solutions operating budget.


Business Case Development
  • Drive development of business cases for Product Enablement initiatives, including financial modeling (ROI, cost-benefit analysis, payback period)
  • Strengthen decision-making by quantifying impact, risks, and assumptions for new product enablement initiatives and enhancements
  • Analytics/segmentation analyses and support for partnerships (new/existing)
  • Prepare executive-ready materials to support investment decisions


Skills/Experience
  • Bachelor's degree in Business, Finance, Economics, Engineering or related field
  • 3-5 years of experience in product enablement, product operations, project/program management or related roles within digital banking, fintech or financial services
  • Advanced analytical and problem-solving skills, with experience using data to inform decisions and solve business challenges
  • Strong background in project/program management, with demonstrated ability to manage multiple initiatives, timelines, dependencies and risks in a fast-paced environment
  • Proven experience leading annual and quarterly planning cycles, including roadmap development, OKR alignment and cross-functional coordination
  • Proficiency in data analytics tools and reporting tools (e.g., Excel, Google Cloud Platform, SQL, Tableau, Power BI or similar)
  • Experience developing business cases and financial models
  • Solid understanding of digital banking products, customer journeys, and regulatory considerations
  • Demonstrated ability to build executive-level presentations and communicate insights clearly to stakeholders
  • Experience working in Agile or hybrid delivery environment


Preferred
  • MBA or equivalent post-graduate degree (asset)
  • Certifications such as PMP or PRINCE2
  • Certified in Six Sigma and experienced in tools such as process mapping, root cause analysis and statistical analysis

Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
5 Year Trend
+7%
NASDAQ

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