Guardian Pharmacy

Manager Pharmacy Operations

Guardian Pharmacy • $95K — $115K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Pharmacy or PharmD
  • State Pharmacist license (without restrictions as applicable)
  • 5+ years in high-volume pharmacy
  • 2+ years in a management/supervisory role
  • Advanced computer skills, preferably with pharmacy operations systems
  • Great attention to detail and accuracy
  • Lean Six Sigma experience preferred

Responsibilities

  • Hire, manage, train, and develop Supervisors/Lead Technicians
  • Ensure adequate staff coverage for workflow
  • Maintain efficiency and accuracy while providing high customer service
  • Evaluate and enhance workflow processes to meet deadlines
  • Resolve customer issues related to operations and quality
  • Collaborate with team members across functions to ensure smooth operations
  • Develop and update training manuals and programs

Benefits

  • Competitive pay
  • 401(k) with company match
  • Medical, Dental and Vision insurance
  • Health Savings and Flexible Spending Accounts
  • Company-paid Basic Life and Accidental Death & Dismemberment insurance
  • Long-Term Disability coverage
  • Employee Assistance Program (EAP)
  • Paid holidays and sick days
  • Generous vacation benefits based on years of service
Full Job Description
Arlington, Texas, United States of America

Position Details:

  • Schedule: Monday - Friday (Monday - Friday 9:30am - 6:30pm)
    • Salaried Position. Weekends to be assigned as needed for staffing coverage. Will serve as the Pharmacist-in-Charge with the Texas Board of Pharmacy. There will be no requirement for licensure in other states.
  • Location: Guardian Pharmacy - 711 Directors Drive, Arlington, TX 76011

As a key member of the local management team, ensure that all functions are performed timely and accurately. Manage departmental leads/supervisors to ensure that key metrics and labor goals are achieved. Collaborate with leadership to develop departmental objectives and goals. Assists in evaluating workflow/technological enhancements to improve efficiency. Assist supervisors in scheduling adequate staff to meet the needs of the business within budgeted guidelines.

Attributes Required:
• Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
• Leadership – ability to lead project teams to deadlines, while maintaining strong team orientation
• Relational – ability to build relationships with business unit management and become “trusted advisor”
• Strategy and Planning – ability to think ahead, plan and manage time efficiently
• Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
• Team Oriented – ability to work effectively and collaboratively with all team members


Essential job functions (include the following):
• Hire, manage, train, evaluate, coach, and develop Supervisors/Lead Technicians; assign duties and responsibilities
• Assist with hiring and management of staff to ensure adequate coverage for workflow
• Ensure Supervisors/Leads assign work volume appropriate to each technicians’ duties and measure both productivity and accuracy for each technician
• Responsible for ensuring operation of business is conducted efficiently and accurately while maintaining a high level of customer service
• Evaluate workflow processes and implement changes as necessary to meet deadlines for input
• Address and resolve customer issues related to operations and quality
• Work collaboratively with team members in other functional areas to keep work flowing smoothly and efficiently
• Develop training manuals and programs for department and update as needed
• Manage labor metrics to achieve business plan goals
• Relationship management with relevant key vendors
• Lead by example in all areas of role to support non-negotiable attributes: attitude, dependability, commitment, productivity, efficiency and upholding P & P
• Other essential functions and duties may be assigned as needed

Education and/or Certifications:
• Bachelor's Degree (Pharmacy) or PharmD.

• State Pharmacist license without restrictions, as applicable


Skills and Qualifications:
• 5+ years of experience, preferably in high-volume pharmacy
• 2+ years’ experience as a manager/supervisor
• Advanced computer skills; pharmacy operations system experience preferred/required
• Ability to work independently and deliver to deadlines
• Ability to solve problems with minimal direction
• Great attention to detail and accuracy
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
• Quality minded; motivated to seek out errors and inquire when something appears inaccurate
• Lean Six Sigma skills and experience preferred
• Ability to analyze workflow and staffing needs and implement improvements
• Ability to manage subordinates’ performance to achieve objectives of department

Work Environment:
• Requires up travel by air and ground
• Ability to work flexible hours

What We Offer:

Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, “Treat others as you would like to be treated.”

Compensation & Financial

  • Competitive pay
  • 401(k) with company match

Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only)

  • Medical, Dental and Vision
  • Health Savings Accounts and Flexible Spending Accounts
  • Company-paid Basic Life and Accidental Death & Dismemberment
  • Company-paid Long-Term Disability and optional Short-Term Disability
  • Voluntary Employee and Dependent Life, Accident and Critical Illness
  • Dependent Care Flexible Spending Accounts

Wellbeing

  • Employee Assistance Program (EAP)
  • Guardian Angels (Employee assistance fund)

Time Off

  • Paid holidays and sick days
  • Generous vacation benefits based on years of service

About Guardian Pharmacy

Guardian Pharmacy is a long-term care pharmacy that provides medication and consulting services to nursing homes, assisted living facilities, and other senior care communities. The company's services include medication dispensing, medication therapy management, and consulting on regulatory compliance and other issues. Guardian Pharmacy operates in several states across the United States and serves over 100,000 residents. The company was founded in 2004 and is headquartered in Atlanta, Georgia.
Learn more about Guardian Pharmacy
Size
5,000 employees
Industry
Net Income
$5 million
Founded
2004
5 Year Trend
+10%
Revenue
$100 million

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