Position SummaryThe Samsung North America Shared Service Center Payroll Team is a dynamic, high-energy team providing top-tier payroll management. If you are a customer service-oriented team player at heart, with keen attention to detail and a passion for problem solving, there is no better place for you than Samsung!
As a Payroll Tax & Audit Manager, one of your key objectives in supporting our high-volume processing is to improve accuracy and increase efficiency. In this role, we challenge you to bring your best on a daily basis and welcome your ideas for how to do things differently and better. You will use your well-rounded problem-solving skills to creatively coordinate payroll tax and audit support activities and collaborate with Samsung teams to foster an environment in which continuous improvement is the standard.
In pursuit of success, the NA SSC Payroll Team works cross-functionally with internal partners including Human Resources, HRIS and Benefits to ensure accurate and timely processing of payroll and related transactions.
At Samsung, you have the freedom to provide the expert support that makes our solutions stand out in an increasingly competitive global marketplace.
- Fulfill day-to-day payroll tax and audit management research in support of various payroll service team projects and continuous improvement initiatives
- Develop and maintain various excel and Access "databases" to support audit administration and payroll processes.
- Ensure data integrity and compliance with regulatory standards for payroll tax management
- Effectively manage relationships within defined SLAs while providing on-going research, resolution, product support and a superior customer experience to workers, HR, accounting, retirement program and benefits administrators, as well as payroll and timekeeping vendors
- Evaluate processes and procedural documents for increased efficiencies and opportunities for continuous improvement
- Support Payroll Team in delivering high-quality results to payroll customers
- Support reoccurring and ad hoc reporting including production of basic to intermediate reporting to various internal and external stakeholders
- Support continuous, periodic and cumulative audit processes for monthly, quarterly and annual activities
- Perform real-time data stream comparative audits and deliver fall out reports to payroll team, subsidiary stakeholders and/or third-party administrators for expedited resolution
- Expertly interpret, create and present a variety of instructions furnished in written, oral, and diagram or schedule form to technical and non-technical stakeholders
- Other duties as assigned
Skills and Qualifications- 6+ years of US & CAN payroll tax management experience preferably in a 3rd party payroll or shared service environment
- Ability to demonstrate strong customer relationship skills
- Experience with top tier payroll, HRIS and accounting systems (UltiPro, Workday, SAP or similar)
- Ability to troubleshoot and resolve requests using pre-defined and creative solutions
- Expertly interpret, create and present a variety of instructions furnished in written, oral, and diagram or schedule form
- Produce measurable results in a collaborative team environment as well as independently to manage time and priorities while achieving defined personal and team goals
- Payroll audit, control, quality assurance and/or tax management experience
- Payroll accounting experience including GL posting, accruals and reconciliation of payroll expenses
- Demonstrate intermediate knowledge of Microsoft Office Products, specifically Excel, Word, PowerPoint and Access
Key Results Areas- Identify and resolve payroll tax exposure areas including registration of accounts, tax audit coordination and tax amendment tracking
- Develop and maintain payroll audit related databases
- Support payroll team Service Request Ticket resolution SLA at or above current SSC requirements
- Ensure key audit and quality control activities are completed according to established schedule and guidelines
- Support team projects and continuous improvement initiative
Preferred Qualifications:- Bachelor's degree preferred
- Basic familiarity with SQL query writing preferred
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Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/
Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.
