EXL Service

Manager - Payments Risk Analytics & Controls

EXL Service • $110K — $125K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in Payments, Risk, Analytics, Operations, or Regulatory Compliance
  • Advanced data analysis expertise with strong analytical and problem-solving skills
  • Experience with dashboard development using Power BI, Tableau, or similar tools
  • Proficient in SQL for data extraction and manipulation
  • Knowledge in control design, risk monitoring, and governance practices

Responsibilities

  • Analyze regulatory requirements within payments and settlement processes
  • Develop and interpret data for dashboards, reports, and monitoring solutions
  • Document business requirements, controls, and procedures
  • Design and implement automated control frameworks for compliance
  • Collaborate with teams across risk, compliance, operations, and technology
  • Present analytical insights and risk assessments to senior stakeholders

Benefits

  • Hybrid work model with 2-3 days onsite in NYC
  • Potential for annual performance bonuses
  • Industry-leading benefits as detailed on the company website
  • Opportunities for professional development and growth
  • Collaborative work environment with global teams
Full Job Description
JOB DESCRIPTION

Work Location: NYC
Work Mode      : Hybrid (2-3 days onsite)
Pay Range       :$110K-$125K /Yr Base + Annual Bonus

 The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process

For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits

Job Overview:

 

 

Seeking an experienced Payments Risk & Analytics professional to support regulatory and risk initiatives within the card payments ecosystem. The role will focus on translating regulatory guidance into actionable reporting, analytics, controls, and monitoring frameworks.


JOB RESPONSIBILITIES
  • Analyze regulatory requirements and assess impacts on payments and settlement processes.
  • Pull, analyze, and interpret data to develop dashboards, reports, and ongoing monitoring solutions.
  • Define business requirements and document processes, controls, and procedures.
  • Design and implement control frameworks and automated control monitoring.
  • Partner with business, risk, compliance, operations, and technology teams to support regulatory programs.
  • Present insights, risks, and recommendations to senior stakeholders.

JOB QUALIFICATIONS

Required Experience

  • 5+ years of experience in Payments, Risk, Analytics, Operations, or Regulatory Compliance.
  • Strong analytical and problem-solving skills with advanced data analysis experience.
  • Experience developing dashboards and reporting using Power BI, Tableau, or similar tools.
  • Strong SQL skills.
  • Experience in control design, risk monitoring, and governance.

Preferred Domain Expertise

  • Card payments and network settlement.
  • Issuer, Acquirer, and Card Network operations.
  • Settlement, reconciliation, and payment operations.
  • Regulatory compliance and operational risk management.

Ideal Candidate

  • Strong analytical mindset with the ability to convert regulatory requirements into scalable monitoring and reporting solutions.
  • Hands-on experience in payments and settlement processes.
  • Comfortable working with global teams across the US and India.
  • Strong stakeholder management and communication skills.

About EXL Service

EXL Service is a leading operations management and analytics company that helps businesses enhance growth and profitability. The company provides services in areas such as finance and accounting, customer service, and healthcare. EXL Service was founded in 1999 and is headquartered in New York, New York.
Learn more about EXL Service
Size
31,000 employees
Industry

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