Salesforce

Manager, Office of the Chief Information Security Officer (OCISO)

Salesforce$178K — $246K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in cybersecurity, cloud security, risk management, or compliance
  • Extensive experience engaging with enterprise customers on security and compliance
  • Strong understanding of cloud security architecture and frameworks like SOC 1/2, ISO 27001, NIST, and PCI DSS
  • Ability to communicate complex topics clearly to technical and executive audiences
  • Experience navigating matrixed global organizations effectively

Responsibilities

  • Act as a trusted security advisor for customer security leaders
  • Present Salesforce's security architecture and risk management at executive engagements
  • Collaborate with Legal and Privacy teams on security requirements and guide customer interactions
  • Create customer-facing security documentation and materials
  • Incorporate customer feedback into product and engineering recommendations

Benefits

  • Global impact by working with strategic customers
  • Collaborative environment with cross-functional teams
  • Opportunity to shape security practices in regulated industries
  • Access to ongoing professional development and certifications
  • Engagement in high-level security examinations and compliance discussions
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Enterprise Technology & Infrastructure

Job Details

Location: New York, NY
The Experience
As a Manager, Office of the CISO, you serve as a trusted security, compliance, privacy, and risk advisor to Salesforce's largest and most strategic customers. You partner closely with customers, Sales, Customer Success, Legal, Product, Engineering, and Security teams to resolve complex security and regulatory questions — with particular focus on customers in regulated industries such as Financial Services. This role sits within the Office of the CISO (OCISO), Salesforce's customer-facing security advisory team, and helps ensure security and compliance are enablers of adoption, not barriers to it.

What You'll Actually Be Doing
  • Serve as a trusted security advisor to customer CISOs, CIOs, security executives, and risk leaders, leading complex security, compliance, and risk reviews for strategic accounts across AMER and LACA.
  • Present Salesforce's security architecture, controls, and compliance posture during executive briefings, workshops, and conferences, and lead strategic discussions on cloud security, identity and access management, data protection, and AI security risk.
  • Partner with Legal and Privacy teams on security and privacy contractual requirements, and guide Sales, Solution Engineering, and Customer Success on questionnaires, audits, and escalations.
  • Develop customer-facing security documentation and enablement materials, and synthesize customer feedback into recommendations for Product, Engineering, and Security teams.


You're Our Person If...
  • You have 8+ years of experience in cybersecurity, cloud security, security architecture, risk management, or compliance within a global enterprise or cloud/SaaS environment.
  • You have significant experience working directly with enterprise customers on complex security, compliance, privacy, or risk matters, including presenting to CISOs, CIOs, and other executives.
  • You have strong knowledge of cloud and SaaS security architecture, identity and access management, data protection, and major frameworks such as SOC 1/2, ISO 27001 (International Organization for Standardization), NIST (National Institute of Standards and Technology), and PCI DSS (Payment Card Industry Data Security Standard).
  • You can translate complex technical and regulatory topics into clear, actionable guidance for both technical and executive audiences, and you navigate matrixed global organizations effectively.


Even Better If...
  • You have experience supporting customers in regulated industries such as Financial Services, Banking, Insurance, Healthcare, or Public Sector.
  • You've worked within a Business Information Security Office, Office of the CISO, Customer Trust, or similar customer-facing security organization.
  • You have experience with security architecture reviews, customer audits, contractual security negotiations, or enterprise risk assessments.
  • You hold a relevant industry certification such as CISSP (Certified Information Systems Security Professional), CCSP (Certified Cloud Security Professional), CISM (Certified Information Security Manager), or an equivalent cloud/security credential.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ

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