Manager of Vendor Operations

Enhabit Home Health & Hospice$75K — $95K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in business, supply chain, healthcare administration, or related field, or 5 years of equivalent experience.
  • Minimum 3 years of experience in vendor operations or fleet management.
  • At least 1 year of management experience in vendor operations or related fields.
  • Experience supporting large multi-site operations and managing vendor relationships.
  • Experience in a customer service role or employee-facing position.
  • Strong analytical and problem-solving skills, able to interpret data and drive actionable insights.
  • Advanced Excel skills including VLOOKUP, pivot tables, and complex formulas.

Responsibilities

  • Manage and develop vendor management and fleet teams, addressing concerns and escalated issues.
  • Ensure timely and accurate processing of operational tasks, requests, and tickets.
  • Train branch staff on vendor and fleet processes and escalation pathways.
  • Act as point of contact for vendor service and fleet issue resolution for branches.
  • Maintain accurate department job aids, training materials, and standard operating procedures.
  • Oversee the company fleet program, including vehicle management and compliance.
  • Manage vendor relationships and ensure adherence to contracts and performance expectations.

Benefits

  • Comprehensive insurance plans - medical, dental, and vision.
  • Generous paid time off – up to 30 days per year.
  • 401(k) retirement savings plan with matching contributions.
  • No-cost basic life insurance for eligible employees.
  • Employee scholarship program for continued education.
  • Promote-from-within philosophy encouraging internal career growth.
Full Job Description
Overview

Responsible for overseeing vendor-supported operational programs with a primary focus on the company fleetprogram. Ensure consistent service delivery, cost control, and operational efficiency across all branches. Serves as a key leader bridging vendor strategy, branch execution, and enterprise procurement, driving accountability, performance, and alignment with company standards.

 

Location: 6688 N. Central Expwy. Dallas, TX 75206 Monday - Friday 8am- 5pm

Responsibilities
  • Manage, mentor, and develop vendor management and fleet teams to navigate questions, concerns,program solving, or escalated department issues.
  •  Ensure timely and accurate processing, response, and resolution of operational tasks, requests, or tickets.
  • Ensure guidance training is provided to branch staff on vendor and fleet processes, expectation, andappropriate escalation pathways.
  • Serve as point of contact for branches regarding vendor service and fleet, issue resolution and escalationmanagement.
  • Ensure the development and maintenance of accurate department job aids, training materials, standardoperating procedures, and internal department materials.
  • Manage the company fleet program, including vehicle acquisition, allocation, reallocation, and disposal.
  • Ensure compliance with fleet policies, safety programs, licensing, and regulatory requirements.
  • Oversee vehicle maintenance, accident management processes, and driver compliance requirements.
  • Manage assigned vendor relationships, ensuring adherence service level agreements, contractrequirements and performance expectations.
  • Complete all other duties as assigned
Qualifications
  • Required to have a Bachelor's Degree in business, supply chain, healthcare administration, or related field.Minimum 5 years of equivalent work experience considered in lieu of degree requirements.
  • Required to have a minimum of 3 equivalent work experience in vendor operations or fleet management.
  •  Required to have a minimum of 1 years of management experience over vendor operations, fleetmanagement, or related operational programs.
  • Required to have experience supporting large multi-site operations and managing vendor relationships.
  • Required to have experience in an employee-facing or customer service role.
  • Required to have strong analytical and problem-solving skills, with ability to interpret data and driveactionable insights.
  • Required to have advanced data reporting capabilities and Excel experience, including use VLOOKUP, IFformulas, pivot tables, and other advanced features.
  • Preferred to have experience with vendor contracts, pricing structures, and cost management.
  • Preferred to have project management experience supporting cross-functional initiatives.
  • Preferred to have experience managing fleet programs and logistics operations.
  • Preferred to have experience with ticket management platforms to manage and document requests.
  • Preferred to have experience in home health, hospice, or healthcare operations.
  • Oral communication, written communication, fluency in English, active listening.
  • Other than for designated full-time remote positions, in-office attendance is essential to achieve Enhabitobjectives, including but not limited to, effective supervision, teamwork, task completion, and other positionobjectives.* Enhabit does not waive this essential function by permitting duties to be performed remotely on occasion to accommodate temporary personal needs, such as appointments, or to operate in crises beyond its control, such as during a natural disaster  or pandemic.
Additional Information

At Enhabit, we firmly believe our people are our greatest asset! Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Some benefits, tools and resources include:

 

  • Comprehensive insurance plans - medical, dental, and vision
  • Generous paid time off – Up to 30 paid days off per year
  • 401k retirement savings plan with match
  • Basic life insurance at no cost to eligible employees
  • Employee scholarship program
  • Promote-from-within philosophy

 

About Enhabit Home Health & Hospice

Enhabit Home Health & Hospice provides home health and hospice services. Their home health services give patients access to care in the comfort of their own homes. They prevent disease and injury management and assist in the recovery from surgery. They provide services that include skilled nurses, speech-language pathologists, medical social workers, therapists, hospice aides, and physical therapists.

Enhabit Home Health & Hospice Careers

There has never been a better time to explore the job opportunities at Enhabit Home Health & Hospice, a leading company in the healthcare sector dedicated to improving patient outcomes through expert care and compassion.

Work You’ll Do

Join Enhabit Home Health & Hospice’s professional team to assist in delivering top-tier home health and hospice services across the nation. This role provides a unique opportunity to contribute to a company where innovation in patient care meets a commitment to community and employee growth. Transform patient care with your skills and dedication at the intersection of healthcare, leadership, and innovation. Enhabit Home Health & Hospice offers a platform for professionals to lead in their fields, backed by a culture that promotes career advancement and professional development. Collaborate with a diverse team of healthcare professionals, benefiting from a robust diversity training program that enhances the delivery of compassionate and culturally competent care.

Introducing the Enhabit Home Health & Hospice Career Pathways

The team is actively hiring and building a market-leading workforce to support some of the most critical health care needs. Enhabit Home Health & Hospice is where skills, passion, and dedication meet to create excellent career pathways in the healthcare industry.

Do Innovative Work

Be part of a team that is not just about filling positions but about fostering a culture of innovation and leadership in the healthcare industry. Enhabit Home Health & Hospice employs over 10,000 dedicated professionals who are at the forefront of integrating clinical expertise with advanced technology.

Drive Healthcare Innovation

Deliver targeted healthcare solutions through a depth and breadth of expertise that is unmatched in the home health and hospice community.

Be Part of a Great Team

Engage in meaningful work that makes a real difference in people’s lives every day. Enhabit Home Health & Hospice’s team benefits from unparalleled capabilities, extensive training, and a supportive network that fosters personal and professional growth.

Future-Proof Your Career

Advance your career with Enhabit Home Health & Hospice, where the company supports your growth through continuous learning, leadership training, and opportunities for advancement.

Explore

Discover how Enhabit Home Health & Hospice is leading the way in patient-centered care and professional employee development. The company’s commitment to innovation and quality care provides a solid foundation for a fulfilling and rewarding career.

The Enhabit Home Health & Hospice Difference

With a focus on nurturing a supportive environment and promoting from within, Enhabit Home Health & Hospice helps every team member to thrive both professionally and personally. The company’s dedication to growth and diversity is evident in its comprehensive benefits and commitment to developing leaders in the healthcare industry.

Stay Connected

Join the Team

Search open positions that match your skills and interests. Enhabit Home Health & Hospice looks for passionate, curious, creative, and solution-driven team players. SEARCH ENHABIT JOBS

Keep Up to Date

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Learn more about Enhabit Home Health & Hospice
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10,001 employees
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