10+ years in OSP construction (underground and aerial fiber, conduit placement, splicing/restoration) with leadership experience in inspection, quality or safety.
Experience leading pre-kickoff discussions with municipalities to secure support for projects.
Experience with FTTH ISP overbuilders, telcos, and MSOs.
Ability to train customers on contractor tools related to construction, PMO, and billing processes.
Working knowledge of OSHA standards, municipal permitting/ROW, and utility locates (811).
Capability to read and interpret construction plans, SOWs, and permit packages.
Willingness to travel 75-100%, often on short notice, to new or remote locations.
Strong communication skills to engage effectively with contractors, clients, and municipal stakeholders.
Responsibilities
Lead pre-construction meetings with municipalities to outline project plans and gain support.
Align with clients on project expectations and productivity schedules before commencement.
Set safety and production standards with contract partners.
Conduct comprehensive quality and safety audits during initial rollout phases with visible in-field presence.
Enforce compliance with industry standards and document any deviations during field execution.
Translate and train clients on utilizing SQUAN's construction and billing processes for seamless onboarding.
Transition quality control responsibilities to Operations' QC/QA team post-program stabilization.
Provide feedback on field insights to the Business Development team, focusing on issues and lessons learned.
Benefits
Comprehensive health benefits package.
401(k) retirement plan with company match.
Company-sponsored travel expenses.
Opportunities for professional development and training programs.
Full Job Description
Pre-Construction Alignment
Lead pre-construction meetings with the municipality to represent and walk through the construction plan - providing a clear project overview and winning municipal support for the SQUAN effort.
Align with the client on expectations, deliverables, and the productivity schedule before the first shovel is in the ground.
Set expectations with contract partners on safety, construction practices, production schedules, and SQUAN standards for dailies, invoicing, and reporting.
Field Quality & Safety Auditing
Conduct 100% quality and safety auditing during the initial phase(s) of each new program, maintaining a steady, visible in-field presence.
Enforce strict adherence to industry compliance, customer SOW, municipal expectations, utility/ROW requirements, and SQUAN standards.
Identify and correct issues in real time, escalating systemic risks to BD and Ops leadership before they impact schedule, cost, or customer confidence.
Compliance & Documentation
Verify that field execution matches the approved plan, permits, and locates, documenting deviations and resolutions.
Maintain launch-phase records that support clean invoicing, reporting, and audit readiness.
Customer Onboarding & Tool Translation
Translate and train customer back-office and contractor tools to SQUAN construction, PMO, and billing processes - ensuring rapid revenue ramps and a frictionless customer experience.
Operations Handoff
Transition QC/QA responsibility to the Operations QC/QA team once the program is stabilized, ensuring a clean, documented handoff with no loss of standards.
Feedback Loop
Feed field intelligence back to the BD team - recurring contractor issues, muni/utility friction points, and lessons learned - to prevent repeat problems on future launches.
Required Qualifications
10+ years in OSP (outside plant) construction - underground and aerial fiber, conduit placement, splicing/restoration - with inspection, field quality, or safety leadership experience.
Municipal engagement leadership: experience with, or strong comfort in, leading pre-kickoff conversations with municipalities to present the project overview and win their support for the SQUAN effort.
Experience dealing with FTTH ISP overbuilders, telcos, and MSOs.
Ability to translate and train customer back-office contractor tools to SQUAN construction, PMO, and billing to ensure rapid revenue ramps and a frictionless customer experience.
Working knowledge of construction compliance: OSHA safety standards, municipal permitting/ROW, utility locates (811), and traffic control.
Ability to read and interpret construction plans, SOWs, and permit packages.
Willingness and ability to travel 75-100%, often to new or remote locations, on short notice.
Strong stakeholder communication - able to hold the line with contractors and represent SQUAN credibly to clients and municipalities.
Valid driver's license and clean driving record.
Preferred Qualifications
Prior experience standing up new deployment centers or new customer programs.
Familiarity with SiteTracker or similar field/project management platforms.
OSHA 30, CST, or comparable safety/quality certifications.
Working Conditions & Physical Requirements
Predominantly outdoor field environment in all weather conditions.
Ability to walk job sites, access construction areas, and stand for extended periods.
Extended and irregular travel schedules aligned to launch windows.
