10+ years in outside plant construction, specifically in underground and aerial fiber, with a focus on inspection, field quality, or safety leadership.
Strong experience in engaging municipalities to present project overviews and garner support.
Familiarity with FTTH ISP overbuilders, telcos, and MSOs is essential.
Ability to train clients on integrating their back-office tools with SQUAN processes for efficient revenue kick-off.
Proficient in construction compliance, including OSHA standards, municipal permitting, and traffic control requirements.
Skilled at interpreting construction plans, statements of work, and permit documentation.
Willingness to travel 75-100%, often to remote locations.
Strong communication skills to manage contractor relations and represent SQUAN to clients and municipalities.
Responsibilities
Lead pre-construction meetings with municipal partners to provide project overview and secure support.
Align with clients on deliverables, expectations, and productivity schedules before project commencement.
Set safety and construction standards with contract partners, ensuring compliance with SQUAN requirements.
Conduct thorough quality and safety audits in the field during initial program phases, ensuring a strong presence.
Enforce compliance with industry regulations and document any deviations and resolutions.
Train customer teams on translating their tools to SQUAN processes for a seamless experience and rapid revenue generation.
Ensure a clean handoff of QC/QA responsibility to the Operations team after program stabilization, maintaining documentation integrity.
Provide insights from the field to business development, sharing recurring contractor issues and lessons learned for future projects.
Benefits
Opportunity to lead significant projects and engage directly with municipalities.
Work in varied outdoor settings and gain experience with cutting-edge construction technology.
Travel extensively, gaining exposure to diverse regions and environments.
Collaborative work culture focused on communication and stakeholder engagement.
Opportunity for professional development through exposure to new deployment strategies and tools.
Full Job Description
Pre-Construction Alignment
Lead pre-construction meetings with the municipality to represent and walk through the construction plan - providing a clear project overview and winning municipal support for the SQUAN effort.
Align with the client on expectations, deliverables, and the productivity schedule before the first shovel is in the ground.
Set expectations with contract partners on safety, construction practices, production schedules, and SQUAN standards for dailies, invoicing, and reporting.
Field Quality & Safety Auditing
Conduct 100% quality and safety auditing during the initial phase(s) of each new program, maintaining a steady, visible in-field presence.
Enforce strict adherence to industry compliance, customer SOW, municipal expectations, utility/ROW requirements, and SQUAN standards.
Identify and correct issues in real time, escalating systemic risks to BD and Ops leadership before they impact schedule, cost, or customer confidence.
Compliance & Documentation
Verify that field execution matches the approved plan, permits, and locates, documenting deviations and resolutions.
Maintain launch-phase records that support clean invoicing, reporting, and audit readiness.
Customer Onboarding & Tool Translation
Translate and train customer back-office and contractor tools to SQUAN construction, PMO, and billing processes - ensuring rapid revenue ramps and a frictionless customer experience.
Operations Handoff
Transition QC/QA responsibility to the Operations QC/QA team once the program is stabilized, ensuring a clean, documented handoff with no loss of standards.
Feedback Loop
Feed field intelligence back to the BD team - recurring contractor issues, muni/utility friction points, and lessons learned - to prevent repeat problems on future launches.
Required Qualifications
10+ years in OSP (outside plant) construction - underground and aerial fiber, conduit placement, splicing/restoration - with inspection, field quality, or safety leadership experience.
Municipal engagement leadership: experience with, or strong comfort in, leading pre-kickoff conversations with municipalities to present the project overview and win their support for the SQUAN effort.
Experience dealing with FTTH ISP overbuilders, telcos, and MSOs.
Ability to translate and train customer back-office contractor tools to SQUAN construction, PMO, and billing to ensure rapid revenue ramps and a frictionless customer experience.
Working knowledge of construction compliance: OSHA safety standards, municipal permitting/ROW, utility locates (811), and traffic control.
Ability to read and interpret construction plans, SOWs, and permit packages.
Willingness and ability to travel 75-100%, often to new or remote locations, on short notice.
Strong stakeholder communication - able to hold the line with contractors and represent SQUAN credibly to clients and municipalities.
Valid driver's license and clean driving record.
Preferred Qualifications
Prior experience standing up new deployment centers or new customer programs.
Familiarity with SiteTracker or similar field/project management platforms.
OSHA 30, CST, or comparable safety/quality certifications.
Working Conditions & Physical Requirements
Predominantly outdoor field environment in all weather conditions.
Ability to walk job sites, access construction areas, and stand for extended periods.
Extended and irregular travel schedules aligned to launch windows.
