Job Description The
Manager of Cloud Infrastructure is a hands-on, senior technical leader responsible for the architecture, deployment, and ongoing management of the organization's cloud and hybrid infrastructure. This position leads a team of Cloud Administrators, Network Administrators, and Systems Administrators to ensure infrastructure is secure, scalable, and optimized for performance. Reporting directly to the CIO, this role plays a key part in shaping the company's cloud strategy while aligning infrastructure initiatives with business objectives.
The Director will also contribute to the development of IT change management processes and ITIL best practices, and assist in establishing policies and procedures aligned with NIST 800-171 compliance requirements.
Core Responsibilities - Lead and mentor a team of Cloud Administrators, Network Administrators, and Systems Administrators to support enterprise infrastructure in both cloud and hybrid environments.
- Architect and manage scalable cloud infrastructure solutions (e.g., Azure, AWS) that support business-critical systems with high availability and security.
- Evaluate and implement new technologies that enhance system performance, improve reliability, and deliver better user experiences across the organization.
- Design and maintain secure and resilient network architectures, including cloud networking, SD-WAN, firewalls, and VPN solutions.
- Oversee cost analysis, procurement, and optimization of cloud services, network circuits, and related infrastructure contracts.
- Collaborate with the CIO and executive leadership to align infrastructure strategies with overall business goals, including digital transformation and IT modernization efforts.
- Support the development of ITIL-aligned practices, including change management, incident management, and service continuity processes.
- Assist in the development and enforcement of IT policies, procedures, and technical controls to support the organization's compliance with NIST 800-171 requirements.
- Drive infrastructure-as-code adoption and DevOps methodologies to improve operational efficiency and consistency.
- Lead incident response and root cause analysis efforts for infrastructure-related disruptions.
- Maintain relationships with cloud and technology vendors to ensure service delivery, licensing compliance, and cost optimization.
You'll thrive here if you have Required: - Bachelor's degree in Computer Science, Information Technology, or a related discipline.
- 15+ years of progressive IT infrastructure experience, including at least 5 years in a leadership role focused on cloud and hybrid environments.
- Demonstrated experience managing both cloud and on-premises infrastructure.
- Strong expertise with Microsoft Azure, AWS, or GCP, including networking, identity, and security components.
- Proficient with automation and infrastructure-as-code tools (e.g., Terraform, Ansible, Bicep, Azure DevOps, GitHub Actions).
- Experience supporting IT compliance initiatives and implementing technical controls (e.g., NIST 800-171, CIS, ISO).
- Proven success leading infrastructure teams and driving technology transformation initiatives.
- Strong background in cost analysis, vendor negotiation, and budgeting for cloud and network services.
Preferred: - Master's degree or certifications such as Azure Solutions Architect Expert, AWS Certified Solutions Architect, or equivalent.
- Experience with hybrid cloud and datacenter modernization.
- Familiarity with container orchestration platforms (e.g., Kubernetes, AKS, EKS).
- ITIL Foundation certification or practical experience in ITIL-based service management.
What you can expect from us The A-Team Experience is our employee program focused on helping our people thrive professionally, personally and as part of a community. We trust our people to do great work and live fulfilling lives, and we provide resources that care for our people, both at work and in life:
- Health & Wellness: We offer medical, dental and vision coverage with multiple plan options, including no-cost employee-only medical coverage.
- Time Off & Family Support: We offer vacation time, paid holidays, sick & safety leave (SSL) and paid parental leave
- Retirement: We help employees plan for the future with a 401(k) and company match.
- Insurance: To provide protection and peace of mind, we offer Life, AD&D (Accidental Death & Dismemberment) and Disability insurance.
- Safety Program: We are committed to safety as part of our • quality of life• core value, and we provide approved PPE at no cost and reimbursement for prescription safety glasses and protective footwear.
- Learning & Development: We provide clear career paths, learning resources and development programs allowing you to see how you can grow and advance within the company. We offer internal certifications on specific skills and support external credentials through tuition reimbursement.
- Belonging: We support Employee Communities (ECs), voluntary, employee-led groups that create connections, belonging and shared purposes.
- Flexibility: May vary by project demands and regional workloads, but we are committed to providing reasonable accommodation to help employees manage their personal and professional responsibilities.
About the Job - Career Level: Manager
- Employment Type: Full-time
