City/State
Norfolk, VA
Work Shift
First (Days)
Overview:
RN Manager, Nursing and Patient Care Services, Acute Care ServicesLocation: Sentara Norfolk General Hospital – Norfolk, VA
Department: Nursing and Patient Care Services
About the RoleAs the Manager of Nursing and Patient Care Services, you’ll be responsible for ensuring the smooth, effective, and compassionate delivery of care within your designated clinical areas. You’ll lead by example—modeling best practices, promoting collaboration, and driving performance aligned with Sentara’s mission of safety, quality, and patient-centered service.
This manager would be responsible for Patient Care Supervisors, Bed Tower, 24/7 Observation Unit, Transition Unit, Transition to Home/Discharge Lounge and Telemetry covering about 80-100 FTEs.
Key Responsibilities:
Oversee the daily operations of assigned units or departments
Foster a high-performing nursing team through coaching, mentorship, and support
Ensure compliance with safety, quality, and regulatory standards
Collaborate with physicians, leaders, and staff to enhance patient outcomes and satisfaction
Promote professional development and a positive, inclusive work environment
What You’ll Need to SucceedWe’re looking for a clinical leader who’s ready to take the next step in their nursing career—someone who combines compassion with confidence and professionalism with presence.
Required Qualifications:
Active Registered Nurse (RN) license in Virginia or compact state
Bachelor’s degree in Nursing (BSN)
Minimum of 5 years of RN experience in a hospital or acute care setting
Preferred Qualifications:
Prior leadership or charge nurse experience
Critical Care Experience
Strong communication, organizational, and decision-making skills
Master’s degree in Nursing or Healthcare Administration (a plus)
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!
Sentara Norfolk General Hospital, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.
In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women’s health, including a state-of-the-art neonatal intensive care unit.
