JetBlue Airways

Manager Manpower Planning & Reporting

JetBlue Airways • $114K — $170K *
Long Island City, NY 11101In-Person
Transportation
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Finance, Operations, Engineering, or relevant field; OR equivalent experience with High School Diploma/GED and 4 years relevant work history.
  • 5 years of experience in manpower, business, resource, or strategic planning.
  • 3 years in Airports Planning or Technical Operations Planning.
  • Demonstrated leadership experience.
  • Strong verbal, written, and interpersonal communication skills.

Responsibilities

  • Serve as the primary resource planning liaison between Operational Teams and business departments.
  • Provide analytical and operational support to Operations leadership.
  • Support budget and goal development for operational units.
  • Develop dashboard and database designs in coordination with technical teams.
  • Create and maintain annual headcount staffing plans supporting operations and budget schedules.
  • Coordinate with various departments to evaluate and quantify staffing impacts from future schedules.
  • Ensure compliance with manpower authorization levels.

Benefits

  • Healthcare benefits access.
  • 401(k) plan with company match.
  • Crewmember stock purchase plan.
  • Short-term and long-term disability coverage.
  • Basic life insurance coverage.
  • Free space available travel on JetBlue.
Full Job Description
Position Summary:

The Manager, Manpower Planning and Reporting is responsible for long-term planning (3+ months) analytical needs and will liaise with the respective Manager(s) from assigned Operations Departments to determine long-term manpower, equipment, facility, and other resource needs. The Manager will enable tracking of key financial and manpower metrics within Operations, support the development and maintenance of staffing models, and support forecasting of required manpower levels across the operation and the development of medium- and long-term staffing and hiring plans in conjunction with the rolling 18-month forecast.

Additionally, the Manager will serve as a primary point of contact between the broader Operations Planning & Analysis organization, ensuring alignment across Operating groups and creating a Single Voice of Ops for key stakeholder groups. The Manager will also work with Inform Ground Star Planning and Real Time to support station rosters, staffing authorizations, and backend station profiles and configurations.

Essential Responsibilities:
  • Serve as the primary resource planning liaison between the Operational Team and other business departments
  • Provide analytical and operational support to Operations leadership
  • Support budget and goal development for operational business units
  • Develop dashboard and database designs and coordinate with internal technical teams and IT to deliver final implementations
  • Create, develop, and maintain individual department annual headcount staffing plans that account for budget/network schedule and support updates to the rolling 18-month forecast and establish processes to ensure appropriate staffing authorization levels of Airport crewmember resources to execute the published schedule
  • Coordinate with Finance, Network and Schedule Planning, and Operations departments to evaluate future schedules and quantify impacts on staffing, cost, and operability
  • Ensure manpower authorization levels comply with departmental and regulatory requirements
  • Collaborate with JBU on the timing and availability of resources required to train crewmembers
  • Support JetBlue's Operations resource planning strategy through data based analyses
  • Conduct analyses to optimize profitability and ensure schedule operability
  • Develop business cases in support of Operations initiatives and provide feedback on forecasted benefits in coordination with the broader Operations Planning & Analysis organization
  • Maintain and enhance collaborative relationships with Airports, JBU Leadership Teams, Network and Schedule Planning, Finance, IT, Corporate Real Estate, and Recruiting
  • Work with Inform Ground Star Planning to develop, maintain, and implement station rosters and staffing authorization requirements in support of operational staffing plans
  • Work with Inform Ground Star Real Time to manage, maintain, and update backend station profiles and configurations as necessary to support accurate staffing and real-time operational execution
  • Take a significant role in the development of crewmembers to support their engagement, growth, and goal achievement
  • Other duties as assigned


Minimum Experience and Qualifications:
  • Bachelor's Degree in Business, Finance, Operations, Engineering or in a relevant field; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience
  • Five (5) years of experience in manpower planning, business planning, resource planning, strategic planning, or related work
  • Three (3) years of experience in Airports Planning or Technical Operations Planning
  • Demonstrated leadership experience
  • Strong verbal and written communication skills
  • Strong interpersonal skills
  • Available for occasional overnight travel (10%)
  • Must pass a pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located
  • Authorization to work in the US is required, this position is not eligible for visa sponsorship


Preferred Experience and Qualifications:
  • Master's Degree in Aviation, Business, Finance, Operations, Engineering or related field
  • Experience with SQL Server, Excel VBA, Tipco, Tableau or similar tools, Inform Ground Star Planning and Inform Ground Star Real Time


Crewmember Expectations:
  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
  • Must fulfill safety accountabilities as prescribed by JetBlue's Safety Management System
  • Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
  • Identify safety and security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
  • Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
  • Uphold JetBlue's safety performance metric goals and understand how they relate to their duties and responsibilities
  • The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position


Equipment:
  • Computer and other office equipment


Work Environment:
  • Traditional office environment.


Physical Effort:
  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)


Compensation:
  • The base pay range for this position is between $114,000.00 and $170,000.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include performance bonuses, restricted stock units, as well as access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.


About JetBlue Airways

JetBlue is a customer service channel for Major United States Airline based in Queens, New York. It is a passenger airline that operates primarily on point-to-point routes with its fleet of 120 Airbus A320 aircraft and 49 EMBRAER 190 aircraft. As of December 31, 2011, it served 70 destinations in 22 states, Puerto Rico, Mexico and 12 countries in the Caribbean and Latin America. Most of JetBlue flights have as an origin or destination New York or one of its other focus cities: Boston, Fort Lauderdale, Los Angeles, Orlando or San Juan, Puerto Rico. As of December 31, 2011, the Company operated an average of 700 daily flights. During the year ended December 31, 2011, the Company acquired eight take-off and landing slots at each of New York’s LaGuardia Airport and Washington D.C.’s Ronald Reagan National Airport. The Company’s operations primarily consist of transporting passengers on its aircraft with domestic United States operations, including Puerto Rico, which accounted for 85% of its capacity in 2011.

JetBlue Airways Careers

There has never been a more exciting time to explore job opportunities at JetBlue Airways, a leading company in the aviation industry known for its innovation, strong culture, and commitment to diversity and leadership development. Work You’ll Do Join JetBlue Airways' dynamic team to help redefine the future of air travel with a focus on customer service excellence and operational efficiency. At JetBlue, you will be part of a culture that values diversity, leadership, and professional growth. Transform your career and the airline industry with JetBlue’s commitment to innovation and excellence. Lead from a unique position in the marketplace, where your skills in technology, customer service, and team collaboration are highly valued. Work with a dedicated team of professionals who are passionate about creating an outstanding travel experience. Collaborate with industry leaders and benefit from a culture that supports career advancement and professional development. Introducing the JetBlue Professional Growth and Development Initiative We are building a market-leading team to master the challenges of the modern aviation industry. At JetBlue, you will find a supportive environment where career growth and learning are encouraged through comprehensive training and leadership development programs. Do Innovative Work Join a team that is at the forefront of the aviation industry, where you can apply your skills in a variety of roles, from pilot and cabin crew positions to engineering and customer support. JetBlue offers a wide range of job opportunities that allow you to innovate and excel. Be Part of a Great Team Work on a wide range of projects and utilize the latest technology in aviation. Harness the unparalleled capabilities of a team that values integrity, teamwork, and mutual respect. Future-Proof Your Career Advance your career with JetBlue Airways, where your ambition can take you to new heights. Enjoy near-limitless opportunities to grow professionally, supported by unmatched training, development, and certification support. Explore JetBlue’s internship programs offer a unique insight into the workings of one of the most innovative airlines in the industry. These programs provide hands-on experience and are a stepping stone to full-time employment. The JetBlue Experience Our combined service capabilities, commitment to innovation, and a diverse and inclusive workplace help employees thrive and lead in their careers. At JetBlue, we are dedicated to nurturing a professional environment where every team member can succeed. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Explore the various employment paths JetBlue Airways offers, from customer service to pilot positions. SEARCH JETBLUE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at JetBlue Airways.
Learn more about JetBlue Airways
Size
19,304 employees
Market Cap
$2 billion
Industry
Aerospace & Defense
Net Income
-$1.3 billion
Founded
1999
5 Year Trend
-1.7%
Revenue
$2.9 billion
NASDAQ
JBLU
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at JetBlue Airways

More Transportation Jobs

Find similar Manager Manpower Planning & Reporting jobs:

NationwideLong Island City, NY