Manager IS, Epic Resolute Professional Billing

Rush Hospital$116K — $172K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 5 years of relevant experience, or 9-10 years of relevant experience in lieu of a degree.
  • Proficiency with Microsoft Office Suite, especially advanced Excel skills.
  • Strong analytical, organizational, and communication skills.
  • Ability to build and maintain relationships at all organizational levels.
  • Attention to detail and handling of confidential information.
  • Resourcefulness and initiative in addressing challenges.
  • Capability to manage multiple projects and meet deadlines.

Responsibilities

  • Manage and maintain financial reports for 15 IS accounting units.
  • Analyze monthly budget comparisons and produce detailed financial reports.
  • Collaborate with IS leadership on fiscal year budget submissions.
  • Provide budget projections and administrative expertise for expense planning.
  • Train and oversee staff on the budget process and operational functions.
  • Manage accounts receivable, payable, and journal entries.
  • Serve as primary contact with vendors regarding invoicing and payments.

Benefits

  • Full-time schedule with established work hours (8:00 AM - 5:00 PM).
  • Opportunities for professional growth and development in a leading academic health center.
  • Engagement in enterprise initiatives that enhance patient and provider experience.
  • Collaborative work environment focusing on strategic planning and team leadership.
  • Involvement in transformative projects within the healthcare technology space.
Full Job Description
Location: Chicago, Illinois / Remote

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Rev Cycle & Pt Flow IT Servs

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Pay Range: $55.75 - $83.07 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Join Rush University Medical Center as the Manager of Epic Professional Billing and play a key leadership role in advancing the technology and workflows that support our revenue cycle operations. In this position, you will lead a team of Epic professionals responsible for the design, optimization, implementation, and ongoing support of the Epic Resolute Professional Billing application. You will partner closely with clinical, operational, and revenue cycle leaders to drive system enhancements, improve business processes, and ensure the delivery of high-quality solutions that support organizational goals.

This is an exciting opportunity for a collaborative and forward-thinking leader who enjoys balancing team leadership, strategic planning, and hands-on Epic application expertise. You will oversee critical initiatives, support complex operational and technical projects, and help shape the future of revenue cycle technology at one of the nation's leading academic health systems. The role will have significant involvement in enterprise initiatives, including Epic optimization efforts, Community Connect activities, and other transformational projects that enhance the patient and provider experience.

The ideal candidate brings deep knowledge of Epic Resolute Professional Billing, strong leadership and project management skills, and a passion for building high-performing teams. If you thrive in a fast-paced healthcare technology environment and are energized by solving complex challenges while driving meaningful organizational impact, we invite you to join Rush and help shape the future of healthcare delivery.

Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:

  • Manages and maintains all financial reports for the departments 15 IS accounting units.
  • Analyzes accounting unit and department budget comparisons monthly, generates detailed monthly reports and reconciles all financial reports.
  • Collaborates with the IS leadership team to manage the fiscal year capital and operating budget submissions.
  • Supports the Information Services leadership team by providing budget projections and lending administrative expertise in regard to expense planning and budget issues.
  • Provides training and oversight on the budget process and other administrative operational functions.
  • Manages all of the accounts receivable, payable and journal entries.
  • Serves as the key point person with vendors regarding invoices, ensuring that vendors are paid in a timely manner.
  • Orients and provides on-going support to departmental staff on Rush policies and procedures as it relates to outside vendors, including contract review and approval, purchase orders and invoices.
  • Assists the department managers with the hiring process.
  • Oversees the on-boarding of new employees in the department, working closely with the hiring manager.
  • Manages time and attendance for the department.
  • Works with staff to ensure accurate and timely submission of travel authorizations, expense reports, LEAP reimbursements, equipment repairs and supply orders.
  • Administrative support to the AVP of Cybersecurity, Clinical Information Systems and IS Operations and staff including other specific duties as required.
  • Other duties as assigned


Required Job Qualifications:

  • Bachelor's degree with 5 years relevant experience required.
  • In lieu of bachelor's degree 9-10 years of relevant experience and a high school diploma or equivalent is required, with experience preferably in healthcare or information services
  • Proficiency with Microsoft Office Suite: advanced Excel skills.
  • Strong analytical, organizational and communication skills.
  • Good interpersonal skills with the ability to develop and maintain strong working relationships with all levels of staff.
  • Strong attention to detail and ability to handle confidential personnel and budget information.
  • Resourcefulness and the ability to take initiative.
  • Ability to work both independently and as a collaborative member of a department of 200+ individuals.
  • Ability to effectively prioritize multiple projects and meet deadlines.
  • Ability to think strategically, conceive and manage projects, independently identify problems and develop solutions.

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