Manager, Hospital Operations

City of Hope

$110K — $130K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of hospital operations management experience
  • Strong expertise in financial analytics and budgeting
  • Proven track record in operational planning and performance improvement
  • Excellent leadership skills with experience managing teams
  • Ability to collaborate with senior executives and department leaders
  • Experience working within multidisciplinary teams and external partnerships

Responsibilities

  • Provide consulting services on business cases and financial analytics to leaders
  • Collaborate with COO and leaders on strategic initiatives
  • Lead performance improvement projects and track KPIs
  • Manage hospital operations during key initiative development
  • Oversee departmental budgeting and operational metrics
  • Analyze and recommend solutions for operational improvements
  • Coach and develop team members, including recruitment and onboarding
  • Serve as operational contact for external partnerships

Benefits

  • Comprehensive benefits package includes health and wellness programs
  • Professional development and training opportunities
  • Supportive environment for innovation and growth
  • Collaborative workspace with a focus on patient care delivery
  • Access to resources and tools to enhance operational efficiency
Full Job Description
The Hospital Operations Manager provides administrative leadership and operational support through the independent management of financial and operational activities across the hospital environment. This role is accountable for the performance, deliverables, and outcomes of assigned operational programs and initiatives while partnering with executive and department leadership to drive operational excellence. The successful candidate will oversee budgets, performance improvement initiatives, operational planning, capital acquisition efforts, and strategic initiatives that enhance patient care delivery across the continuum of care. The position also serves as a key operational liaison with external partners and stakeholders. As a successful candidate, you will: • Provide internal consulting services to leaders regarding business cases, operational planning, resource allocation, contracting, and financial analytics. • Collaborate with the Chief Operating Officer and department leaders on short-term and long-term strategic planning initiatives. • Lead operational, growth, and performance improvement projects while ensuring successful implementation, KPI tracking, and achievement of project outcomes. • Coordinate and manage hospital operations functions during the planning, development, and implementation of key initiatives. • Develop, administer, and monitor departmental budgets and operational performance metrics. • Analyze operational and financial performance, identify variances, and recommend solutions to improve efficiency and outcomes. • Manage, coach, and develop team members, providing performance feedback, recruitment support, onboarding, and professional development opportunities. • Partner with executive leadership to identify and resolve complex operational, financial, and business challenges while supporting organizational growth and innovation. • Serve as a key operational contact for external partnerships and collaborations that advance City of Hope's mission. Your qualifications should include: City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. To learn more about our Comprehensive Benefits, please CLICK HERE .

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