Otis Worldwide Corporation

Manager, Global Sales Excellence

Otis Worldwide Corporation$116K — $145K *
US-AnywhereRemote in Farmington, CT
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Marketing, Analytics, Engineering, or a related field.
  • 5-8 years of experience in Sales Operations, Sales Excellence, or similar roles.
  • Experience working with global organizations.
  • Proven track record in leading cross-functional projects and change management.
  • Familiarity with CRM platforms and sales analytics tools.

Responsibilities

  • Support the development of the Global Sales Excellence strategy.
  • Standardize sales processes and best practices across regions.
  • Drive initiatives to enhance sales productivity and forecasting accuracy.
  • Benchmark performance to identify areas for improvement.
  • Develop dashboards and KPIs for sales performance measurement.
  • Analyze commercial data for insights and growth opportunities.
  • Manage global sales excellence initiatives from planning to execution.

Benefits

  • Flexible remote work options.
  • Collaborative work environment with cross-functional teams.
  • Opportunities for professional development and training.
  • Access to advanced sales technologies and tools.
  • Engagement in significant strategic initiatives.
Full Job Description
Date Posted:
2026-07-20
Country:
United States of America
Location:
OTCTH: Connecticut Home Offices Remote Location, Remote City, CT, 06032 USA
The Manager, Global Sales Excellence plays a critical role in driving sales effectiveness, process standardization, adoption of commercial tools, and execution of strategic sales initiatives across global markets. This position partners closely with regional sales leaders, operations teams, digital technology organizations, and business stakeholders to improve sales productivity, increase pipeline conversion, and accelerate revenue growth.

The role is responsible for deploying best practices, enabling commercial transformation initiatives, supporting global sales technologies, managing performance measurement frameworks, and driving continuous improvement across the sales organization.

Responsibilities

Sales Strategy & Process Excellence
  • Support the development and execution of the Global Sales Excellence strategy.
  • Identify, document, and standardize sales processes and best practices across regions.
  • Drive initiatives that improve sales productivity, opportunity management, forecasting accuracy, and commercial effectiveness.
  • Benchmark commercial performance and identify opportunities for continuous improvement.

Performance Analytics & Reporting
  • Develop and maintain dashboards, KPIs, and reporting frameworks to measure sales performance and program effectiveness.
  • Analyze commercial data to identify trends, risks, and growth opportunities.
  • Deliver executive-level insights and recommendations to senior leadership.
  • Track adoption, conversion, productivity, and revenue impact metrics for key initiatives.
  • Ensure consistency and governance of global sales reporting standards.

Sales Enablement & Change Management
  • Partner with stakeholders to develop training, communications, and change management strategies.
  • Support creation of sales playbooks, operating procedures, and learning resources.
  • Coordinate stakeholder engagement activities across global and regional organizations.
  • Lead communication efforts for major commercial initiatives and deployments.
  • Drive organizational readiness for new processes and technologies.

Project & Program Management
  • Manage global sales excellence initiatives from planning through execution.
  • Develop project plans, milestones, risk mitigation strategies, and status reporting.
  • Coordinate activities across regions and functional teams.
  • Monitor project performance and escalate risks when necessary.
  • Prepare executive summaries, business reviews, and leadership presentations.
  • Monitor sales tool utilization, user adoption, and business impact metrics.


Qualifications
  • Bachelor's degree in Business, Marketing, Analytics, Engineering, or related field required.
  • 5-8 years of experience in Sales Operations, Sales Excellence, Commercial Effectiveness, Business Transformation, Management Consulting, or related functions.
  • Experience supporting global or multinational organizations.
  • Proven experience leading cross-functional projects and change management initiatives.
  • Experience with CRM platforms, sales analytics, and commercial technology deployments.
  • Strong data analysis and business intelligence experience.

Success Metrics
  • Adoption of sales technologies and digital tools
  • Improvement in sales productivity metrics
  • Opportunity-to-proposal conversion rates
  • Proposal-to-booking conversion rates
  • Pipeline health and forecast accuracy
  • Sales process compliance and standardization
  • User satisfaction and engagement scores
  • Delivery of strategic initiatives on time and within scope
  • Commercial impact generated through Sales Excellence programs


The salary range for this role is $116,000.00-$145,000.00. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

About Otis Worldwide Corporation

Otis Worldwide Corporation Careers

Join the Elevating Team at Otis Worldwide Corporation There has never been a more exciting time to explore job opportunities at Otis Worldwide Corporation, a leader in the elevator and escalator industry. As a company that thrives on innovation, leadership, and diversity, Otis offers a range of career paths in engineering, sales, service, and management, among others. Work You’ll Do At Otis, we are committed to driving exceptional growth through innovation in the vertical transportation sector. Join our team to help redefine skyscraper accessibility and efficiency around the globe. Our professionals are not just creating solutions; they are enhancing people's ability to live and work comfortably. Transform Your Career With Otis, you are not just taking a job; you are starting a career that can grow as far as your ambition reaches. Benefit from our leadership in the industry and our commitment to professional development and diversity training. Our culture is one of continuous improvement and opportunity, providing you with the training and tools necessary for success. Innovate with Us Be part of a team that values creativity and forward-thinking. Otis Worldwide Corporation is a place where your skills in technology, problem-solving, and innovation can flourish. We are looking for individuals who are ready to contribute to our legacy of leadership in the elevator and escalator industry and to help us set new standards in safety, efficiency, and sustainability. Internship Opportunities Start your career path with Otis through our dynamic internship programs. Gain invaluable industry experience, work alongside seasoned professionals, and engage in projects that impact millions of people daily. Our internships provide a robust platform for learning and can often lead to full-time employment opportunities. Join Our Global Team Collaborate with over 69,000 employees worldwide in a culture that celebrates diversity, inclusion, and innovation. At Otis, we believe in empowering our team to make bold decisions, encourage leadership at all levels, and support career advancement through networking and mentorship. Benefits of Working at Otis Choose a career at Otis and enjoy a competitive package of benefits designed to support the various needs of our diverse team. From health and wellness programs to retirement plans, we invest in our employees' health, happiness, and future. Explore Job Opportunities Are you ready to elevate your career? Search open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players. Stay Connected Keep up to date with the latest at Otis Worldwide Corporation through our careers blog. Gain insights from insiders, learn about our innovative projects, and get tips on preparing your resume and acing your interview. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Otis Worldwide Corporation. Join Otis Worldwide Corporation today and be part of a team that is dedicated to excellence and leadership in the global movement industry. Your future at Otis is an open door to innovative challenges, professional growth, and a thriving career.
Learn more about Otis Worldwide Corporation
Size
69,000 employees
Market Cap
$32.6 billion
Industry
Net Income
$906 million
Revenue
$12.7 billion

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