Otis Worldwide Corporation

Dir, Continuous Improvement (M/F)

Otis Worldwide Corporation$90K — $120K *
US-AnywhereRemote in Beulaville, NC
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in quality, engineering, or operations roles within industrial settings
  • At least 5 years of leadership experience in international organizations
  • Strong expertise in quality management systems and compliance
  • Proven success in leading continuous improvement initiatives and Lean/Six Sigma projects
  • Bachelor’s or Master’s degree in Engineering or MBA preferred

Responsibilities

  • Define and execute the regional quality strategy in line with business goals
  • Lead Quality & Continuous Improvement teams across EMEA locations
  • Drive initiatives that enhance customer satisfaction and minimize Cost of Poor Quality
  • Act as primary escalation contact for critical customer quality issues
  • Lead site audits and deploy quality systems across plants
  • Ensure uniformity in quality standards and processes throughout sites
  • Oversee ISO certifications and maintain core quality documentation

Benefits

  • Professional development opportunities
  • Collaborative and dynamic work environment
  • Flexible working arrangements
  • Commitment to diversity and inclusion
  • Healthcare and wellness programs
Full Job Description

Date Posted:

2026-05-21

Country:

Spain

Location:

Benjamín Outram 1, 28918 LEGANES, Spain

Otis is seeking an experienced, dynamic and Hands on Regional Director of Quality (M/F) to lead Quality and Continuous Improvement across EMEA manufacturing sites.

This is a strategic leadership role where you will drive quality excellence, customer satisfaction, and continuous improvement across a complex, multinational matrix organization. Your leadership will directly influence product quality, operational performance, and the overall customer experience

Key Responsibilities

  • Define and execute the regional quality strategy aligned with business objectives

  • Lead Quality & Continuous Improvement teams across EMEA plants and EPC

  • Drive customer satisfaction improvements and reduce Cost of Poor Quality (COPQ)

  • Act as primary escalation point for key customer quality issues

  • Lead site audits, assessments, and quality system deployment

  • Ensure consistency in quality standards, processes, and best practices across sites

  • Oversee ISO certifications and core quality documentation (PFMEA, Control Plans, SWIs)

  • Drive Lean and Six Sigma initiatives and continuous improvement programs

  • Collaborate cross-functionally with Operations, Engineering, and Product Management

  • Build, coach, and develop high-performing, diverse quality teams

Experience

  • 8+ years in quality, engineering, or operations roles in industrial/manufacturing environments

  • Minimum 5 years of leadership experience in international/matrix organizations

  • Strong experience in quality management systems and compliance

  • Proven track record in continuous improvement and Lean/Six Sigma projects

Technical & Functional Skills

  • Deep knowledge of quality tools and methodologies (8D, FMEA, SPC, root cause analysis)

  • Experience with mechanical assembly and electronic systems

  • Familiarity with IATF/VDA standards and certifications (preferred)

  • Six Sigma Black Belt (advantageous)

Leadership & Competencies

  • Strong analytical and problem-solving mindset

  • Excellent communication and stakeholder management skills

  • Ability to lead through influence and change in complex environments

  • Passion for team development, inclusion, and customer excellence

Education

  • Bachelor’s or Master’s degree in Engineering, or MBA preferred

  • Six Sigma certification is an extra

  • Any official auditor certification for the Quality systems is desireable


About Otis Worldwide Corporation

Otis Worldwide Corporation Careers

Join the Elevating Team at Otis Worldwide Corporation There has never been a more exciting time to explore job opportunities at Otis Worldwide Corporation, a leader in the elevator and escalator industry. As a company that thrives on innovation, leadership, and diversity, Otis offers a range of career paths in engineering, sales, service, and management, among others. Work You’ll Do At Otis, we are committed to driving exceptional growth through innovation in the vertical transportation sector. Join our team to help redefine skyscraper accessibility and efficiency around the globe. Our professionals are not just creating solutions; they are enhancing people's ability to live and work comfortably. Transform Your Career With Otis, you are not just taking a job; you are starting a career that can grow as far as your ambition reaches. Benefit from our leadership in the industry and our commitment to professional development and diversity training. Our culture is one of continuous improvement and opportunity, providing you with the training and tools necessary for success. Innovate with Us Be part of a team that values creativity and forward-thinking. Otis Worldwide Corporation is a place where your skills in technology, problem-solving, and innovation can flourish. We are looking for individuals who are ready to contribute to our legacy of leadership in the elevator and escalator industry and to help us set new standards in safety, efficiency, and sustainability. Internship Opportunities Start your career path with Otis through our dynamic internship programs. Gain invaluable industry experience, work alongside seasoned professionals, and engage in projects that impact millions of people daily. Our internships provide a robust platform for learning and can often lead to full-time employment opportunities. Join Our Global Team Collaborate with over 69,000 employees worldwide in a culture that celebrates diversity, inclusion, and innovation. At Otis, we believe in empowering our team to make bold decisions, encourage leadership at all levels, and support career advancement through networking and mentorship. Benefits of Working at Otis Choose a career at Otis and enjoy a competitive package of benefits designed to support the various needs of our diverse team. From health and wellness programs to retirement plans, we invest in our employees' health, happiness, and future. Explore Job Opportunities Are you ready to elevate your career? Search open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players. Stay Connected Keep up to date with the latest at Otis Worldwide Corporation through our careers blog. Gain insights from insiders, learn about our innovative projects, and get tips on preparing your resume and acing your interview. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Otis Worldwide Corporation. Join Otis Worldwide Corporation today and be part of a team that is dedicated to excellence and leadership in the global movement industry. Your future at Otis is an open door to innovative challenges, professional growth, and a thriving career.
Learn more about Otis Worldwide Corporation
Size
69,000 employees
Market Cap
$32.6 billion
Industry
Net Income
$906 million
Revenue
$12.7 billion

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