Gem.com

Manager, Global Payroll

Gem.com$120K — $140K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-8+ years of global payroll experience, with a focus on multi-country payroll management
  • Strong track record in managing external payroll vendors across various regions
  • In-depth knowledge of payroll compliance and statutory requirements
  • Familiarity with Dayforce or similar global payroll systems
  • Expertise in payroll controls, audits, and risk management
  • Self-driven individual capable of thriving in a dynamic work environment
  • Excellent communication and stakeholder management abilities

Responsibilities

  • Own and manage payroll operations for multiple regions, including EMEA, APAC, and North America
  • Oversee external payroll processing to ensure accuracy and timeliness
  • Validate payroll outputs and resolve any discrepancies prior to finalization
  • Ensure compliance with local laws and regulatory requirements for payroll reporting
  • Collaborate with Finance to ensure payroll accounting aligns with general ledger
  • Lead payroll reconciliations and address variances in collaboration with Finance
  • Establish robust payroll controls and participate in audit processes

Benefits

  • Comprehensive health, dental, and vision plans for employees and dependents
  • Flexible work schedules along with paid time off and personal obligation days
  • Competitive retirement matching plans
  • Equity packages as part of compensation
  • Generous parental leave policies for all types of parents
  • Annual well-being allowance and fitness discounts
  • Access to mental health resources and assistance programs
  • Opportunities for community engagement through volunteer time off and donation-matching
  • Regular team events and community-led activities
  • Commitment to a diverse and inclusive workplace culture
Full Job Description
The Manager, Global Payroll is responsible for the accurate, compliant, and timely delivery of payroll across multiple regions, supporting a global workforce. This role provides end-to-end ownership of global payroll operations, including vendor management, audit controls, and process optimization. This position partners closely with People Operations, Finance, and external payroll providers to ensure payroll integrity while driving scalable and efficient processes in a fast-paced, global environment. Here's what you'll be doing: Global Payroll Ownership & Delivery - Own end-to-end payroll operations across multiple regions (EMEA, APAC, North America) - Oversee payroll processing through external vendors, ensuring accuracy and timeliness - Review and approve payroll outputs, validating calculations and resolving discrepancies - Ensure compliance with local statutory requirements, filings, and reporting obligations - Lead year-end payroll activities and regulatory reporting Payroll Accounting & Financial Reconciliation - Partner with Finance to ensure accurate payroll accounting and alignment to general ledger (GL) reporting - Review and validate payroll journals, accruals, and postings across all regions - Perform and/or oversee payroll reconciliations including net pay, taxes, benefits, and statutory balances - Support month-end and year-end close processes related to payroll - Investigate and resolve payroll variances in partnership with Finance and vendors - Ensure payroll data integrity supports accurate financial reporting and forecasting Vendor & Stakeholder Management - Act as the primary owner of global payroll vendor relationships - Drive accountability with vendors on timelines, accuracy, and service delivery - Partner with Finance on payroll funding, approvals, and reconciliation - Collaborate with People Operations to ensure accurate employee data and transactions Audit, Controls & Compliance - Establish and maintain strong payroll controls and audit processes - Ensure all payroll changes are supported by approved workflows and documentation - Support internal and external audits, including documentation and variance analysis - Monitor payroll risks and implement mitigation strategies Process Improvement & Systems - Identify and implement process improvements to increase efficiency and reduce risk - Support ongoing Dayforce payroll optimization and configuration - Standardize global payroll processes while respecting local requirements - Build and maintain documentation for payroll processes and controls Leadership & Ownership - Serve as the subject matter expert for global payroll across the organization - Provide guidance and support to People Operations team members involved in payroll inputs - Drive accountability and clarity across payroll workflows and responsibilities Here's what you need: Qualifications - 5-8+ years of global payroll experience, including multi-country payroll oversight - Strong experience managing external payroll vendors across multiple regions - Deep understanding of payroll compliance and statutory requirements - Experience with Dayforce or similar global payroll systems - Strong understanding of payroll controls, audits, and risk management - Ability to operate independently and take ownership in a fast-paced environment - Strong communication and stakeholder management skills Nice to Have - Experience supporting EMEA and APAC payrolls - Experience working through payroll transformations or system implementations Salary: The base salary for this role is $120,000 CAD to $140,000 CAD per year. The total compensation package may vary depending on non-discriminatory factors such as job-related knowledge, skills, and experience. Why you'll love working here: - Comprehensive health, dental, and vision plans for you and your dependents - Paid time off, health days, and personal obligation days plus flexible work schedules - Competitive retirement matching plans - Equity packages - Generous parental leave available to birthing, non-birthing, and adoptive parents - Annual well-being allowance plus fitness discounts and group wellness activities - Employee assistance program - Mental health first aid program that provides an in-the-moment point of contact and reassurance - One day of volunteer time off per year and a donation-matching program - Bi-weekly town halls and regular community-led team events - Multiple resources and programming to support continuous learning - A workplace that supports a diverse, equitable, and inclusive environment - learn more here Our corporate headquarters are in Toronto, with major offices in New York, Montreal, Kitchener, London, San Francisco, and many other global cities. As a major global advertising exchange, we are committed to operating as a tightly knit global team and embracing and empowering talent wherever our colleagues may be. AI Disclaimer: Automated tools including artificial intelligence may be used to assist in screening and assessing applicants for this role. All hiring decisions involve human review. Vacancy Status: This posting is for an existing vacancy.

About Gem.com

Industry
Founded
2013

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