JOB SUMMARYJoin ONEOK as the Manager, Fuel Advocacy and lead strategic product quality initiatives that strengthen asset performance, operational reliability, and commercial outcomes across the organization. In this influential role, you will partner with Commercial, Operations, Engineering, Finance, ESH, Compliance, and Risk teams to establish consistent quality practices, analyze performance trends, resolve complex product quality issues, and translate technical insights into actionable business strategies. You will also guide cross-functional programs, identify opportunities to reduce risk and improve efficiency, and serve as a trusted advisor to leaders and stakeholders.
This position will lead one direct report and is ideal for a collaborative, technically skilled people leader who is passionate about developing talent. You will coach and manage performance, establish priorities, allocate work based on business and operational needs, and provide technical guidance in product quality practices, analysis, and issue resolution. By fostering an accountable, collaborative, and continuous improvement-oriented environment, you will strengthen team capabilities while advancing innovative solutions that support ONEOK's operational and commercial objectives.
Preferred educational background for this role is Engineering, Business, Economics, Political Science or Public Policy
Job Profile SummaryResponsible for leading enterprise-level quality programs that optimize asset performance, reliability, and commercial outcomes across pipeline, facility, and operational environments. This role drives the development, implementation, and continuous improvement of quality frameworks, ensuring alignment with business objectives, regulatory requirements, and operational standards. Operates as a recognized enterprise expert, applying advanced knowledge of asset optimization, statistics, performance analytics, and quality management to influence strategy, governance, and decision-making across business units. Leads complex, cross-functional initiatives that enhance operational efficiency, reduce risk, and maximize asset value. Serves as a key advisor to leadership, establishing standards, driving consistency across assets, and leading initiatives with significant impact on commercial performance, operational integrity, and long-term organizational objectives.
Essential Functions and Responsibilities- Quality Program Strategy & Governance
- Lead development and execution of enterprise quality programs aligned with asset optimization and commercial objectives
- Establish and maintain quality standards, frameworks, and governance processes across assets and operations
- Ensure consistency in quality practices, processes, and performance expectations across multiple business units
- Influence strategic decisions related to asset performance, reliability, and optimization initiatives
- Asset Optimization & Performance Improvement
- Partner with Commercial, Operations, and Engineering teams to optimize asset performance and maximize value
- Identify opportunities to improve efficiency, reduce losses, and enhance operational reliability
- Support development and implementation of performance improvement initiatives across pipeline and facility operations
- Evaluate asset performance trends and recommend strategies to improve commercial outcomes
- Data Analytics & Performance Insights
- Lead analysis of performance, quality, and operational data to identify trends, risks, and improvement opportunities
- Develop and support reporting frameworks, dashboards, and key performance indicators (KPIs)
- Translate complex data into actionable insights that drive operational and commercial decision-making
- Ensure data integrity and alignment across systems supporting asset optimization activities
- Risk Management & Compliance
- Identify and mitigate risks related to asset performance, operational quality, and commercial processes
- Ensure alignment with regulatory requirements, company policies, and industry standards
- Support audit readiness and compliance initiatives related to operational quality and performance
- Partner with ESH, Compliance, and Risk teams to align quality programs with enterprise risk management strategies
- Program Leadership & Execution
- Lead and coordinate large-scale, cross-functional programs impacting multiple regions, assets, or business units
- Develop program roadmaps, timelines, and success metrics aligned with business priorities
- Monitor program performance and ensure delivery of expected outcomes and value
- Drive accountability for program execution across stakeholders
- Stakeholder Engagement & Influence
- Serve as a key advisor to senior leadership on quality, performance, and asset optimization strategies
- Influence decision-making across Commercial, Operations, Engineering, and Finance functions
- Build and maintain strong cross-functional partnerships to drive alignment and execution
- Communicate program outcomes, risks, and opportunities to leadership and stakeholders
- Continuous Improvement & Innovation
- Lead initiatives to enhance processes, systems, and tools supporting asset optimization and quality management
- Promote continuous improvement methodologies and best practices across the organization
- Identify and implement innovative solutions to improve performance, efficiency, and scalability
- Support integration activities related to acquisitions to ensure consistent quality standards and processes
Education- Bachelor's Degree in Engineering, Business, Economics, or a related field typically required
- Masters Degree preferred
Work Experience- 10+ years of experience in asset optimization, commercial operations, engineering, or related field typically required
- Experience leading enterprise-level programs or initiatives
- Experience in oil & gas, energy, or industrial operations preferred
- Equivalent industry experience may be considered
Knowledge, Skills and Abilities- Ability to: Knowledge of: Asset optimization concepts, performance management, and quality frameworks
- Ability to: Knowledge of: Commercial operations in oil & gas, including pipelines, facilities, and market dynamics
- Ability to: Knowledge of: Data analytics, performance metrics, and reporting systems
- Ability to: Skills in: Strategic thinking and ability to influence enterprise-level decisions
- Ability to: Skills in: Advanced data analysis and translating insights into actionable outcomes
- Ability to: Skills in: Program and project leadership across complex, cross-functional environments
- Ability to: Skills in: Communication and stakeholder engagement at all levels of the organization
- Ability to: Ability to: Lead large-scale initiatives with enterprise-level impact
- Ability to: Ability to: Operate independently and make decisions with significant business implications
- Ability to: Ability to: Influence without authority across functions and leadership levels
- Ability to: Ability to: Identify risks and develop strategies to mitigate and manage them
Licenses and Certifications- None required
- Relevant certifications in quality management, project management, or analytics preferred
Strength Factor Rating - Physical Demands/Requirements- Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Strength Factor Description - Physical Demands/Requirements- Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)
- Walking: Moving about on foot (Frequently)
- Sitting: Remaining in a seated position (Constantly)
- Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)
- Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)
- Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)
- Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)
- Climbing: Ladders, Stairs (Occasionally)
- Balancing: Maintaining body equilibrium to prevent falling (Occasionally)
- Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)
- Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)
- Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)
- Crawling: Moving about on the hands and arms in any direction (Occasionally)
- Reaching: Extending hands and arms in any direction (Constantly)
- Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)
- Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)
- Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)
- Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)
- Hearing: Perceiving the nature of sound by the ear (Frequently)
- Tasting/Smelling: (Occasionally)
- Near Vision: Clarity of vision at 20 inches or less (Constantly)
- Far Vision: Clarity of vision at 20 feet for more (Frequently)
- Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)
- Vision: Color - The ability to identify and distinguish colors (Constantly)
Working Conditions/Environment- Employee is subject to inside and outside environmental conditions
Working Conditions- Well lighted, climate controlled areas (Frequently)
- Outdoor weather conditions (Occasionally)
- Dust, fumes, gases (Occasionally)
- Frequent repetitive motion (Constantly)
- CRT (Computer Monitor(s)) (Constantly)
Travel- Ability to travel to field sites or project locations as needed
Driving- Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license
Expected Salary Range$129,000.00 - $193,000.00
