Scotiabank

Manager, Fraud Deterrence (Overnight Shift)

Scotiabank • $75K — $95K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 3-5 years of banking experience in operations or fraud-related roles
  • Proficient in MS PowerPoint, Excel, and Word
  • Bilingual in English and French strongly preferred
  • Strong technological aptitude for adapting to new systems
  • Sound understanding of banking practices in retail, small business, and commercial sectors
  • Excellent verbal and written communication skills
  • Strong analytical skills for decision-making and loss escalation
  • Ability to manage complex situations and motivate teams under pressure

Responsibilities

  • Implement an effective fraud detection program for non-card products
  • Manage identification and reporting of potential fraudulent transactions
  • Ensure high-quality service and professional relationships with internal clients
  • Develop a high-performance team environment through leadership techniques
  • Incorporate the Bank's risk appetite into daily decision-making
  • Promote and contribute to an inclusive workplace culture
  • Champion and adapt to organizational changes

Benefits

  • Opportunities for professional development
  • Commitment to social impact within communities
  • Competitive rewards program including bonuses and flexible vacation
  • Focus on diversity, equity, inclusion, and allyship in the workplace
  • Commitment to accessibility and creating inclusive environments
Full Job Description
Requisition ID: 263328

The Manager, Fraud Deterrence is responsible for the monitoring and reviewing of Bank records for suspicious or unusual activity in Canada. The Manager is also responsible for minimizing losses to the Bank resulting from fraudulent activity on the Bank's non-card products. This is achieved by managing a team of Senior Fraud Analysts and Assistant Managers who use a variety of tools to identify and review suspected cheque fraud, kiting activities, suspected payment fraud and other fraudulent transactions.

Is this role right for you? In this role you will:
  • Ensure that there is an effective program in place to detect and prevent fraud on non-card Bank products, to keep fraud losses at a minimum
  • Manage an effective program to identify and report potential fraudulent transactions
  • Ensure that service provided to internal Bank clients is of the highest quality, interactions with Bank clients are professional/courteous and strong relationships are maintained with internal and external business partners.
  • Build a high performance environment and implement a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team
  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Champion a high-performance environment and contributes to an inclusive work environment.
  • Champion change/be change resilient


Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
  • 3 -5 years of bank experience within an operational or fraud specific role
  • Proficient with MS PowerPoint, MS Excel, MS Word is preferred
  • Fully bilingual in both English and French (oral and written) an asset.
  • Technological aptitude and the ability to quickly adapt to new systems and processes
  • Sound understanding of Retail, Small Business and Commercial Banking activity and practices.
  • Superior communication skills; verbal, written and electronic.
  • Thorough knowledge of the Bank's delivery channels, products, benefits and services.
  • Strong analytical skills to make decisions or escalate losses
  • Ability to manage complex situations, especially with conflicting priorities, and continue to motivate the team during high pressure situations
  • Be forward thinking with processes and operational planning
  • Ability to gather, analyze, organize, document and present large volumes of information in a succinct and organized manner. This includes reporting that would be distributed to upper leadership


What's in it for you?
  • A rewarding career path with diverse opportunities for professional development
  • An organization committed to making a difference in our communities - for you and our customers.
  • A competitive rewards program includes annual bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day.
  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Scotiabank

More Finance & Insurance Jobs

Find similar Manager, Fraud Deterrence (Overnight Shift) jobs:

NationwideToronto, ON