Scotiabank

Manager, Fraud Analytics

Scotiabank • $90K — $120K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
Less than 5 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • University degree in statistics, mathematics, or computer science
  • 3-5 years of analytical experience, preferably in Fraud Analytics or Risk Management
  • Proficient in data manipulation and coding with SAS, R, Python, SQL
  • Experience with PRM or a similar fraud platform is preferred
  • Strong skills in prioritizing, planning, and relationship building
  • Excellent communication skills for interacting with clients, vendors, and management
  • Self-motivated and results-oriented with a focus on value addition

Responsibilities

  • Champion a customer-focused culture to enhance client relationships
  • Develop and monitor fraud strategies for credit and debit payment cards
  • Report on performance metrics of fraud strategies in Canadian Banking
  • Identify improvements for fraud strategies, procedures, and policies
  • Maintain performance reports and analyze business trends
  • Collaborate with Fraud Operations to enhance risk/return opportunities
  • Identify and report fraud risks exceeding the Bank's Risk Appetite
  • Utilize data mining tools to minimize fraud losses while ensuring positive customer experience
  • Lead initiatives for new fraud management projects
  • Engage with IT partners on project requirements and solution design
  • Ensure operations comply with regulatory and operational risk frameworks

Benefits

  • Career development opportunities with diverse paths
  • A commitment to corporate social responsibility
  • Competitive rewards, including annual bonuses and comprehensive benefits starting on day one
  • An inclusive workplace culture supporting Diversity, Equity, Inclusion & Allyship
  • Accessibility and workplace accommodations for all employees
Full Job Description
Requisition ID: 261512

Contributes to the overall success of the Fraud Management Group in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives. Ensures all activities conducted follow governing regulations, internal policies and procedures. Proactively contributes to the Fraud strategy by applying advanced analytics techniques to enhance fraud mitigation capabilities for multiple products across the Canadian Retail portfolio, including Day to Day Banking, Credit Cards, Unsecured Lending Products, Mortgages and Global Payments

Is this role right for you? In this role you will:
  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Develop, execute, and monitor fraud strategies for payment cards (credit and debit) including fraud types such as Card Present, Card Not Present (including 3D Secure), Account Takeover, etc.
  • Report regularly on performance of existing fraud strategies deployed in Canadian Banking
  • Identify improvements of existing fraud strategies, procedures and policies
  • Maintain performance reporting and liaise with business partners to assess trends that may impact the business
  • Drive strong partnership with Fraud Operations to identify opportunities for improvement with focus on risk/return while ensuring alignment.
  • Identify and escalate fraud risks that are or will become in excess of the Risk Appetite
  • Leverage data mining tools (SAS, Python, R, SQL) to formulate fraud strategies that minimize fraud losses while maintaining a positive customer experience and controlling operating costs
  • Lead / participate in the identification, development and implementation of new initiatives
  • Contribute to and support a variety of projects and initiatives across the Fraud Management Group
  • Participate in discussions with IT partners and vendors on requirements and solution design
  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.


Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
  • A University degree in statistics, mathematics or computer science
  • 3-5 years analytical experience preferred including statistical analysis, ideally related to Fraud Analytics or Risk Management
  • Strong coding, organizing and manipulating large amounts of data (SAS, R, Python, SQL)
  • Experience with PRM or similar fraud platform strongly desired
  • Strong prioritizing, planning, analytical, presentation, project management, and relationship building skills
  • Strong communication skills essential with clients, vendors and management
  • Must be self-motivated, energetic and results-oriented and be committed to adding value to the organization


What's in it for you?
  • A rewarding career path with diverse opportunities for professional development
  • An organization committed to making a difference in our communities - for you and our customers.
  • A competitive rewards program includes annual bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day.
  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

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