Zaxbys

Manager, Franchise Sales

Zaxbys • $95K — $105K *
Atlanta, GA 30349In-Person
Retail & Consumer Goods
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field or equivalent experience
  • 2+ years in franchise development within QSR or restaurant industry
  • Familiarity with CRM systems
  • Understanding of the Franchise Disclosure Document
  • Strong organizational and multi-tasking skills

Responsibilities

  • Drive brand expansion by sourcing and qualifying franchise candidates
  • Collaborate with the Director of Franchise Sales to support communications with potential franchisees
  • Timely follow-up with candidates throughout the sales process
  • Act as a support contact for multi-unit operator candidates and existing franchisees
  • Report candidate status and pipeline activity to internal stakeholders
  • Review franchise applications and financial qualifications of candidates
  • Promote Zaxby's culture, mission, and values during the sales process
  • Assist with prospect research and candidate communication for non-traditional development efforts
  • Prepare materials and documentation for franchise sales initiatives
  • Participate in events like trade shows and franchise discovery days

Benefits

  • Medical, Dental, and Vision Insurance
  • Company-Paid Disability, Critical Illness, and Basic Life Insurance
  • 401K with Company Match
  • 50% Off Meal Discount at Company-Owned Locations
  • Parental Leave
  • Child Care Assistance
  • Education Assistance Program
  • PTO and 9 Company Holidays + 2 Floating Holidays
Full Job Description
Benefits Include
  • Medical, Dental, and Vision Insurance
  • Company-Paid Disability, Critical Illness, and Basic Life Insurance
  • 401K with Company Match
  • 50% Off Meal Discount at Company-Owned Locations
  • Parental Leave
  • Child Care Assistance
  • Education Assistance Program
  • PTO and 9 Company Holidays + 2 Floating Holidays

industryDEFINITION

The Franchise Sales Manager contributes to driving the growth and expansion of our brand through strategic franchise development initiatives. He or she will be responsible for identifying, cultivating, and securing new franchise partners who share our vision and values. This role requires a combination of sales experience, relationship building, and market analysis to drive successful franchise recruitment efforts.

ESSENTIAL JOB FUNCTIONS

Essential duties may include but are not limited to the following:
  • Assist in driving brand expansion by supporting the sourcing, qualification, and conversion of high-quality franchise candidates and strategic development partners.
  • Work in tandem with the Director of Franchise Sales to answer questions, coordinate and participate in teleconferences, and support communications with prospective franchisees, current franchisees, and Support Center team members throughout the sales process.
  • Follow up with candidates in a timely and professional manner and assist in moving them through the decision-making, qualification, approval, and onboarding process.
  • Serve as a key support contact for new multi-unit operator candidates and existing franchisees; assist the Director of Franchise Sales in moving leads to qualified candidates and qualified candidates to approved franchisees.
  • Track and report candidate status, pipeline activity, lead progression, and development updates to the Director of Franchise Sales and other internal stakeholders as requested.
  • Assist in the review franchise applications, personal net worth statements, creditworthiness, and background information to help determine whether candidates meet or exceed minimum qualification requirements.
  • Reinforce throughout the franchise sales process that the foundation of Zaxby's is its culture, mission, and core values.
  • Develop and share perspective during the candidate courting and qualification process regarding a candidate's potential alignment with Zaxby's culture, mission, core values, and long-term franchisee expectations.
  • Support the Director of Non-Traditional Development with prospect research, lead tracking, candidate communication, pipeline coordination, and documentation related to non-traditional development opportunities.
  • Partner cross-functionally with Development, Real Estate, Legal, Finance, Operations, Training, and other Support Center teams to support a smooth and consistent franchise sales process.
  • Assist with preparation of candidate materials, meeting agendas, pipeline reports, approval documentation, and other resources needed to support franchise sales and non-traditional development efforts.
  • Participate in franchise development events, candidate meetings, discovery days, trade shows, webinars, and other lead-generation or candidate engagement activities as needed.
  • Perform other duties and responsibilities as assigned in support of franchise sales, franchise growth, and non-traditional development initiatives.


KEY COMPETENCIES
  • Willingness to learn and eagerly receptive to coaching
  • Working knowledge of the sales process cycle in restaurant industry
  • Aspiring, "hungry" negotiator with ability to drive deals
  • Understanding of the Franchise Disclosure Document
  • Working knowledge, or ability to gain knowledge, on the competitive position of the Company system to other restaurant concepts
  • Ability to provide meaningful insights to make decisions
  • Innate situational awareness and the ability to read people
  • Ability to communicate effectively within his/her team and all types of people
  • Organizational and multi-tasking skills; must be able to handle multiple deals at one time
  • CRM familiarity


EDUCATION AND EXPERIENCE GUIDELINES
  • Education: Bachelor's degree in related field, or equivalent combination of education and experience
  • Experience: 2+ years in franchise development within QSR or restaurant industy


PAY RANGE:
$95,000 - $105,000

About Zaxbys

Zaxby's is a fast food restaurant chain that specializes in chicken wings, chicken fingers, sandwiches, and salads. The company was founded in 1990 in Statesboro, Georgia, and has since expanded to over 900 locations across the United States. Zaxby's is known for its signature dipping sauces and commitment to using fresh, high-quality ingredients. The company is privately owned and operated, and is headquartered in Athens, Georgia.
Learn more about Zaxbys
Size
10,000 employees
Industry
Food & Beverages
* Ladders Estimates

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